Automate your Quality & Compliance processes
Secure, reliable and cost-efficient cloud communication platform for ease of business
Security and Compliance
Automate an agile, reliable and secured communication workflow that empowers your business to deliver seamless and streamlined customer interactions. Establish your compliant engagement platform on a flexible and robust cloud-based solution without adding any infrastructure.
Data Privacy and Safety
To ensure the confidentiality of your data, our databases are highly secured and protected.
Seamless Integration
End-to-end cloud customer experience management ensuring secured and reliable service to deliver enhanced customer experience.
24 x 7 Availability
Connect systems while staffing anywhere. Mitigate all risks and customize solutions according to your needs.
Hassle-free Working
Knowlarity’s solutions are deployed on the cloud and leaves you from the hassle of hardware installment.
Monitor and Optimize Agents
Leverage the data to boost productivity and scale smoothly by enabling remote work on a secured communication platform.
Campaign Logs
View the status of running, completed and paused campaigns. And filter your database on a reliable platform.
Telesales Survey and Feedback
Constant improvement and iteration with regular surveys and feedback via automated solutions.
Benefits for Security and Compliance
Integrate customized solutions to protect your business data via end-to-end encryption of every interaction.
Cloud Solutions for Every Business Needs
Speech Analytics
Transcribe all customer calls and extract valuable insights in real-time from multiple languages to understand every customer sentiment.
Inbound and Outbound Contact Center
Reduce caller churn by monitoring employee in real-time and lend support via call whispering and barging and advanced features like Text-to-speech to automated IVR responses.
Video Communication Platform
Launch video interactions with your customers/teams anywhere anytime just by sharing a unique link.
Tentacle Lead Management
Efficient lead management of telecallers with all call records and insights analytics reports. Smooth integration with all CRMs and websites.
Messaging
Communicate vital information with clients and customers when needed. Reach out to a wider audience with a higher rate of engagement via automated SMS service.
Call Masking
Hide agent and customer numbers to enable data privacy from both ends for secured communication via click to call widget.
Why Knowlarity
Streamline your business communication process with our robust solutions to engage with your customers on their preferred channel by offering a personalized journey.
Multi-channel Platform
One platform for all communication channels
CRM Integration
Integrates with all leading CRMs
Secure & Reliable
Enabling enterprise-grade security for businesses
Scalable
Expand your business at ease on a smart technology platform without any limitations
Customized
Customized solutions with quick deployment on cloud
24x7 Support
Always available for 24x7 support to serve businesses better
TESTIMONIALS
Archit Srivastava
Vikas Ranjan
Ria Pandit
Trusted by over 6000+ organizations across 65 countries
Today we are trusted by over 6000+ businesses across 65+ countries and is the leading cloud communication provider in emerging markets serving across multiple industrial verticals. We have a globally recognized name with over 300+ employees offering our clients unprecedented reliability and intelligence by enabling business communication through voice, video, AI and messaging through our smart platform.
Sales
Customer Care