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Talk to Sales:

INDIA 1800-1020-340

INDIA 1800-1020-340
SINGAPORE +65-315-85-434
DUBAI/UAE +971-455-08-331
THAILAND +66-208-03-980
SAUDI ARABIA +966-11-5204444

Number Masking Solutions for Your Business

Connect agents and customers seamlessly without revealing personal contact numbers.

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OR just give a missed call at (+91) 801-000-2222
to activate free trial

What is Number Masking ?

Businesses can use Phone Number Masking Services or call masking to protect the privacy of their customers and agents by preventing the exchange of their personal contact numbers. It safeguards them from further misuse of their personal information by connecting calls using virtual phone numbers.

How Does Phone Number Masking Services Work?

Use Knowlarity’s phone call recording system to enhance your customers’ experience and a number of other benefits

Caller Initiates a Call

Caller clicks on the click to call widget on the app or the website to get connected with a receiver.

Masking Mobile Numbers

Knowlarity receives a request to initiate a call between Receiver and the Caller. Call is innitiated from Knowlarity server to connect the Caller with Receiver.

Connecting Caller and Receiver

Call gets connected between the Caller and the receiver using a virtual number.

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Major Industries Using Number Masking Solutions in India

Use Knowlarity’s phone call recording system to enhance your customers’ experience and a number of other benefits

Food Delivery Portals

A customer can easily interact with a delivery agent without revealing his personal contact information and can get live order updates. Similarly, the agent can get directions from the customer seamlessly by connecting using a virtual number.

Cab Aggregators

A customer can easily connect with the driver without exchanging phone numbers by connecting a call right through the app. This helps the driver to reach the exact location and save time. This also safeguards their information from further misuse.

Online Classifieds

Using number masking services, phone calls are connected between the vendors and customers via virtual numbers. They can easily interact about their requirements without worrying about getting unnecessary messages and calls on their contact numbers.

Start 7 DAYS Free Trial

START FREE TRIAL REQUEST A DEMO

We’ll get in touch with you to activate your 7 Days Free Trial

Benefits of Phone Number Masking Solutions

Safeguard Privacy

Businesses can mask phone numbers of the agents and customers using number masking services and ensure smooth connectivity without revealing personal contact numbers of both.

Call Tracking and Monitoring

All the incoming and outgoing calls between the agent and the customer can be tracked, recorded and heard again for training, development or other purposes.

Data Insights

Get customized dashboards and actionable insights from the call logs from call masking and use it further to monitor agents’ performance and enhancing customer experience.

Or, Talk to Sales:

INDIA 1800-1020-340

INDIA 1800-1020-340
SINGAPORE +65-315-85-434
PHILIPPINES +63-264-06-899
DUBAI/UAE +971-455-08-331
THAILAND +66-208-03-980
SAUDI ARABIA +966-11-5204444

SOME HAPPY VOICES

What our customers say

Since we got Knowlarity’s emergency response solution (ERCC), the hospital has been able to reduce its error rate by 90%

RAJIV GUPTA

DEPUTY MANAGER, MEDICAL OPERATIONS

FORTIS

Happy that Knowlarity have come to such a great use during difficult times, we cloud switch to WFH system for all CS personal and today everyone supporting from home and giving customer all essential services - keep it up and a big thanks.

MRINAL CHAKRABORTY

CIO

DTDC

Frequently Asked Questions

Number Masking Service ensures connectivity between an agent and a customer without revealing their personal information to each other, safeguarding their privacy.

Number Masking Service can be combined with a click-to-call widget, through which a customer can get connected with the agent right from the app or a website. All the calls made by a virtual number, mask mobile number of the agent while connecting with the customer.

When a customer makes a call, the call reaches the Knowlarity server where the personal information is masked. The driver receives the call via a virtual number, hence without revealing the actual phone number of the caller.

Yes, Number Masking Service can be used by different industries like logistics, hospitality, BFSI, education and many more.

Yes, the contact information of both the agent and the customer are masked. Your agent’s personal information is protected as well.

We serve over 65 countries, with a major presence in India and the middle east (Dubai/UAE, Saudi Arabia, Abu Dhabi).

Yes, Just give us a missed call on (+91) 801-000-2222 or request a demo here and our executive would get in touch with you!

Reach out to us and we’ll guide you by getting you the right solution for your app and website. You can sign up for a demo here.

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