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Plans to Cover Your Every (Business) Need
Enjoy our Cloud Contact Center Benefits
Manage your entire workforce through cloud call center in India and enable them to sync calls in real time from different locations. Get personalized regional greetings, custom hold music for waiting callers & route calls basis their location and purchase history.
Convert More Leads by Never Missing a Call
Track, record and hear every call received on your cloud call center, ensuring that no call is missed. Thereby, increasing the chances of conversion.
Instant Set-up & Activation
With our plug-n-play setup, you can activate your hosted contact center literally within five minutes of receiving the number. Managing calls has never been this fast & easy!
No Equipment/Capex Required
As the name suggests, the business communication is managed on cloud. Whether it’s an Inbound Call Center or an Outbound Call Center, no special equipment is required. Just set up a single number on cloud and you're good to go!
Enjoy the Unlimited Calling Benefits Starting @1999
What Makes Knowlarity the Most Preferred Cloud Contact Center Solution Provider
Our cloud IVR solution is equipped with a plethora of features to get your business where it needs to be - at the top.
Call Center Analytics Dashboard
Create customized reports and observe call trends and agents’ performance on your Call Center solutions dashboard and draw business insights to enhance your agents’ productivity.
Call Monitoring, Whispering & Barging
Hear all the live calls made or received by your agents. Share relevant information with your agent remotely and help in reducing caller churn by enhancing a customer’s experience.
Call Center Solution Mobile App
Our mobile app enables you to manage your entire business communication right from your palm! Hear incoming or outgoing calls and track numbers as per requirement.
Divert Calls on Personal Mobile Numbers
By getting a Cloud Call Center Solution for your business, you can divert the calls on personal numbers of agents providing them flexibility to work from anywhere. Track, record and monitor these conversations to draw further insights.
Easy CRM Integration
Integrate cloud call center software with all the leading CRMs and manage your customers in a much more refined manner. Get customized dashboard and reports.
Provide assistance to your customers any time of the day and ensure that they get quick updates for their queries. Handle calls remotely, negating the need of your agents’ staying in office to attend calls.
Manage availability of agent status
Agents can easily change their availability status on the inbound call center solution app with just a single click. The calls would only be routed to them if the status says ‘available’, otherwise it would be routed to the next available agent.
Handle Large Call Volumes with our Inbound Contact Center Service
Our Cloud Call Center Solution India can handle up to 50 calls at the same time, routing the calls to the next available agent. Not only does it reduce the waiting time of a caller, it also provides quick solutions.
Easy Call Routing with Hosted Contact Center
Our Cloud call center solution India routes the call to the available agent through call routing mechanism by reducing the wait time of your caller.
Why over 15000+ Organizations Across 65 Countries Trust Us
Today we are trusted by over 15000+ businesses across 65+ countries and are the leading cloud communication provider in emerging markets in less than 10+ years. We’ve matured to becoming a globally recognized named with over 550+ employees
offering our clients unprecedented reliability and intelligence in business telephony through our flagship product Super ReceptionistTM.
DEPUTY MANAGER, MEDICAL OPERATIONS
" Since we got Knowlarity’s emergency response solution (ERCC), the hospital has been able to reduce its error rate by 90%"
EVP - IT & Innovation
" Happy that Knowlarity have come to such a great use during difficult times, we cloud switch to WFH system for all CS personal and today everyone supporting from home and giving customer all essential services - keep it up and a big thanks."