Security and Compliance

Automate an agile, reliable and secured communication workflow that empowers your business to deliver seamless and streamlined customer interactions. Establish your compliant engagement platform on a flexible and robust cloud-based solution without adding any infrastructure.

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Data Privacy and Safety

To ensure the confidentiality of your data, our databases are highly secured and protected.

Seamless Integration

End-to-end cloud customer experience management ensuring secured and reliable service to deliver enhanced customer experience.

24 x 7 Availability

Connect systems while staffing anywhere. Mitigate all risks and customize solutions according to your needs.

Hassle-free Working

Knowlarity’s solutions are deployed on the cloud and leaves you from the hassle of hardware installment.

Monitor and Optimize Agents

Leverage the data to boost productivity and scale smoothly by enabling remote work on a secured communication platform.

Campaign Logs

View the status of running, completed and paused campaigns. And filter your database on a reliable platform.

Telesales Survey and Feedback

Constant improvement and iteration with regular surveys and feedback via automated solutions.

Benefits for Security and Compliance

Integrate customized solutions to protect your business data via end-to-end encryption of every interaction.

Cloud Solutions for Every Business Needs

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Speech Analytics

Transcribe all customer calls and extract valuable insights in real-time from multiple languages to understand every customer sentiment.

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Inbound and Outbound Contact Center

Reduce caller churn by monitoring employee in real-time and lend support via call whispering and barging and advanced features like Text-to-speech to automated IVR responses.

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Video Communication Platform

Launch video interactions with your customers/teams anywhere anytime just by sharing a unique link.

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Tentacle Lead Management

Efficient lead management of telecallers with all call records and insights analytics reports. Smooth integration with all CRMs and websites.

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Messaging

Communicate vital information with clients and customers when needed. Reach out to a wider audience with a higher rate of engagement via automated SMS service.

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Call Masking

Hide agent and customer numbers to enable data privacy from both ends for secured communication via click to call widget.

Why Knowlarity

Streamline your business communication process with our robust solutions to engage with your customers on their preferred channel by offering a personalized journey.

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Multi-channel Platform

One platform for all communication channels

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CRM Integration

Integrates with all leading CRMs

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Secure & Reliable

Enabling enterprise-grade security for businesses

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Scalable

Expand your business at ease on a smart technology platform without any limitations

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Customized

Customized solutions with quick deployment on cloud

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24x7 Support

Always available for 24x7 support to serve businesses better

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TESTIMONIALS


Archit Srivastava

Archit Srivastava

General Manager, HMIL (Hyundai)

Vikas Ranjan

Vikas Ranjan

AGM, SMC Global

Ria Pandit

Ria Pandit

Lead Digital Analytics, MG Motors

Trusted by over 6000+ organizations across 65 countries

Today we are trusted by over 6000+ businesses across 65+ countries and is the leading cloud communication provider in emerging markets serving across multiple industrial verticals. We have a globally recognized name with over 300+ employees offering our clients unprecedented reliability and intelligence by enabling business communication through voice, video, AI and messaging through our smart platform.