How is Knowlarity helping the IT & ITes Industry?

Manage multi-channel interactions effortlessly with Knowlarity’s easy-to-use and fast deployed Cloud-based voice, messaging, video, AI-enabled speech analytics and ChatBot/VoiceBot solutions. Enable your teams with an all-in-one communication platform that offers deep analytics, real-time reporting and much more to work flexibly.

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Needs We Suffice for IT & ITes Industry


Cater to a diverse group of customers with an easy-to-implement and streamlined engagement platform.

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Sales and Lead Generation

Simplify the sales and lead generation process with Cloud Contact Center, Lead Management, Missed Call Solution in boosting sales with a targeted approach tailored according to your requirements.

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Track Marketing ROI

Integrate a unified multi-channel platform to track and monitor by linking Missed Call Solution, Virtual Business Numbers to your online and offline marketing campaigns.

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Remote Working

Empowering efficiency with a smart remote work Cloud Communication Technology and Video Platform to be available to your customers from anywhere anytime.

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Security & Compliance

Secure your customers’ journey via Call Masking and Speech Analytics on a reliable and Automated Cloud-based engagement platform customized as per your business needs.

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Logistics & Delivery

Enable the team with a smart platform to keep your customers updated on their preferred channel of communication like configuring multi-level IVR to aid them in tracking every order in real-time.

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Customer Support & Feedback

Enable a customer-centric solution to win every customers’ trust by delivering a refined customer experience and collecting feedback on Chatbots /Voicebots, Automated Calls and SMS by applying Speech Analytics.

Why Knowlarity

Streamline your business communication process with our robust solutions to engage with your customers on their preferred channel by offering a personalized journey

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Multi-channel Platform

One platform for all communication channels

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CRM Integration

Integrates with all leading CRMs

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Secure & Reliable

Enabling enterprise-grade security for businesses

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Scalable

Expand your business at ease on a smart technology platform without any limitations

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Customized

Customized solutions with quick deployment on cloud

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24x7 Support

Always available for 24x7 support to serve businesses better

Trusted by over 6000+ organizations across 65 countries

Today we are trusted by over 6000+ businesses across 65+ countries and is the leading cloud communication provider in emerging markets serving across multiple industrial verticals. We have a globally recognized name with over 300+ employees offering our clients unprecedented reliability and intelligence by enabling business communication through voice, video, AI and messaging through our smart platform.