Customize your IVR extensions for better call efficiency
Programmable extension are the quintessential extensions that make IVR and IVR. When the customer called you, you wanted to give him professional image of a large company – “Press 1 for Sales and Press 2 for Support”. The extension 1 and 2 comes from programmable extension feature of the IVR. You can connect the programmable extensions to list of phone numbers, voicemail or further sub-menu.
Every feature is carefully designed to suit your business need and requirements.