GOVERNMENT ASSOCIATIONS

Provide an online medium for enquiries, empower and automate digital communication

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PROBLEM

No online medium for interaction except email, no provision to communicate and share data online except website

Regulatory bodies associated with education are quite rigid about their protocols and rules. However, due to less involvement of technology, a student has no access to their own data over the internet. Everything is offline and data is available in hard copies only. The problem associated with this is that the regulatory bodies don’t have any management system which can help students accordingly. So deployment of a call and SMS management system can help students get their queries solved. Other problems encountered can be:

  • No online medium for enquiries
  • Everything is available in hard copies
  • Digitization

SOLUTION

How Knowlarity’s cloud telephony services help government associations

Text to speech based outbound solutions

With Outbound solutions, government institutions can inform students about important updates, notifications, regulations and deadlines over an automated call announcement, allowing the students to always be on top these things and not missing out on important updates. Coupled with Text to speech, the outbound calling experience can now be personalized with any information that needs to be customized, like the students’ name.

Missed Call Solution

Missed call solutions are integral in helping students register themselves without spending much time in filling out a form. All the student would need to do is give a missed call on the number you provide, and the data gets recorded in a single dashboard.

OUTCOME

Communication between government agencies and students has now become easy as through an outbound SMS all the essential information is now updated and addressed to the students. Confidential reports such results of students and other student information is shared over SMS. With the deployment of services, students can now track their results and other necessary details by giving a missed call.

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