Knowlarity powers your Sales & Support to work from home
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Enable your teams to cope up with COVID-19, with Remote Contact Center for both Inbound and Outbound Calling
With Features like Call Whispering, Monitoring & Barging - Hear all the live calls made or received by your agents. Share relevant information with your agent remotely and help in reducing caller churn by enhancing a customer’s experience
With our plug-n-play setup, you can activate your hosted contact center literally within five minutes of receiving the number. Managing calls has never been this fast & easy!
As the name suggests, the business communication is managed on cloud. Whether it’s an inbound contact all Center or an outbound contact center, no special equipment is required. Just set up a single number on cloud and you're good to go!.
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Knowlarity's Contact Centre allows you to meet your customer's expectations even when working remotely
By getting a Cloud contact center Solution for your business, you can divert the calls on personal numbers of agents providing them flexibility to work from anywhere. Track, record and monitor these conversations to draw further insights..
Create customized reports and observe call trends and agents’ performance on your Cloud Contact center solutions dashboard and draw business insights to enhance your agents’ productivity.
Our Cloud contact center solution india can handle up to 50 calls at the same time, routing the calls to the next available agent. Not only does it reduce the waiting time of a caller, it also provides quick solutions.
Our mobile app enables you to manage your entire business communication right from your palm! Hear incoming or outgoing calls and track numbers as per requirement.
Provide assistance to your customers any time of the day and ensure that they get quick updates for their queries. Handle calls remotely, negating the need of your agents’ staying in office to attend calls.
Integrate cloud contact center software with all the leading CRMs and manage your customers in a much more refined manner. Get customized dashboard and reports.
Today we are trusted by over 15000+ businesses across 65+ countries and are the leading cloud communication provider in emerging markets in less than 10+ years. We’ve matured to becoming a globally recognized named with over 550+ employees offering our clients unprecedented reliability and intelligence in business telephony through our flagship product Super ReceptionistTM.
" Since we got Knowlarity’s emergency response solution (ERCC), the hospital has been able to reduce its error rate by 90%"
