PLUG-N-PLAY

Integrate with the best CRM tools

Handle business call intelligently
without re-inventing the wheel.
Easy and simple steps to integrate
with anyof your existing CRM tools.

INTEGRATION

Optimise Productivity

• Create direct potential customers from all potential customers in your CRM system
• Sales directly from your CRM system, start marketing or support for outgoing calls
• The promotion of your system or send SMS process for SCRM
• Use personal welcome meeting when the call comes from a customer
• Activating the call record (with the user’s consent) and incoming calls as well as calls made to follow

FEATURES

Packed with Powerful features

Pop Up For Incoming Calls

Receive real time integration for
every inbound call and improve
your agents performance

Add Notes During calls

Gather all customer information
while on call to maintain records
and stay up to date

Auto ticket Assignment

Reduce manual errors, deliver better
customer support with automatic
ticket assignment on every query

Trigger Click to call from CRM

Make Calls directly from CRM
dashboard and instantly connect
to customer using Click-to-Call.

Call Recording for every ticket

Call recordings are available
with the ticket to easily
manage call audits.

Track Customer Information

Retrieve your caller’s information
and previous interactions with
agents to boost productivity