Knowlarity Solutions Suite

Voice

Enable an advanced voice-based solution that acts as a single customer engagement platform and serves all your needs.

Cloud Contact Center

Cloud Contact Center

Track, monitor and analyze all calls in real-time with unified cloud contact center platform.

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Virtual Number

Virtual Number

With virtual businesses numbers increase the customer engagement rate by handling multiple calls at a time.

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IVR Solution

IVR Solution

Intelligently direct customers to the right menu options via multi-level IVR to save time and ensure faster resolution.

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Number Masking

Number Masking

Ensure a safe connection between entities with click to call widget through phone number masking solution.

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Lead Management

Lead Management

Enhance the sales process and strengthen customer relationships on a single platform while increasing ROI.

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Missed Call

Missed Call

Expand customer reach by incorporating the missed call solution for regions with low internet connectivity.

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Toll Free Number

Toll Free Number

Create a recall value for brands with easy to remember toll free numbers for seamless customer engagement.

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Automated Outbound Calling

Automated Outbound Calling

Maximize your customer reach to broadcast information through automated outbound calls.

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Click to Call

Click to Call

Apply a click to call widget on your website/mobile app to let your customers reach you instantly on a single click.

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Softphone with WebRTC & MPLS

Softphone with WebRTC & MPLS

Increase your communication channel by adding webRTC & MPLS with softphone to connect with customers via internet based calling

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Truecaller

Truecaller

Display your brand identity & call reason to establish trust in your business communication with your customers

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Promotional SMS

Promotional SMS

Attract more customers by notifying them on promotional offers, new product launches via Promotional SMS.

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Transactional SMS

Transactional SMS

Set up a predetermined trigger to send automated messages based on the transactions made by your customers.

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WhatsApp Business API

WhatsApp Business API

The WhatsApp Business API lets enterprises communicate with their customers on WhatsApp to drive engagement for sales, support etc.

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Messaging

Integrate an advanced and cost-effective messaging API to deliver and receive messages reliably.

Video

Integrate a programmable video platform to instantly launch video calls from anywhere anytime.

Video Communication Platform

Video Communication Platform

Integrate a programmable platform that frees you from the hassle of downloading any app and aids in launching instant virtual meetings.

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Text to Speech

Text to Speech

Improve transcription accuracy in understanding customer needs at low operational costs by reducing manual effort.

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Speech Analytics

Speech Analytics

Improve your customer care metrics in real-time or post streaming via transcription of millions of calls across 125 languages.

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ChatBot/VoiceBot

ChatBot/VoiceBot

Offer instant human gratification to your customers by automating the engagement process.

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Artificial Intelligence

Manage & decipher all your customer interactions through AI-enabled solutions to extract actionable insights analytics to act upon it proactively.

Why Knowlarity

Streamline your business communication process with our robust solutions to engage with your customers on their preferred channel by offering a personalized journey

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Multi-channel Platform

One platform for all communication channels

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CRM Integration

Integrates with all leading CRMs

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Secure & Reliable

Enabling enterprise-grade security for businesses

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Scalable

Expand your business at ease on a smart technology platform without any limitations

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Customized

Customized solutions with quick deployment on cloud

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24x7 Support

Always available for 24x7 support to serve businesses better

Trusted by over 6000+ organizations across 65 countries

Today we are trusted by over 6000+ businesses across 65+ countries and is the leading cloud communication provider in emerging markets serving across multiple industrial verticals. We have a globally recognized name with over 300+ employees offering our clients unprecedented reliability and intelligence by enabling business communication through voice, video, AI and messaging through our smart platform.