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March 28, 2022
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How can businesses in India benefit from Toll Free Numbers?

Indian toll-free numbers are based on the idea that they are available to the public for free.

May 18, 2022

What Is Number Masking And How Can I Mask My Mobile Number?

What is number masking? Get number masking services for your business to mask the mobile numbers of your clients and team to maintain security.

May 18, 2022

Learn Everything About Click to Call Solutions and their Benefits and Features

The click to call solution enables customers to communicate with your business at the click of a button.When customers can directly connect with a representative from the brand, it leads to higher trust and a positive impact on customers’ minds.

May 16, 2022

What is Click to Call, and How Do I Activate it?

Click-to-call functionality can be integrated with advanced IVR technology (interactive voice response) to communicate with the customer in the local language based on the customer's geographical location.

May 14, 2022

Missed Call Solution Benefits And How To Get Missed Call Solution For Your Business?

The missed call solution is a makeshift change in the experience of your online customers.

May 12, 2022

Auto Dialer: Know All About Knowlarity's Progressive and Predictive Dialers, Cost & Legality

A cloud-based auto dialer system is an outbound dialer software that automatically dials a set of contacts.

May 10, 2022

Virtual Number Advantages And How Can I Get A Free Virtual Number

Virtual phone numbers are a new approach to selling a product or service using the internet. By using this marketing strategy, you can get your brand name and or business out there to a wider audience.

May 10, 2022

What is the best software for call center and How can a call center improve?

People frequently complain about how unpleasant dealing with a call center is. It is unsurprising: customer expectations have skyrocketed since the digital age began, and your call center needs to accomplish the client goals in the long run.

May 9, 2022

What Is a Toll-Free Number? How Do I Call on a Toll-Free Number

Toll-free numbers are telephone numbers with distinct three-digit codes, mostly belonging to businesses or customer service.

May 9, 2022

What Is A Virtual Phone Number And How Does It Work?

A virtual phone number is nothing but a new way of generating phone numbers where you can choose your own number and change it as you wish. It sounds like the next big thing that the telecommunication industry has experienced so far.

8 May, 2022

IVR Menu and its Key Features

IVR services is a technology that allows businesses to automate customer experience in outbound and inbound calls by using pre-recorded voice messages and Text to Speech technology.

May 7, 2022

What is IVR? Examples and benefits of IVR service

Enhance your customer satisfaction with IVR service and help yourself save money with this cost-effective alternative.

May 6, 2022

What is the Difference Between VoIP and Cloud Telephony?

VoIP stands for voice over internet protocol. Business VoIP is a modern-day business phone service that sends audio, video, and data over the internet rather than through a traditional PSTN landline.

May 5, 2022

What is Cloud Communication and How does its work ?

Cloud communication allows users to access business communication tools from anywhere as long as they have a functional internet connection.

May 4, 2022

Progressive Dialer vs. Predictive Dialer

An auto dialer is an extensively used software for automatically dialing calls and speeding up the client customer support process.

Apr 28, 2022

Why is number masking important & is it illegal to mask a phone number?

Discover more about the importance of phone number masking and if it is illegal to mask a phone number using Knowlarity’s cloud telephony-based solutions

Apr 27, 2022

What is the Difference Between WhatsApp Business and WhatsApp Business API?

WhatsApp Business API provider can assist your organization with quality lead generation, enhanced operational efficiency, customer service and support at a lucrative cost.

Apr 27, 2022

What is API in WhatsApp business, and How can I get WhatsApp Business API?

For every business size, API in WhatsApp Business has empowered businesses to connect with their new and existing customers globally. Get WhatsApp business API from the best WhatsApp partner.

Apr 22, 2022

What are missed call services and How do they work?

Missed call service is extremely beneficial to businesses and organizations in various industries, including healthcare, e-commerce, food delivery, politics, and many more

Apr 22, 2022

What is missed call number solution and How do you get missed call number ?

Missed call solutions were first implemented to save money on expensive phone bills. Its use has now grown to signal simple life updates such as arriving home safely, having a good date, or receiving goods.

Apr 20, 2022

What is phone number masking, and how to mask a phone number?

Learn more about what phone number masking is, why it is important, and how you can mask customer phone numbers using Knowlarity’s simple tools.

Apr 19, 2022

How to Choose the Best Auto Dialer Software in India

Get the most reliable and trusted auto dialer software services for your cloud telephony solution requirement. Know what benefits and features the best auto dialer software in India can offer you.

Apr 19, 2022

What is an auto dialer system, and How do I set up an auto dialer?

Learn about how to set up an automatic dialer and how it can bring a profitable business, Get a free trial of auto dialer solutions from Knowlarity!

Apr 18, 2022

How To Buy Toll Free Number Online and Why Do I Need It for My Business?

Want to grow your business by generating more leads and increasing customer satisfaction? Start by opting for a Toll Free Number Solution to increase brand awareness

Apr 18, 2022

What Do You Mean By The Cloud Solution For Call Center And How Does Cloud Contact Center Work

Cloud Contact Center agents address customer complaints and reply using advanced tools. These solutions, in particular, deliver officially branded touch points safely via social media APIs.

Apr 15, 2022

What Is A Toll-Free Number, And How To Get Toll-Free Numbers In India

Toll-free numbers help increase lead conversion rates of any business by promoting their product when customers call them for inquiries. Many companies do not function beyond office hours.

Apr 14, 2022

Why Is IVR Important And Top 5 Benefits Of An IVR?

IVR systems are cloud telephony services that can give customers access to account balances, account details, and other types of information that they might need. IVR systems can also transfer calls

Apr 14, 2022

What is an IVR Application and How does a call move through the IVR System?

The benefits of virtual numbers and their cost-effective prices will blow your mind. Find out more here. We also talk about the benefits of Knowlarity’s virtual number offerings and the different pricing plans available according to businesses’ needs.

Apr 14, 2022

What are the Benefits of A Virtual Number and How Much Does A Virtual Number Cost?

The benefits of virtual numbers and their cost-effective prices will blow your mind. Find out more here. We also talk about the benefits of Knowlarity’s virtual number offerings and the different pricing plans available according to businesses’ needs.

Apr 13, 2022

Why is Cloud Telephony Important and What is the Future of Cloud Telephony

Cloud telephony is popularly known as the VoIP-based PBX solution. Cloud telephony is a unified communication module that brings various communication tools and systems to one online portal.

Apr 11, 2022

What Is Meant By Virtual Number And How Can I Get Virtual Number In India?

Virtual number is a cloud-based phone number used by businesses to receive and make calls with any device over the internet. Though the functioning of the virtual numbers is similar to traditional phone numbers

Apr 12, 2022

What Is Cloud Telephony, And How Does Cloud Telephony Work?

Cloud telephony is also known as cloud calling or cloud communication. It is a type of unified communications as a service (UCaaS), bringing various communication systems and collaboration tools

Apr 4, 2022

How to Choose the Best Auto Dialer Software in India

Get the most reliable and trusted auto dialer software services for your cloud telephony solution requirement.

Apr 2, 2022

How Can Text to Speech Enhance Your Business?

age of text-to-speech technology can certainly help your company. Experience increased productivity using this tool, from saving time and effort to boosting accessibility for non-native speakers and individuals with disabilities.

Apr 1, 2022

Top Five Ways to Use WhatsApp for Support

Discover the top five ways in which the WhatsApp Business API can be used to drive customer engagement and provide 24x7 customer support using Knowlarity

Apr 1, 2022

Best Toll-Free Number (1800) Service Providers in India

A toll-free number is a virtual phone number associated with several phone numbers. The caller's call is automatically transferred to the agent's line and is free of charge to the caller. Toll-free numbers cannot be used to make outgoing calls.

Mar 30, 2022

Top 6 Reasons Why Businesses Prefer Missed Call Solutions

Missed call solution seamlessly integrates with existing communication systems like SMS, IVR, or email at no additional cost. Often, an SMS is sent out to acknowledge the inquiry.

Mar 29, 2022

Virtual Phone Number for Your Business

Virtual numbers are like the original numbers and not assigned to any particular device so that they can be accessed through any device and location.

March 28, 2022

How can businesses in India Benefit from Toll Free Numbers?

The Indian toll-free number becomes incredibly significant in this situation. Toll-free calling and toll-free numbers are now common concepts in India. The majority of businesses and customers find them relatively straightforward to use.

March 26, 2022

Get More Leads Through Missed Call Service

Missed call solutions help businesses to call back those customers who give missed calls to their receivers.

March 26, 2022

Auto Dialer Software India: An Introduction to Different Types of Dialers

Auto dialing software is one of the best tools to grow your business. It allows you to automate your calling campaigns and generate leads for your business. This article briefly introduces the different types of auto dialer software used in India.

March 26, 2022

What Is the Difference between a Cloud Contact Center and an On-Premise Solution?

Cloud contact centers or cloud call centers are cloud-driven calling services that help the organization handle incoming and outgoing customer calls. Cloud-based call centers are flexible and scalable.

March 25, 2022

Which Auto Dialer is Best for Your Business

This article will discuss the different types of dialers used by telemarketers along with their benefits and the type of auto-dialer software best for your business

March 25, 2022

How does IVR powered campaign offer better ROI for Education Industry from Lead Generation to Engagement

IVR is an automated phone technology where incoming callers can access information using a voice response system without speaking to an agent.

March 24, 2022

Top 20 Trending Inbound and Outbound Call Center Scripts for Businesses

Call outbound dialers who use scripts may dramatically boost call productivity. This efficiency boost may have huge financial benefits.

March 17, 2022

An absolute Guide on the Effectiveness of Video Communication Platforms in 2022

The popularity of video communication is at its peak as several organisations continue to work remotely. Video communication has always been more effective than audio because it keeps everyone involved and attentive.

March 15, 2022

Understanding Softphone Software and its uses for businesses in 2022

A softphone, a software-based phone, allows its users to place calls over an internet connection. It eliminates the need of designated physical hardware, as you can easily install it on desktops and mobile devices.

Mar 4, 2022

The Ultimate Guide to Learn about Automated Outbound Call Center Services

Outbound call center software has become so common that it is used in various sectors from healthcare to financial services, retail, and e-commerce industries.

Feb 20, 2022

An exhaustive guide to using Missed Call Solution with features and Benefits

Missed Call Solution can help a business grow much faster by amplifying the customer engagement. It is user-friendly and easily scalable as per the business need.

Feb 19, 2022

An exhaustive guide to Toll-Free numbers with features and benefits

Toll free number is a telephone number starting with 1800- or 1860- which is not chargeable to the customers when they call on it. It is much easier to remember and also creates a trustworthy brand image for the business

Feb 18, 2022

Enhance your customer engagement with Toll-Free Numbers in 2022

Toll free numbers are those which start from 1800- and 1860- digits, are much easier to remember for the customers and not chargeable on the customers' end.

Feb 17, 2022

Top 5 features that make IVR Solution a must-have in 2022

IVR Solution helps the businesses automate their customer interactions by using human-like voice for connecting with the customers instantly as they call.

Feb 16, 2022

The Latest Trends in IVR for SMBs

IVR Solution ensures that your customers are not left waiting in the queue and also provides them with satisfactory answers through the pre-set menu.

Feb 13, 2022

How to Leverage IVR for Increase in Sales and ROI

IVR is a software system that lets companies take control of incoming calls. The purpose of IVR is to provide automatic voice recognition services for customers.

Feb 12, 2022

An Exhaustive Guide on Text-To-Speech Software with its Features and Benefits

Text-to-Speech technology, abbreviated as TTS, is the process of converting text into vocal output.

Feb 11, 2022

How to Personalise Customer Engagement with the beneficial Features of Text-To-Speech Software

Text-to-Speech is a kind of assistive technology. It is often used by people with hearing difficulties or disabilities and the elderly to help them understand the text.

Jan 20, 2022

Uncover Missed Call Solution with its Features and Benefits

Missed call solution is an instant, cost-effective method to generate leads and collect valuable customer information.Each missed call comes with a new scope of opportunity.

Jan 20, 2022

An Exhaustive Guide on Click-to-Call Solution- with Features and Benefits

Click-to-call is the easiest way to connect to a business in real-time instantly. Communication is made easier with this service.

Jan 16, 2022

5 Reasons To Get A Cloud Contact Center For Your Start-Up Business

A cloud contact center can help automate business processes like customer query management, helpdesk services, appointments, etc.

Jan 15, 2022

How to Get Your CX High with a Virtual Number

We are also one of the leading virtual number providers in India. We help our clients realize the full potential of business communication

Jan 14, 2022

The Ultimate guide to Number Masking covering its Features, Uses and Benefits

Number Masking refers to a system that hides the business' and consumer's actual contact information. Instead, both parties see a temporary number. This protects personal data and allows for privacy.

Jan 12, 2022

The Ultimate Guide to IVR, its benefits, and working

IVR is an automated phone system that responds to incoming calls, collects information from callers, and transfers them to the right department or gives a self-service option.

Jan 10, 2022

7 Ways In Which A Virtual Number Can Boost A Start-Up's Growth

virtual numbers can help start-ups in growth significantly. Many organisations worldwide use virtual numbers to improve their business functionality and customer service delivery practices.

Dec 26, 2021

Five Reasons To Use Whatsapp Business API

Know the effective reasons to use WhatsApp business API to communicate with their users.

Dec 25, 2021

How the WhatsApp Business API is helping brands speak up

Do you want to scale up your business faster with reliable communication? Then WhatsApp Business API might be the best solution for you. Read on to find out why.

Dec 25, 2021

7 benefits of softphones

A softphone is a free, device-independent program that acts as a digital phone interface, permitting customers to make and receive calls.

Dec 24, 2021

How B2C Industries Can Improve Call Automation

Call automation is the technique of a telephony system that allows businesses to interact with customers along with features like speech analysis, call recording, live call monitoring, AI-based services, etc.

Dec 24, 2021

How To Amplify Your Conversion Rates With Click To Call Solutions

Click-to-call is the easiest way to connect to a business in real-time instantly. Communication is made easier with this service.

Dec 22, 2021

The 2022 guide to virtual numbers

Using the virtual number solution in your business, you can receive actionable data insights on call performance.

Dec 22, 2021

Why is virtual number essential for every business?

If you are looking to get the virtual number solution for your business, you can contact Knowlarity, the leading cloud communication service provider. They offer virtual numbers to track and analyse the communication workflows of your organisations.

Dec 22, 2021

How small businesses can leverage toll-free numbers for growth:

Toll-free number solutions are assisting your start-ups and small business as friendly and reputed organisations to the customers.

Dec 21, 2021

The 2022 guide to WhatsApp API for business:

The WhatsApp Business API enables businesses to communicate with their clients using WhatsApp to increase sales, support, and other types of engagement.

Dec 21, 2021

5 Reasons why Text to speech must be integrated in your call centre

Human interaction has been digitized, and technology is continually evolving. The ability of a system to transform Text into spoken words and vice versa is a critical component of interaction or self-service communication.

Dec 21, 2021

How does a Click-to-Call works and its benefits?

Click-to-call is a type of digital communication where the user clicks on a button or a link for immediate connection to another user.

Nov 25, 2021

Toll-Free Numbers: Powerful Tool To Track Marketing Campaigns

oll-free service providers in India offer impeccable solutions to organizations to analyze the results of their marketing strategy.

Nov 24, 2021

Expand your customer service reach through premium toll free numbers

To keep customers’ loyalty in the long run, your brand should be accessible easily. Click here to know how premium toll free numbers expand the reach of customer service.

Nov 22, 2021

How to boost customer satisfaction using toll free numbers

Give your business a professional image, better marketing reach, faster delivery and higher credibility by using toll free numbers.

Nov 24, 2021

Broaden brand awareness using missed call service

This article covers all you should have some familiarity with regarding how to run a missed call promoting effort to draw in more leads and develop your business shrewdly while enhancing brand awareness

Nov 22, 2021

Ways to Ensure Privacy Using Outbound Calling Solution

Outbound calling solutions are helping businesses grow rapidly by expanding the customer base. How can outbound calling solutions enhance customer satisfaction by using security practices? Learn all about it here.

Nov 20, 2021

Nurture Quality Leads using Virtual Phone Number

Lowering the chance of missed calls while nurturing and increasing quality leads through virtual phone number solutions is what businesses are leveraging.

Oct 19, 2021

Analyze Agent Performance Using Cloud Contact Center Software

A cloud contact center is a one-stop contact point for an organization hosted on an Internet server.

Nov 18, 2021

Optimize customers calling experience using cloud contact center software

Cloud contact center software can optimize customer experience satisfactorily. They can assist their queries the businesses are considering it as the best option.

Oct 18, 2021

Benefits of Using Cloud Telephony in India for Business Organisations

This article will list the benefits of using the cloud telephony software of Knowlarity, which is a renowned cloud telephony provider with extensive features and services.

Nov 16, 2021

Drive More Conversion Using Virtual Number Solution

A virtual number is an intelligent business solution with powerful features available at a very economical price

Nov 15, 2021

Get Customer Feedback Using Missed Call Solution

Learn the benefits of a missed call solution and how businesses can deploy it to collect important feedback from their customers, complete with use cases.

24 November, 2021

Everything You Need to Know About WhatsApp Business API

Best WhatsApp business API in India, such as 360dialog, are more likely to use a proxy API. Since their API is similar to WhatsApp's, new features can be enabled quickly and easily.

22 October

Why an Interactive Voice Response (IVR) is important to Your Business

An IVR system is simply called Interactive Voice Response. It is programmed to offer callers a relevant, personalized and pleasant customer experience

October 20, 2021

What Are The Essentials and Benefits Of IVR Systems in Customer Service?

IVR services can drastically impact efficiency by a positive expansion. IVR framework turned into an indistinguishable piece of different parts of customer service as well as the company in general.

October 19, 2021

Why Business Needs An 1800 Toll-Free Number In India And How To Get One?

the demand for a toll-free number service provider in India is enhancing each passing day. Toll-free numbers can be apprehended as the type of telephone numbers that comprise distinct three-digit codes.

Oct 22, 2021

Benefits of Softphone with WebRTC & MPLS

Softphone for business is a revolutionizing solution that has enabled companies to function way beyond the boundaries of physical limitations, even during the challenging times of the pandemic.

Oct 22, 2021

Applications of Missed call service in the media industry

Media houses rely heavily on subscribers to succeed, this is where the missed call service providers can help.

Oct 22, 2021

Enhance your customers calling experience using contact center software solution

Discover how Knowlarity’s cloud communication solutions can relieve your business representative team of some of their grievance redressal responsibilities and mundane tasks, empowering them to focus on strategic tasks and revenue generation.

Oct 21, 2021

Enhance workforce productivity using cloud call center software

The cloud telephony provider Knowlarity offers cloud call center software that offers employees and managers simple widgets and dashboard displays, aligning enterprise and agent goals.

Oct 21, 2021

How can you increase Leads and improve Lead quality using the virtual number?

As the name suggests, the virtual number is a contact number in the cloud, and it is not assigned to a particular phone number or mobile number.

Oct 19, 2021

How to do cost-effective marketing using automated outbound calling

Outbound calling services relay pre-recorded voice messages to customers using automated calling services.

Oct 19, 2021

Importance of Softphone in increasing customer interaction

A softphone is faster, less expensive, and easier to set up than an analogue extension.

Oct 19, 2021

What Benefits A Startup Can Reap With Virtual Phone Numbers?

Business today knows no worldwide or virtual limits.

Oct 18, 2021

How can you optimize your marketing campaigns using missed call service?

The simplicity of missed call solutions makes them a favorite among customers and businesses alike.

Oct 18, 2021

How does Cloud call center solution boost business productivity?

Cloud-based contact centers have become the key to improving customer experiences, satisfaction, and retention in the age of digital channels.

Oct 18, 2021

How are Virtual numbers transforming customer service for large enterprises?

A virtual number is a phone number without a direct connection to a telephone line. Through a virtual number, you can route calls to any member of your team who can take calls on the devices you choose.

Sep 19, 2021

All You Need to Know About the Softphone Solution

Move beyond the traditional phone system and mobile phones, get acquainted with Softphone. It is a computer software application with which a business can make, receive and manage calls

Sep 18, 2021

The Complete Guide to the Virtual Mobile Number CLI

The Virtual Mobile Number CLI refers to the cloud-based virtual number -Calling Line Identity. Businesses can make outbound calls to customers that display the ten-digit number.

Sep 17, 2021

All you Need to Know About the Number Masking Solution

Number masking has become a massive necessity as organisations are prioritising data privacy while meeting customer expectations.

Sep 16, 2021

How can a business enhance CX with IVR Number?

The IVR number refers to Interactive Voice Response, and it is a cloud telephony technology that is helping a large number of businesses to streamline their business communication.

September 22, 2021

Video Conferencing Solutions in the Current World

Knowlarity offers Video APIs/SDKs that can be integrated within a website or application to provide to customers a branded video experience.

September 22, 2021

Four Advantages for Using the WhatsApp Business API

It makes utmost sense for businesses of every stature to invest in the WhatsApp Business API. Knowlarity is a Business Solution Provider of WhatsApp Business API.

Sep 20, 2021

Toll-free Number Vs. Local Number - Which is the best for my business?

The Toll-free Number vs. local number debate is gaining prominence as the former technology has proved disruptive in the business landscape.

Sep 20, 2021

he click-to-Call solution allows your customers to reach you with an instant click

The Click to call is an advanced technology that enables prospective customers to effortlessly get in touch with a business.

Sep 20, 2021

How to improve the customer conversion rate with an Outbound contact center?

The Outbound contact center is one such solution that is helping organisations all over the UAE to promote their business.

Sep 20, 2021

Use Click to Call solution to increase customer engagement & responses

Customer engagement is an absolute necessity to drive business growth and revenue. Today, businesses integrate the latest solutions and tools such as the Click to Call to increase customer engagement and responses.

Sep 6, 2016

Do you love us… yet?

Every company has a DNA and it takes time to uncover it. And then make sure that people with “right” cultural fit are chosen and accepted.

Nov 21, 2019

From Telephone to Telephony, a Hello is a Constant!

Hello is just a start to a conversation. But what really helps the conversation flow? This World Hello Day, let’s dive deep into the history of this word.

30 June, 2019

Why the on-premise PBX system is now a fish out of water

Cloud telephony: Why the on-premise PBX System is a fish out of water

May 26, 2021

How Knowlarity took a heavy load off this Cargo company’s shoulders

Knowlarity has portfolio of IVR and call centre solutions helps cargo and freight services company effectively manage all their calls.

Jan 25, 2016

Discover India’s Growing IT Trends and Technology this Republic Day

Technology is continuing to evolve at a dazzling pace and changing the world around us significantly.

June 29, 2019

Be Super Efficient by Using Knowlarity’s Outbound Auto-Dialers

Knowlarity’s super dialers are powered for extreme performance in new age outbound call centers.

June 28, 2019

Cloud Telephony for Amusement Industry

Find out how different products of cloud telephony can improve the lives of an amusement park industry and give a boost to its consumer rate.

Oct 31, 2017

Death of Dumb Contact Center

It was not supposed to be like this. The customer service was supposed to solve our problems when we called them. It was not supposed to make us hate the experience and the product. What went wrong?

May 26, 2021

How Knowlarity Responded to its Biggest Crisis with Decisive Leadership – And Won!

In June 2016, Knowlarity faced its biggest crisis and faced possible shutdown. But we persevered by taking rapid action. This is our story.

May 6, 2015

Cloud Telephony can Substantially Improve Educational Institutions’ Operations

Cloud telephony can substantially improve educational institutions’ operations Education in the 21st century has transformed swiftly, like never before. Read to know more.

June 14, 2021

Are SMEs Betting Big On Cloud Communications?

By and large cloud communications is the affordable solution for SMEs to streamline their business operations and appear bigger than they actually are!

Jan 15, 2015

Cloud Computing: Incomplete without APIs

Open any computer magazine or a business website and you will in all probability come across an article about cloud computing in some form or another.

May 25, 2021

How Knowlarity made call-handling easy for Easy Taxi in Singapore

How Knowlarity made call-handling easy for Easy Taxi

June 13, 2021

And now it’s ZipDial and Twitter! What’s the secret?

And now it’s ZipDial and Twitter! What’s the secret?

Apr 02, 2015

Great customer experience makes Dr Lal Path Labs a leader

Knowlarity provides speedy, easy to use and personalized customer experience by inbound and outbound calling solutions to the company. Read more

June 12, 2021

An Italian Calling

Montaut says his business has greatly benefited from SuperReceptionist. The fact that he didn’t need a call center anymore, came as a relief.

June 28, 2019

The best missed call service provider to ever exist

Learn why Knowlarity ranks number one in the 'best missed call service provider' list and how it maintains itself to be at the top!

May 24, 2021

How Knowlarity is Transforming Communication with Artificial Intelligence

Communication is one of the most crucial factors that impact the success of any business. Let me take you through the past, present, and future. Read More.

Jul 20, 2015

Grab Best Deals With a Miss Call

Online Classified, Missed Call, Virtual Number, E-Commerce, Cloud Communication

Apr 03, 2015

Going global? Here’s your cheat sheet

Flexibility to cope with the local customer preferences, governance mechanisms, cultural sensitivity and workforce ambitions will be critical to success.

May 15, 2015

Give your e-commerce business the cloud telephony advantage

Remember, the huge advantage of availing cloud telephony services for e-commerce is that your provider can scale up to meet your growing business needs.

March 14, 2022

Get a world-class customer support solution with Knowlarity’s new Call Centre

The cloud telephony experts at Knowlarity now have a new solution, which lets even fledgling startups and SMEs establish inbound call centres. Read more

Jul 05, 2018

Get A Lead At No Cost With A Missed Call Number

Missed call numbers come with a lot of benefits for companies. Understand the importance and impact of a missed call number for lead generation at no cost.

Jan 09, 2015

Future of Cloud Telephony in India

Cloud telephony works when good old phone lines, sometimes large banks of them, terminate at a data center that uses specialized technology.

June 26, 2019

Toll free no – a need for every company

Sometimes you wonder why every company needs a similar solution. Let me tell you why each and every company needs a toll free no!

June 25, 2019

Missed Call Solutions – a guide to poll

The secret to a good opinion or campaign poll is a cloud telephony solution that is commonly known as missed call solution.

June 24, 2019

Cloud telephony services India – the future

If you're wondering about how far cloud telephony has come, start thinking about how far it will go. Read more to know about cloud telephony services india.

June 6, 2015

Cloud telephony can be a great event management tool

Cloud telephony simplifies all common tasks related to the event. It can act as a ticketing system, and enable users to accomplish most tasks online.

June 23, 2019

Home appliance get a Boost through Outbound Calling

Home appliances are must have in the normal life of a modern man. It has been contributing in evolution right from the Stone Age. Outbound Calling helps by

June 6, 2015

Cloud Technology Drives Singapore Retail Enterprise to Do Better!

Knowlarity’s cloud-based communications services have helped businesses to scale at ease.

July 8, 2018Author

Cloud Telephony In Your Palm

Cloud telephony services need not be created from scratch every time anyone needs it. There are many cloud telephony service providers in the market today.

Jan 8, 2016

Customer Expectation is the New Buzzword For the Travel Industry

In 2012 alone, Indians spent $22.1 billion on business travel alone, surpassing Canada to become the 10th largest travel market in the world.

Dec 25, 2015

Creating a Highly Available Distributed Messaging Queue Cluster

Rabbitmq is a robust yet easy to use messaging broker service for applications. Also referred to as message-oriented middleware, rabbitmq implements Advanced Messaging Queue Protocol(AMQP).

July 3, 2018

5 takeaways from Knowlarity’s Artifical Intelligence Showcase

The industry of Artificial Intelligence is being pushed to the forefront in recent times. Startups are taking initiative to expand now more than ever.

October 11, 2015

5 Reasons Why a Soft Launch Makes More Sense For Your Startup

A soft launch doesn’t cost you attention, but instead, lets you gather intelligence to make for an even more effective marketing launch later on.

May 22, 2021

How Freecharge scored big using Knowlarity’s TollFree number during World Cup

Knowlarity’s TollFree number solution helped Freecharge to increase the number of leads by 40% & is a great marketing tool to be used across the verticals.

June 20, 2021

Dealing with Electronics Becomes Easy with IVR Services

Integrated voice response (IVR) is a system where the companies’ calls are attended by a prerecorded voice. IVR services for electronic industry.

June 19, 2019

4 Ways You Can Cut Down the Cost of Your Call Center

As competition in the market is brimming, customers are becoming a fundamental element of every business.

June 11, 2021

An Effective Outreach For Educational Platforms With Cloud Communications

A leading education e-platform is establishing a speedy yet steady change in science education and requires an inbound solution to succeed in its vision.

June 10, 2021

An Arsenal of Strategic Weapons for the Small Business Owner

Here's the access to a few winning strategies by leveraging cloud technology for small business owners to make a difference in the big bad world of business.

June 9, 2021

A step closer to understand the IVR system

IVR system has many benefits for the company. It save time, money and human efforts and give a good quality call time to its clients and customers.

May 02, 2015

Cloud security: Busting the top 5 myths

Organizations don’t need to be fearful of cloud; they just need to understand the technology better.

August 23, 2015

Cloud Communications: The Future of Technology

Cloud communications, a popular technology facility has the potential to streamline business communications, leverage the brand and spark customer engagement.

Sep 15, 2021

Enable Agents to connect faster with your customers via Progressive Dialer

The progressive Dialer is one of the most useful technologies businesses can use to communicate with their customers.

Jun 11, 2016

For all SuperDads ­Knowlarity launches Dial­in number for Father’s Day special

Father's Day is a special occasion to thank your father for his unconditional love and support. A mere gift and card shall not speak your heart out, so why

Dec 22, 2016

Five Ways Knowlarity Cloud Telephony helps in Disaster Recovery

Being prepared for the disaster in businesses ensures that services never get affected or restricted and thus failover issues can be minimised.

Jan 19, 2016

Five Interesting Uses of Toll-Free Numbers

Toll free is playing a critical role in branding, marketing and customer interaction. Today, there are more than 40 million Toll-Free Numbers in use.

June 8, 2021

A Smart Call Solution For MNC’s Transport Woes

This simple, yet brilliant call solution by Knowlarity created a positive experience for the employees of ConnectCall Inc. and their transport desk. Read more

June 7, 2021

A mix of old and new, Turkey is full of opportunities

It’s time for businesses to embrace change, release their apprehensions, and benefit from this excellent environment that Turkey has to offer.

June 6, 2021

A Missed Call is a Missed Catch!

Use the missed call service to call back your customer with detailed product information at zero cost to them.Conduct research polls and surveys before launching new products.

Jun 07, 2015

Find the right monetization model for your app

A simple framework that can aid app developers in deciding the best suited monetization model to their app

Nov 02, 2015

Experience Seamless Integration of Cloud-Based Communications

With most businesses gearing towards cloud technology, choosing the right service will complement your CRM workflow, offering seamless integration.

Aug 19, 2015

Experience a Hassle-Free Booking For Your Stay

Knowlarity's Super Receptionist service provided an easy platform for OYO ROOMS to establish strong communications system & ensure best customer experiences.

June 18, 2021

5 Tips to Boost Profits by Focusing on Customer Retention Strategies

Existing customers can add much more to your company's bottom line with lesser effort. Customer retention is very important!

June 16, 2021

How Voice Search And Assistance Has Changed Search Patterns?

Voice searching is a boon by technology to humankind. You can relieve your fingers and hands and can communicate with a voice assistant verbally.

June 15, 2021

3 Content Marketing Blunders to Avoid

Here are three content marketing blunders you must avoid to produce quality content and ensure a rock-solid content marketing strategy for your business.

June14, 2019

5 Benefits of Cloud-Based VoIP

Voice over IP is an excellent method of having affordable telephonic communications. A cloud-based VoIP offers even more valuable features.

April 2, 2015

Communication is a two-way street, especially with your customers

All this isn’t as complicated as it may sound. The introduction of cloud telephony services has done away with the hassle, and costs related to implementing your own telecom infrastructure.

November 26, 2016

5 Effective tools to fix early stage startup chalenges

Nowadays, the number of professionals wanting to become an entrepreneur has increased significantly. They want to take charge of their financial future and enjoy the &hellip

June 15, 2016

Co-Branding with Startups at Zero Cost Budget

Being a part of Startup world, we all have one ambition which is to innovate a better solution for every problem. We are trying our bit to collaborate & achieve it together.

Co-Branding with Startups at Zero Cost Budget

Being a part of Startup world, we all have one ambition which is to innovate a better solution for every problem. We are trying our bit to collaborate & achieve it together.

March 28, 2015

5 characteristics of a great customer support executive

Give your support executives a great tool that'll make their lives easier and your job more rewarding.

November 13, 2015

Cloud: Your Go-to Strategy to Be More Professional and Productive

Implementing a cloud-based system thus has many benefits, and can surely help your business succeed. With all its advantages, we encourage you to be professional, and stay productive with cloud-based communications!

June 29, 2017cl

4 Unexpected Ways in which Cloud Telephony Saves your Business’ Costs

Cloud Telephony can bring in huge cost savings for your business. Moving to cloud communications can save you money in an unexpected ways

July 31, 2017

4 Great End-of-Quarter Sales Strategies to Reach Your Goals

These last-minute, closing strong strategies are usually also responsible for beginning the next quarter ahead of goals and getting that extra push to begin the sales year.

June 13, 2021

Tips to Boost Your Business Through Social Media

Social media is one of the most promising ways of reaching and engaging your target audience. As a business owner, you must make use of it efficiently.

May 21, 2021

How Cloud-Based Communications Help Your Business?

Businesses always look to stay ahead of the curve by leveraging the technology to the core.

May 21, 2021cl

How cloud telephony is changing the jobs industry

Leading job portals have used Knowlarity’s platform for prescreening prospective employees.

June 12, 2021

Experiment and Research the Design to Create a Better User Experience

Experiment and Research the Design to Create a Better User Experience

May 21, 2021

How Cloud Telephony helped Sumit set up a travel agency with minimal costs

Being a humble resident of Gurgaon, Sumit was no stranger to bad traffic situations and increasing he knew that increasing vehicles on the road would help.

December 9, 2015

Cloud Calling: What’s Your First Choice?

Knowlarity offers a wide range of intelligent and flexible cloud solutions to provide access to voice communications from anywhere across the globe.

November 21, 2016

Click-to-Call Solutions: Why Should You Use It?

Ever gone through the trouble of copying and pasting a number from the web on to your clipboard and dialling it? Read More

June 5, 2021

9 great Chrome extensions to boost your productivity

We've used these Chrome extensions and found them to be rather useful in boosting our productivity.

May 20, 2021

How cloud telephony can make your business trips even better

Cloud telephony could lead to easier and safer access to data you need while on the road.

May 20, 2021

How Amazing Cosmetics seamlessly took on a new product launch without hiring more people!

Amazing Cosmetics is one of the growing e-commerce service providers innovating cosmetics solutions through the online market.

May 19, 2021

How AAP used cloud telephony to create a place in history

Knowlarity was the platform AAP used to make this connect. We provided AAP with the tools to spread the word through a massive phone campaign, reaching out to more than 12 lakh voters in a matter of 2 months.

May 19, 2021

Hosted PBX: A Complete Phone System For Your Business

Hosted PBX, also known as IP PBX, is a complete phone system through which the links are carried over IP data networks.

Feb 13, 2022

Things You Should Know Before Switching to Cloud Telephony

There's a massive demand for the best cloud telephony service.This smart communication technology is taking center stage, and more and more companies are rethinking their business strategies

Sep 13, 2021

How Cloud Telephony Works: The concept, benefits & types of solutions

Cloud telephony has become a popular term these days. This cloud-based solution has created a buzz in the market, and businesses are adopting the technology with great enthusiasm.

Sep 13, 2021

Why Do Indian Entrepreneurs Rely on Virtual Phone Numbers for Excellent Customer Experience?

Indian entrepreneurs are increasingly relying on virtual phone numbers to provide an enhanced customer experience. But what is this technology about?

March 4, 2015

Check out these great email apps for your smartphone

Check out these great email apps for your smartphone

July 28, 2018

Changing the World, One App at a Time

Changing the World, One App at a Time

October 16, 2017

Case Study: How ClickUp is Successfully Growing a SaaS product in a Crowded Space

How ClickUp is focusing on user experience to achieve massive growth in the crowded productivity SaaS space.

November 20, 2017

Call recordings made compulsory by SEBI to avoid unauthorized trading activities

The Securities and Exchange Board of India (SEBI) has recently imposed the compulsion on stock brokers to keep call records of clients who place orders. Read More

June 29, 2017

3 Damaging Channel Sales Mistakes and How to Avoid Them

Channel sales can be a powerful means to grow your revenue - providing you do it right! Make sure you avoid these three channel sales mistakes.

September 10, 2021

Top Five Reasons To Use The WhatsApp Business API

With WhatsApp API software, a business enables the customers to provide an enhanced experience.

September 10, 2021

WhatsApp Business API: Connecting businesses with the world

the best WhatsApp Business API is changing the way how a company communicates, conveys the right messages, and connects with the world.

June 13, 2019

What is WhatsApp Business API? What are the top Benefits of this Most Popular Messaging App?

WhatsApp Business API offers excellent comfort of communication with the customers. Hence, it makes business communication quick, easy, and effortless.

September 10, 2021

IVR Deflection: Switch to WhatsApp for business communication & optimize voice operations

IVR deflection is the practice of re-routing a customer call to an alternative service channel.

September 10, 2021

Advantages Of Video Conferencing: 7 Ways To Look Like A Pro

Video conferencing software has changed the way we work. Earlier, meetings required physical, in-person gatherings.

June 4, 2021

A Healthcare Centre Enriches Patient Experience Using Unified Communications

Narayana Hrudayalaya makes the most of Knowlarity's SuperReceptionist to deliver quick response and round the clock personalized interactions with patients.

June 3, 2021

A flexible call-handling solution for Yoga+

Knowlarity provides a stable and reliable telephony system that is quick to deploy and easy to manage.

Sep 10, 2021

Artificial Intelligence in the cloud telephony and its importance

Cloud telephony is the technology where all mobile, telephone and other voice based communication devices are hosted onto the cloud.

June 2, 2021

A Brief View on the Difference between Inbound & Outbound Call Center

Dive into the differences between Inbound call center and outbound call center, and learn how adopting call center solutions makes your business productive.

June 1, 2021

9 Lessons in Enterprise Sales I Learned while at Google, IBM and HP

I learned a lot about enterprise sales over the course of my career in Outside Sales at IBM, HP, and Google. Here are some of the key takeaways.

Sep 10, 2021

5 Myths about How Cloud Telephony works

Cloud telephony services have rapidly evolved with time. Cloud telephony allows your phone system to work through your Internet.

Feb 14, 2022

An Exhaustive Guide to IVR and its Future in Business Communication

The IVR system is becoming an integral part of organisations that are marching ahead with a progressive approach.

Sep 10, 2021

Know the top 5 Advantages of Cloud Telephony for Business Communication

Cloud Telephony refers to various cloud-based communication software solutions that help businesses to connect better with their customers. It is a virtually hosted system that hosts communication devices and related apps.

June 29, 2017

10 ways to supercharge your sales growth with cloud communications

Want more leads and conversions? Here are 10 ways in which a cloud communications system can supercharge your sales growth.

August 11, 2014

15 Mind-Blowing Facts About Telephones

How much do you really know about that phone? From being an 'improvement in telegraphy' to the sophisticated business tool

May 14, 2021

Artificial Intelligence in the cloud telephony and its importance

Cloud telephony is the technology where all mobile, telephone and other voice based communication devices are hosted onto the cloud.

Feb 16, 2022

A Comprehensive Guide on Cloud Contact Centers With Features and Benefits

Cloud Contact Center is a cloud-based solution, and it has been developed to serve businesses to improve and modernise their call center operations.

May 13, 2021

Manage Your Business Communications Remotely Through Smart Solutions

In response to the current situation, companies are opting to apply alternate solutions to keep their businesses running smoothly.

June 11, 2015

Cloud telephony gives voice to Educators

Educational institutes can enhance customer relationship using Cloud telephony solutions such as hosted IVR, Click to call, missed call and tollfree number

March 7, 2017

Building Cutting Edge Technology with our new CTO Ajay Shrivastava

At Knowlarity, our new mantra is 10x growth. We want to grow faster than we have ever before – not just in terms of expanding; Read More

January 22, 2015

Build your own feature-rich firewall

Small and medium enterprises do not necessarily require high-end expensive firewalls or a sizable IT security team.Feature-rich and powerful tools are there.

March 20, 2015

Boost your sales with a VIP phone number

A VIP number has great recall value, which makes it a great tool for outdoor advertising. A number like 1-800 – RENT is far easier to remember than a conventional phone number say 1-800-756

Sep 9, 2021

How Cloud Telephony has Helped Government Agencies to Fight COVID-19

Cloud Telephony in India has transformed how businesses and even the government operates. During the global pandemic, it has been challenging for government agencies worldwide to deal with this unexpected crisis.

Sep 9, 2021

How can Businesses enhance Customer Service using Virtual Numbers?

This question is doing rounds in the business circle and gaining immense popularity among all types of industries. Irrespective of their scale, organisations are integrating this solution into their systems to improve Customer Experience.

Sep 9,2021

How is Virtual Number beneficial in call management for Business Growth in UAE?

Virtual number is an advanced product of cloud telephony that helps businesses to improve their growth prospects.

June11, 2021

Welcome Our New Head of the Family, Our CEO – Mr. Yatish Mehrotra

Welcome Our New Head of the Family, Our CEO - Mr. Yatish Mehrotra

June 10, 2021

The Story Of AI And How It Is Reshaping The Communication Channels Towards Customers

Most business owners are aware about AI but are unaware of it's benefits. If you are curious about AI and want to learn more, then this article is for you.

June 9,2021

Outbound Calling – The Must for all Industries

Outbound calling is a versatile solution. It can be used with all industries and in all sectors. Keep reading to find out

June 9, 2021

Free Number is The New Free Style

A toll-free number is a virtual number that gives your customer the benefit of calling you, without any charges.

Sep 8, 2021

5 Myths about How Cloud Telephony works

Cloud telephony services have rapidly evolved with time. Cloud telephony allows your phone system to work through your Internet.

Feb 11, 2022

An Exhaustive Guide on Virtual Numbers in 2022

Virtual numbers served as rescues for many businesses' by offering flexibility to customer support teams, who are still working from home.

May 12, 2021

6 Steps To Effectively Communicate With Remote Employees

When your employees are working from different physical locations, the challenge is to bring them together on one platform for effective communication.

May 11, 2021

Reinvent Your Business Operations via Cloud Telephony Solutions

Organizations looking for a transition from traditional workstation to a digitalised workstation can venture into cloud solutions.

May 10, 2021

How To Measure Sales When Agents Are Working Remotely?

Businesses embracing new digital tools & cloud communication into their existing services has revolutionised the functioning of the entire workforce.

Sep 7, 2021

Integrate IVR with call recording feature to Respond to Customer Queries 24X7 in UAE

Businesses can record every call in real-time and listen to them later to improve their services. If you have a UAE business, you should get the IVR technology with the call recording feature.

Sep 7, 2021

How to Make Customer Support More Effective by Leveraging Toll-Free Number Service?

Any business can benefit from toll-free number service providers. Start-ups have different opinions about toll-free numbers, including that it is only for SMEs and established brands.

Feb 15, 2022

A Brief Guide to Let You Know Why Your Business Needs a Toll-Free Number

An Indian Toll-free number should be your top priority if you are running a business in the competitive Indian business landscape.

June 7, 2019

Artificial Intelligence – a Boon to Business Communication

Find out how artificial intelligence will make your business boom and help you get ahead of your competitors before they leave you behind!

May 9, 2021

Tips to Augment Lead Generation Services

Converting visitors into business loyal partners is the ultimate aim of lead generation and to perform the task successfully, there are various components to focus upon.

Sep 1, 2021

How Cloud Telephony Works: The concept, benefits & types of solutions

Cloud telephony is also known as Cloud Communication, is a web-based / application-based solution provided and managed by a third party.

Sep 1, 2021

Points to Keep in Mind Before Choosing Virtual Number for your Business

If you want to get a Virtual Phone Number, you should consider several vital points before selecting a Virtual Number.

Aug 31, 2021

How Toll-Free Numbers Work: Types of Toll-Free Numbers, Business Benefits & Best practices

A Toll-free number is a cloud-based contact number used by businesses to enable their customers to call them free of cost.

june5, 2021

5 Ways you can foster productivity for your support team

When it comes to increasing productivity, here are some effective ways in which you can make your employees happy and keep them motivated

May 8, 2021

Top 10 Cloud Call Center Providers in India

Getting access to a smart cloud call center software in India is the vital key to offer timely transformation of communication. Cloud call center softwares will help you achieve your customer satisfaction goal.

Ensuring Connectivity Through Cloud Technology Communication

Dial Knowlarity toll free number 1800-121-3711 to ensure connectivity through cloud technology communication.

May 5, 2021

How Can You Secure Your Business Data While Working Remotely?

Regardless of the size of the companies, business data is important as it helps to make strategic decisions. Due to which businesses require huge storage and a secured connection in business communication.

May 4, 2021

Enhance Your Customer Experience by Automating your Business Communications

In our latest webinar, our esteemed speakers Yatish Mehrotra CEO of Knowlarity and Prashant Singh of LeadSquared have covered aspects of the importance of automating business communications to enhance the overall customer experience through its journey.

May 4, 2021

Customer Sentiments Goldmine-Speech Analytics to boost customer satisfaction and loyalty

Customer sentiment analysis is a method of measuring the opinions of an individual or a group of people who are the brand audience.

May 3 2021

How can AI-driven speech analytics help in quality & compliance

In contact centers of today, artificial intelligence (AI) technology sits right at the intersection of compliance, quality management, and speech analytics.

Aug 24, 2021

5 Benefits of Toll-Free Numbers for SMEs and SMBs

Toll-free numbers are being used by businesses to enable customers to contact them effortlessly. The technology is fast gaining ground in India, where companies rely on the solution and reap the toll-free number benefits.

Trusted by over 6000+ organizations across 65 countries

Today we are trusted by over 6000+ businesses across 65+ countries and is the leading cloud communication provider in emerging markets serving across multiple industrial verticals. We have a globally recognized name with over 300+ employees offering our clients unprecedented reliability and intelligence by enabling business communication through voice, video, AI and messaging through our smart platform.

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