Talk to Sales:
 INDIA 1800-419-0333
  •  INDIA 1800-419-0333
  •  SINGAPORE +65-315-85-434
  •  PHILIPPINES +63-264-06-899
  •  DUBAI/UAE +971-455-08-331
  •  THAILAND +66-208-03-980
  •  SAUDI ARABIA +966-11-5204444

Progressive Dialer Software Automate Outbound Calls for Agents

Make your team more productive and utilize the time of your agents optimally

Start ONE MONTH Free Trial

OR give us missed call to (+91) 801-000-2222

automate outbound calling

Enhance Agent Productivity with a Progressive Dialer Software


Progressive dialers make your agents more productive and allow your agents to progressively answer calls for multiple campaigns, at the pace of the campaign.

 

Maximize Business Outcome

With an automated dialer software, you can increase contact rates and increase revenue for your business

 

More Leads and Revenue

Waste less time dialing and spend more time talking to live prospects. Increase sales and revenue gains with a contact dialer.

 

Connect Outbound Calls based on Agent and Lead Connectivity

Avoid busy signals, answering machines, and disconnected numbers for your leads. The call gets connected only if an agent is available to take it.

 

Save Agent TIme and Improve Productivity

With your outbound calling process automated, you can save your agents' time and make them more productive.

Key Features


 

DND Filtering/Scrubbing

With DND Scrubbing, customers on DND will not receive updates from your company, saving you from any compliance troubles.

 

Live Analytics & Dashboard

Live Calls page has been been modified to show Agent Type. Agents On Call data will now show summary for Outbounds Calls also.Blended Agents receive Inbound Calls as well do Outbound Call Center Calling.

 

Upload Phonebook

Upload your phonebook on the panel and feed data beforehand. Automate your whole outbound calling process and save time from feeding phone numbers again and again.

 

Campaign Logs

Campaign logs show the status of running, completed and paused campaigns. Campaign logs can now be filtered using the Campaign Type filter. Outbound calling shows all the outbound call center type campaigns.

 

Agents Summary

With a singular dashboard, you can now change agents' availability status, the type of agent (inbound/outbound), type of call group and agent type.

Easily integrate your dialer with any CRM Solution


super receptionalist integration

Easily integrate your dialer with any CRM Solution


Agents can see caller details for a live call on their CRM. CRM details for the particular customer will be popped up, thereby making the agent aware about the current customer and giving him more context.

See How Our Automated Outbound Dialers Help Businesses


outbound dialer
 

Call Center

Outbound dialers can be used for organizations’ call center process for cold calling and inside sales of a product.

 

Banking Sector

Leads generated for the banking sector are quite high, and productivity of inside sales can be enhanced by using a progressive dialer software.

Frequently Asked Questions


Progressive means ‘happening gradually’ and dialer is something that dials things for you (removes any human efforts). So, a progressive dialer is an automatic system dialing telephone numbers for you, in a list. It usually, automatically keeps dialing a list of numbers fixated in your data. It is best suitable for outbound and call center solutions. A contact dialer increases the productivity of agents and helps use the time of each agent optimally. Use cases include small and mid sized call center process used for cold calling and inside sales of a product.

Some features of the progressive dialer software include:

  • Automatic dialing: The system smartly prompts and dials the call without human intervention, which ensures all calls are answered.
  • DND Scrubbing: The system recognizes when the customer is on DND and saves the company from legal hassles.
  • Agent Summary: The managers can keep a tap of the work done by every agent.
  • Live analytics and dashboard: The dashboard keeps you updated about the performance and provides an insightful overview to quickly decide next steps of action.

Yes, it is a good way to create leads for business. You can increase contact rates and which helps generate revenue. It uploads phonebooks on the "sup_con_panel" beforehand, so it saves the time of your agents. As they are able to attend and answer more callers the credibility increases and so the number of leads also gets created. If any call gets missed, then the number is stored and as soon as an agent gets free, the number is automatically dialed. The agent has to just answer it once the call is connected. This improves agent productivity and mistakes are minimised.

Call Center is that part of the office that deals with transmission of calls. It is categorized into outbound call center and inbound call center, which deal with outgoing and incoming calls respectively. Some of the recent technology trends include:

  • IVR - IVR diverts the calls to the right departments.
  • Predictive Dialler - It plays a major role in saving time by automatically dialing the next number.
  • Outbound Calling – It helps calling number in bulk. It is basically used for advertising and campaigning.

Unfortunately, it is not possible to get a free dialer in the market. However, you can get them at the best dialer rates in the market from us. Give us a call at 1800-419-0333 to know more.

We serve over 65 countries in the APAC region, with a major presence in India and the middle east (Dubai/UAE, Saudi Arabia, Abu Dhabi).

All you need to do is get in touch with us at the dedicated number for your country, and we'll connect you to the right people! Be it India, Dubai, Saudi Arabia or Abu Dhabi, we have dedicated teams to serve you. You can get in touch with us here

Get Started

Cloud communication solutions made smarter


×
Thank You!
We'll call you in a while to activate your One Month Free Trial
×
Enter Your Mobile Number to Activate One Month Free Trial
×
Enter an OTP Sent to change
30
close