Automate your Real-Time Customer Interaction
Start receiving continuous, real-time feedback and alerts from your customers, at scale
Automated Calls, Surveys and Feedbacks
Extract surveys and feedback via automated phone calls placed to your customers and collate all vital information gathered from surveys for future improvement of services. Enable automated SMS & call blasts, reminders, follow-ups, etc on your system for ease of access and smooth functioning.
Reduce Cost via Automation
Reduce cost by easily integrating the solution into the existing CRM to automate your workflow and services.
Customized Questions
Our automated call survey system is enriched with precise and customized questions to ensure customer-happiness.
Enhanced Transparency
Get real-time updates on automated calls, surveys and feedback received from your customers on a single digitized platform.
Call Recording and Scheduling
Schedule automated calls that record customer feedback with supreme clarity. Analyze recorded calls for future improvement in your services/products.
Secure and Reliable
To ensure the confidentiality of your sales and leads data, our databases are highly secured and protected.
Hassle-free Process
Knowlarity’s cloud communication solutions are deployed on the cloud and leaves you from the hassle of hardware installment.
Benefits for Automated Calls, Surveys and Feedbacks
Conduct cost-efficient surveys, take faster feedback and gauge customer opinions on a unified engagement platform.
Cloud Solutions for Every Business Needs
Chatbots/Voicebots
Enable voicebots/ chatbots to proactively collect customer feedback, and carry out surveys.
Video Communication platform
Launch video interactions with your customers for quick surveys and feedback to measure customer satisfaction rate.
Speech Analytics
Transcribe all automated outbound calls & extract valuable insights in real-time from received surveys & customer feedback.
Inbound and Outbound Contact Center
Easily collect customer surveys and feedback via outbound calls with call recording and actionable insights.
Virtual Number
Collect customer feedback & surveys via local and international virtual numbers with easy CRM integration.
Tentacle Lead Management
Efficient lead management of calls, feedback and surveys conducted by telecallers with call records and insights analytics reports.
Messaging
Communicate vital information with clients and customers when needed. Reach out to a wider audience with a higher rate of engagement via automated SMS service.
Automated Outbound Call
Share questionnaires survey forms links via automated SMS service with clients & customers.
Number Masking
Hide agent’s contact details while connecting with customers to collect feedback and conducting surveys.
Why Knowlarity
Streamline your business communication process with our robust solutions to engage with your customers on their preferred channel by offering a personalized journey.
Multi-channel Platform
One platform for all communication channels
CRM Integration
Integrates with all leading CRMs
Secure & Reliable
Enabling enterprise-grade security for businesses
Scalable
Expand your business at ease on a smart technology platform without any limitations
Customized
Customized solutions with quick deployment on cloud
24x7 Support
Always available for 24x7 support to serve businesses better
TESTIMONIALS
Archit Srivastava
Vikas Ranjan
Ria Pandit
Trusted by over 6000+ organizations across 65 countries
Today we are trusted by over 6000+ businesses across 65+ countries and is the leading cloud communication provider in emerging markets serving across multiple industrial verticals. We have a globally recognized name with over 300+ employees offering our clients unprecedented reliability and intelligence by enabling business communication through voice, video, AI and messaging through our smart platform.
Sales
Customer Care