Auto Dialer
Automate the dialing process with a progressive dialer that reduces agent idle time.
Business Phone System for Efficient Call Management
Improved CX & Easy Call Handling with Business Phone System
What is a Business Phone System?
A multi-line customized phone network built for facilitating the communication needs of an organization is called a business phone system. The true potential of a business phone system includes a variety of advanced features for large volume call handling and systematic [**[call management](https://www.knowlarity.com/voice/call-management-software)**]. All the inbound, and outbound business phone calls can be routed efficiently with a business phone system. It is a robust cloud communication solution managing and scaling up audience communication. Secured & customizable APIs, light infrastructure, and huge uptime prove the reliability of this solution.
Benefits of Business Phone System
Connect & Communicate – Anytime & Anywhere
Communication at Ease
Business phone systems enable businesses to manage inbound and outbound calls efficiently.
Easy Integration
The system gets integrated easily with all the leading CRM tools.
Cost-Effective
Save time & money by implementing a business phone system for multiple business goals.
Detailed Call Insights
Envision customer communication insights in real-time to enhance CX.
Enables Remote Working
Cloud business phone systems permit your employees to make and receive calls anytime and anywhere.
Productivity Improvement
The detailed reports help in improving processes, increasing productivity, tracking agent performances, and more.
Features of Business Phone System
IVR
Answer every customer query with the IVR’s multi-level menu to establish immediate interaction with your customers.
Call Recording
Automatic call recording enables you to listen to and monitor customers to understand them better & analyze agents based on their performances.
Smart Call Routing
Call routing enables automatic call distribution between the available agents to answer the customer calls based on geography, call history, etc., to reduce customer wait time.
Call Routing To Mobile Phones
Business phone systems can route calls on an agent’s mobile number increasing work from anywhere flexibility.
Call Transfer
With the click of a button, business phone systems route a call internally to other agents, departments, etc.
Business Phone System Use Cases
TESTIMONIALS
Archit Srivastava
Vikas Ranjan
Ria Pandit
Trusted by over 6000+ organizations across 65 countries
Today we are trusted by over 6000+ businesses across 65+ countries and is the leading cloud communication provider in emerging markets serving across multiple industrial verticals. We have a globally recognized name with over 300+ employees offering our clients unprecedented reliability and intelligence by enabling business communication through voice, video, AI and messaging through our smart platform.
Frequently Asked Questions
What are different types of business phone systems?
There are two types of business phone systems: PBX phone and VoIP phone systems. PBX has two types: On-prem PBX and Cloud PBX. Similarly, VoIP has two types: On-prem VoIP and Cloud VoIP.
Which is the best phone system for small businesses?
Any phone system offering all the needed services to a small business can be the best business phone system for them. Knowlarity’s business phone system is customizable depending upon your brand’s requirements.
Which is the best phone system for remote workers?
Knowlarity’s business phone system is considered one of the best systems in India for remote working. It allows employees to make and receive calls anywhere and anytime, increasing overall productivity.
How long does it take to set up a business phone system?
A business phone system takes around 2-3 hours to set up.
Do I need to have any hardware to install a business phone system?
There is no need for any special hardware for installing a business phone system. A PC/ laptop with a strong and stable internet connection is needed.
How much will a business phone system cost?
The rates for the business phone system offered by Knowlarity are reasonable. You can reach out to us for the best deals.
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