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What is a Progressive Dialer Solution?

Progressive dialers automatically dial contact numbers on agents’ behalf by eliminating the efforts of manual input to reach a large customer database at a faster rate. It is the ideal solution for [outbound call centers](https://www.knowlarity.com/voice/outbound-dialer), that actively work on outreach calling campaigns, and it can also be beneficial for organizations during new product launches. Progressive dialer software increases agents’ productivity by allowing them to focus on nurturing quality leads.

Benefits of Progressive Dialer Solutions

Boost Contact Rates and Revenue

Boost Contact Rates and Revenue

Progressive dialer services aid in increasing contact rates and overall revenue for organizations by automating the manual and intensive tasks of the call center.

Increase Connectivity Percentage

Increase Connectivity Percentage

Boost connectivity ratio by using CLI(Calling Line Identity) calls to expedite the lead conversion process

Auto-dialer connects Calls

Auto-dialer connects Calls

Calls are automatically connected only when agents are available, to optimize agent output. It also connects calls based on lead availability.

Supercharge Agent Productivity

Supercharge Agent Productivity

Progressive dialer software allows agents to focus more on conversion maximization thereby improving ROI and agent performance.

Features of Progressive Dialer Solution

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Automated Outbound Calling

Ensure customer satisfaction by connecting the agents faster via auto dialer services to facilitate quick communication between agents and prospects

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Call Tracking & Recording

Managers/team leads can track calls in real-time to aid agents to wrap up calls fatser and recording features offer conversational insights.

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DND Compliance

DND scrubbing ensures you comply with TRAI’s DND regulations and do not call individuals listed under DND

Progressive Dialer Solution Use Cases

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TESTIMONIALS


Archit Srivastava

Archit Srivastava

Vikas Ranjan

Vikas Ranjan

Ria Pandit

Ria Pandit

Trusted by over 6000+ organizations across 65 countries

Today we are trusted by over 6000+ businesses across 65+ countries and is the leading cloud communication provider in emerging markets serving across multiple industrial verticals. We have a globally recognized name with over 300+ employees offering our clients unprecedented reliability and intelligence by enabling business communication through voice, video, AI and messaging through our smart platform.

Frequently Asked Questions

What is Progressive Dialer?downArrow
Progressive auto-dialers are automatic systems that dial contact numbers on agents' behalf. This eliminates the efforts of manual input by reaching a large customer database at a faster rate. It is the ideal solution for outbound calling campaigns and during product launches. Auto dialing software solutions increase agent productivity, allowing them to focus on nurturing quality leads. Startups, enterprises, and SMBs can leverage progressive dialer services to engage with targeted customers within their industry.
What are the features of Progressive Auto Dialer software?downArrow
The key features of the Progressive Auto Dialer software are as follows – Automated dialing – The progressive outbound dialer solution automatically and dials targeted lists without manual intervention. This enables better productivity among the agents. Agent summary details – Managers can track and measure agent productivity by gaining complete insight into agent performance. Analytics and dashboard – The progressive dialer software dashboard enables managers to have complete access to call effectiveness, agent performance, and customer feedback.
Is an Auto-dialer ideal for generating leads for businesses?downArrow
Progressive auto-dialers are ideal for business leads, primarily because they streamline the outreach approach by automating customer dialing. Brands can upload their target list phonebook and agents can automatically get connected to customers at scale. Missed calls can be reduced, with the solution, and agents only spend time on quality answered calls. Agent productivity is improved, and errors are minimized by opting for auto-dialer solutions.
What are the recent technology trends in call centers?downArrow
Outbound calling via Progressive Dialer services – The solution is quite popular among startups, enterprises, and SMBs, as they can reach out to a large number of audiences at scale for advertising, promotions, and campaigning purposes.
Is Progressive Dialer service provider available in India?downArrow
Knowlarity is one of the Progressive Dialer service providers in India and multiple countries across the world. To know more about the solution, please reach us at: 18001020340.
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