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What is a Missed Call Solution?

A missed call solution aids businesses to call back their customers who gave missed calls on their business numbers. The call is processed via auto-dialer, connecting the target audience with either an automated IVR message, a voice bot or a live agent.

Benefits of Missed Call Solution

Enhance leads by a significant percentage to increase campaign effectiveness, irrespective of the size of the organization.

Increase Lead Generation

Increase Lead Generation

Ensure faster quality lead acquisition by receiving prospect details in real-time for engagement.

Expand Market Reach

Expand Market Reach

Broaden brand awareness during promotional periods by launching missed call SMS campaigns.

Missed Call Services for Opt-ins

Missed Call Services for Opt-ins

Seek customer confirmation on specific services, product interests efficiently for opt-ins by avoiding legal hassle for DND numbers.

Launch Outbound Calling Campaigns

Launch Outbound Calling Campaigns

Combine missed call solution with outbound calling solution processed through targeted messages to customer contact numbers.

Enhance Interactivity for Campaigns

Enhance Interactivity for Campaigns

Gather customer feedback, while also calling them back to share product insights and new launch information.

Easy CRM Integration

Easy CRM Integration

Integrate missed call solution with any leading CRM software to automatically incorporate customer data.

Features of Missed Call Solution

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IVR

Answer every customer call with the IVR’s multi-level menu to establish immediate interaction with your customer.

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Automated Messages

Integrate your social media missed call campaigns and send automated messages to the leads.

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Toll-free Missed Call Numbers

Expand your customer base by enabling toll-free miss call numbers to boost your marketing campaigns.

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Real-time Updates

Any calls received on the missed call number gets updated with real-time alerts to never miss a customer call.

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Analytics Dashboard

Track call center performance and caller trends, through end-to-end monitoring, to drive valuable business insights with analytics dashboards.

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Call Automatically Disconnects

The calls automatically gets disconnected after a ring and the agent can call back instantly.

Missed Call Solution Use Cases

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TESTIMONIALS


Archit Srivastava

Archit Srivastava

Vikas Ranjan

Vikas Ranjan

Ria Pandit

Ria Pandit

Trusted by over 6000+ organizations across 65 countries

Today we are trusted by over 6000+ businesses across 65+ countries and is the leading cloud communication provider in emerging markets serving across multiple industrial verticals. We have a globally recognized name with over 300+ employees offering our clients unprecedented reliability and intelligence by enabling business communication through voice, video, AI and messaging through our smart platform.

Frequently Asked Questions

What is the use of missed call solutions?downArrow
Organizations can leverage missed call solutions in the following ways – Running marketing campaigns – Reach a broader audience base and engage with customers at scale, when a customer gives missed calls, it can be notified to the team by activating a missed call alert. Acquiring customer feedback – Customers can leave feedback or request a call back seamlessly. Providing customer information – Brands can acquire customer information instantly with a simple missed call.
What are the salient features of missed call solutions?downArrow
Missed call alerts or Missed call SMS services (an add-on feature) have the following features - The auto disconnect feature ensures quick disconnect of the call thereby saving time for the caller and the business - Advanced call analytics allows the business to procure customer details and the nature of engagement with the business from the calls and SMSs between the customer and the agents. The simplified reporting interface to manage campaigns effectively. Missed call reminders and notifications to track missed calls throughout the campaign's lifespan. - Auto missed call alerts and reminders to track all missed calls effectively. - Enabling simultaneous multiple incoming calls to ensure all calls are captured. - Integrates easily with most CRM and analytics solutions.
Why is cloud telephony becoming popular in India?downArrow
Cloud telephony is one of the smartest ways to connect with clients and customers at scale, without compromising on connectivity quality. Industries across India regularly leverage cloud telephony services to reach new customers, engage existing prospects, and convert leads quickly. Without the need for expensive infrastructure as often associated with traditional telephony systems, the operation is cloud-based in cloud telephony, and the data is stored in the cloud too. Hence, businesses across India can maximize their outreach effectiveness by using cloud telephony services.
How do companies benefit from missed call campaigns?downArrow
Companies can benefit from missed call campaigns in the following ways - Expanded reach for campaigns – Customers find giving missed calls easier, as there is no cost borne by them for engaging with a brand number. Enhance lead conversions – Generate more leads through outreach programs, by leveraging a simple-to-use missed call solution. Extend communication seamlessly – Customers can receive personalized messages, like SMS and automated voice messages as instant greetings after participating in the missed call campaign. Furthermore, missed call alerts enable companies to track all calls coming into the system effortlessly. Through automated alerts and reminders, agents can retrace previous calls to ensure that they have reached out to all prospects in a timely manner. It directly impacts lead conversion rates, while also ensuring long-term customer satisfaction.
How can I track business impact with missed call tracker?downArrow
Missed call tracker shows you the number of calls that you may have missed, through the Super Receptionist panel. Managers can assign or schedule calls based on the information presented in the panel and process business requests.
How can I avail your missed call solution services outside of India?downArrow
Businesses can reach out to us at the dedicated number listed for their region. Whether they are in India, Dubai, Saudi Arabia, or Abu Dhabi, organizations can leverage missed call solutions by contacting us here.
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