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About divyani pant

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So far divyani pant has created 6 blog entries.

Knowlarity acquires rapidly growing cloud-based offering “Tentacle”, strengthens its product-portfolio further

August 14th, 2018|press-coverage|

Taking ahead its acquisition spree to expand its product portfolio, Delhi-based cloud-based communications solutions provider Knowlarity has completed its 2-step acquisition of Sunoray after absorbing its end-to-end cloud-SaaS customer relationship management arm Tentacle.Post-integration, Knowlarity plans to use its vast network to take Tentacle to the next level of sales and product development.Founded [...]

How Zero IVR is enhancing the customer experience through technology

July 27th, 2018|press-coverage|

In this era of rapid technological transformation, where nothing is as it was a decade ago, two familiar words seem to have only grown in importance over time: customer service. More than an innovative business model, more than the level of market disruption that they can create, it is this [...]

Here’s a look at some brands that are making India artificially intelligent

July 21st, 2018|press-coverage|

The rise of promising tech-startups has been successful in ushering India into a dawn of technology.While AI is believed to revolutionize the current modus operandi and bring about fast-paced automation and efficiencies, it still remains an abstract topic, palled by a lack of nuanced understanding amongst the general public.The same [...]

Knowlarity strengthens its operations, acquires Cloud Telephony business of Sunoray Solutions

May 14th, 2018|press-coverage|

CHENNAI: Cloud communications company Knowlarity Communications has acquired Mumbai-headquartered Sunoray Solutions’ Cloud Telephony business for an undisclosed amount. With this acquisition, the company aims at utilising Sunoray’s market understanding of growing technological needs of SMEs, including AI and machine learning products.Sunoray Solutions, founded by Rahul Arora and Sumontro Roy in 2014, is a cloud-SaaS company [...]

How AI and Data Science are reshaping customer experience

May 8th, 2018|press-coverage|

The two most popular vowels on the internet, AI or Artificial Intelligence, are being implemented by various industries to learn from data.Recently, Spotify, a global music content platform, introduced a new feature, Discover Weekly, as an intelligent playlist developer for its users. Based on a listener’s past history, preferences and [...]

Why It’s Okay to Disagree With Your Colleagues

May 8th, 2018|press-coverage|

Companies suffer from problems inside the company more than problems from the competition. Lack of focused and aligned execution is the root cause of internal issues. Weak leadership and/or company culture fail to align everyone in the same direction.Strong disagreements are inevitable:In the real world, execution happens towards so-far unfamiliar [...]

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