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Feature | ![]() |
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Trial Period | 7 Days | 15 Days |
Max number of callers in a queue | Unlimited | Unlimited |
Local/STD Calling Charges | Flat Rates | Different Rates |
Pulse | 60s/30s/15s | 60s |
APIs in all plans |
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Multi Level IVR in all plans |
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Multi Agent Login in all plans |
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Sticky Agent feature in all plans |
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Call Recording Duration | 6/12 months | 6 months |
Call Recording - Stereo/Mono |
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Full Call Recording |
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In-Call transfer in all plans |
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Call Conference |
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Suggestive Addons |
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OBD-IVR Blast |
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OBD-IVR Blast with Call Transfer to Agents |
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Outbound Call Center - Progressive Dialer |
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Outbound Call Center - Preview Dialer |
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Outbound Call Center - Advance Dialer |
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Live Agent in Outbound Call Center |
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Custom Dashboard |
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Call Center Reports |
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Custom Call Reports |
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ACD |
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Call Specific Alert |
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Feature | ![]() |
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Live Call Monitoring |
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Call Whisper |
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Call Eavesdropping |
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Call Barging |
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Agent Login - Role based |
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Agent Status - Mobile App |
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Agent Status - via API |
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Operator Redundancy |
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Security - IP Restriction Feature |
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2-way SMS Notifications |
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Lead Management System (LMS) |
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Custom LMS Reports |
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Agent Location Tracker |
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Super Conference |
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Automated Speech Recognition |
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Keyword Spotting |
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Globalized Product Panel UI |
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In-built CRM |
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Supported CRM Integrations | 12+ | 6+ |
Online Ticketing Support & Tracking |
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Instant Call Support |
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Instant Chat Support |
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Support Availability | 24x7 | 18x7 |
Number of Agents | 5/7/15/Unlimited | 3/6/Unlimited |
Pricing | ₹ 1400/mo | ₹ 1666/mo |
Disclaimer: All registered trademarks, company names and brand names used on this webpage are the property of their respective owners. Data on features are taken directly from related web sites and marketing materials as of January 2020. (Information and features are subject to change.) To report corrections, please contact us via email at marketing@knowlarity.com.
Create a customized analytics dashboard and draw insights by easily integrating your CRM suite with our cloud telephony solutions
Be available for your clients 24x7, any day of the year and never miss a business lead
Use virtual numbers for international locations and help widen your customer base without setting up any office
Secure your customer data on our platform and scale as equired without worrying about the maintainenece
Track and record every business conversation on your agent's personal number by our distributed call center mobile app from anywhere
Enhance customer experience with custom greetings in regional languages through Personalized IVR feature
Today we are trusted by over 15000+ businesses across 65+ countries and are the leading cloud communication provider in emerging markets in less than 10+ years. We’ve matured to becoming a globally recognized named with over 550+ employees offering our clients unprecedented reliability and intelligence in business telephony through our flagship product Super ReceptionistTM.
CALLING GOES CALLER-LESS
Our all new state of the art AI powered Text-To-Speech(TTS) service transforms text into lifelike speech. Now, IVRs will talk with lifelike voices. These refreshed services come with Speech Synthesis Markup Language(SSML)-enhanced input text. The natural-sounding speech will help businesses supercharge their customer experience on existing applications.
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