Personalize your caller message with dynamic greetings
Customer requires us to make him super comfortable with the his buying decision. This means we need to speak him in his languahe. The multiple-languge option makes the whole IVR switch from one language to another language. When the customer calls, we ask him the choice of the language – “For english press 1, Hindi ke liye 2 dabaye”. As soon as he selects his language of choice, the subsequent communication is in his language of choice.