In today’s world, it is not a surprise that most companies use ticketing systems, CRM and other tools to manage their business and service their customers. Even though several communication channels — email, chat and social media — have opened up today for customers, telephone still remains the primary mode [...]
Manila-based Global Academy is a culinary school with the mission to nurture talent for the booming hospitality industry worldwide. At affordable rates, the academy provides training to aspiring chefs. In 2012, it became the first culinary school in the Philippines to receive The World Association of Chefs Societies [...]
Knowlarity is the pioneer and leading provider of cloud based telephony solutions to businesses in the emerging markets. A Singapore based company founded in 2009, Knowlarity’s products and services are actively adopted by more than 2 million users and is the largest provider of such services. Knowlarity’s mission is to transform the business to customer communication industry in the emerging markets with personalization, automation, AI and analytics. Knowlarity’s flagship product is ‘Super Receptionist’, a plug-and-play virtual contact center for a business. The company and has grown from scratch to a global venture with 300+ employees, 1000 partners and 8 offices in India, Middle East and South-East Asia. Continuous innovation and excellence has led to Knowlarity receiving many awards and recognition such as the Amazon Excellence Award, Silicon India Startup of the year, Nasscom Emerge 50 and more from media and industry. The company is also backed by marquee investors like Sequoia India and Mayfield fund. Some of the key customers include Google, Amazon, Uber, Practo, Ola, Zomato, Swiggy, Gaadi among others.