Enabling Remote Working

Knowlarity powers your Sales & Support to work from home

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Knowlarity’s Cloud Contact Center Solutions -
Why your Business needs it today

Enable your teams to cope up with COVID-19, with Remote Contact Center for both Inbound and Outbound Calling

Manage Performace remotely

With Features like Call Whispering, Monitoring & Barging - Hear all the live calls made or received by your agents. Share relevant information with your agent remotely and help in reducing caller churn by enhancing a customer’s experience

Instant Set-Up and Activation

With our plug-n-play setup, you can activate your hosted contact center literally within five minutes of receiving the number. Managing calls has never been this fast & easy!

No Equipment Required

As the name suggests, the business communication is managed on cloud. Whether it’s an inbound contact all Center or an outbound contact center, no special equipment is required. Just set up a single number on cloud and you're good to go!.

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Provide an unparalleled experience to your customers

Knowlarity's Contact Centre allows you to meet your customer's expectations even when working remotely

Divert Calls on Personal
Mobile Numbers

By getting a Cloud contact center Solution for your business, you can divert the calls on personal numbers of agents providing them flexibility to work from anywhere. Track, record and monitor these conversations to draw further insights..

Contact Center Analytics
Dashboard

Create customized reports and observe call trends and agents’ performance on your Cloud Contact center solutions dashboard and draw business insights to enhance your agents’ productivity.

Handle Large Call Volumes with Our
Inbound Contact Center Service

Our Cloud contact center solution india can handle up to 50 calls at the same time, routing the calls to the next available agent. Not only does it reduce the waiting time of a caller, it also provides quick solutions.

Contact Center Solution
Mobile App

Our mobile app enables you to manage your entire business communication right from your palm! Hear incoming or outgoing calls and track numbers as per requirement.

24x7
availability

Provide assistance to your customers any time of the day and ensure that they get quick updates for their queries. Handle calls remotely, negating the need of your agents’ staying in office to attend calls.

Easy CRM
Integration

Integrate cloud contact center software with all the leading CRMs and manage your customers in a much more refined manner. Get customized dashboard and reports.

Talk to Us: 1800-123-3705

Benefits of Cloud Telephony Solutions

Track ROI of Marketing
RealTime Analytics
CRM Integration
24x7 Access
Web Based Platform
Ease of use
Maintain Privacy of
Customers & Business
Automate & Schedule
Operations
Save on Space &
Equipment Costs

Why over 15000+ Organizations Across 65 Countries Trust Us

Today we are trusted by over 15000+ businesses across 65+ countries and are the leading cloud communication provider in emerging markets in less than 10+ years. We’ve matured to becoming a globally recognized named with over 550+ employees offering our clients unprecedented reliability and intelligence in business telephony through our flagship product Super ReceptionistTM.

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