Taking ahead its acquisition spree to expand its product portfolio, Delhi-based cloud-based communications solutions provider Knowlarity has completed its 2-step acquisition of Sunoray after absorbing its end-to-end cloud-SaaS customer relationship management arm Tentacle.Post-integration, Knowlarity plans to use its vast network to take Tentacle to the next level of sales and product development.Founded [...]

In this era of rapid technological transformation, where nothing is as it was a decade ago, two familiar words seem to have only grown in importance over time: customer service. More than an innovative business model, more than the level of market disruption that they can create, it is this [...]

The rise of promising tech-startups has been successful in ushering India into a dawn of technology.While AI is believed to revolutionize the current modus operandi and bring about fast-paced automation and efficiencies, it still remains an abstract topic, palled by a lack of nuanced understanding amongst the general public.The same [...]

CHENNAI: Cloud communications company Knowlarity Communications has acquired Mumbai-headquartered Sunoray Solutions’ Cloud Telephony business for an undisclosed amount. With this acquisition, the company aims at utilising Sunoray’s market understanding of growing technological needs of SMEs, including AI and machine learning products.Sunoray Solutions, founded by Rahul Arora and Sumontro Roy in 2014, is a cloud-SaaS company [...]

The two most popular vowels on the internet, AI or Artificial Intelligence, are being implemented by various industries to learn from data.Recently, Spotify, a global music content platform, introduced a new feature, Discover Weekly, as an intelligent playlist developer for its users. Based on a listener’s past history, preferences and [...]

Companies suffer from problems inside the company more than problems from the competition. Lack of focused and aligned execution is the root cause of internal issues. Weak leadership and/or company culture fail to align everyone in the same direction.Strong disagreements are inevitable:In the real world, execution happens towards so-far unfamiliar [...]

Cloud communications provider Knowlarity has introduced "Knowlarity Artificial Intelligence Experience" (KATIE) platform that will provide advanced AI-powered telephony services to businesses.We have reimagined cloud telephony like never before and are set to create another disruption in the domain...Read More

Around 6 pm on June 21, 2016, Ambarish Gupta’s cloud telephony services company, Knowlarity, out of the blue stared at an existential crisis. A staggering 30,000 lines of its customers in Delhi were pulled down by telecom regulatory citing failure in regulatory compliance. Gupta stunned for ...Read More [...]

Our Techie Tuesdays candidate this week, Ajay Shrivastava is the man who built technology at Oyo from scratch. An entrepreneur, hustler and an armyman at heart, Ajay’s enthusiasm is infectious. Because of his distinctive management style, he has been the culture head at Oyo and Knowlarity.When Ajay Shrivastava met Ritesh [...]

Artificial intelligence, machine learning and deep learning, all these words have moved out of the pages of science fiction and are making their presence felt strongly in our daily lives. With a view to evaluating their growing effect on businesses all across the globe...Read More