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KNOWLARITY SUPERRECEPTIONIST

Automate Customer Communications & Gather Deep Insightswith AI-enabled Cloud Telephony Solutions

 
KEYWORD
SPOTTING
Advance
Reports
Easy
Integration
Speech
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15000+ customers worldwide, 6 million interactions everyday

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Cloud Telephony Solutions for your business


 

Toll Free Number

Domestic and international toll free numbers – the fastest way to contact your business.

 

 

Virtual Number

Track Marketing ROI of multiple campaigns with Knowlarity’s Virtual Numbers

 

 

Click to Call

Empower prospects to request a call back instantly and increases ROI by 143%

 

 

Outbound Calling

Connect with millions of people through personalized automated calls and SMSs

 

 

Missed Call Service

Build interactive campaigns, get instant customer feedback with India’s best IVR service provider 

 

 

IVR

Delight your callers with intelligent and personalized cloud based IVR services.

 

 

Call Center Services

Use best of both Inbound call center and Outbound call center solutions on cloud

 

 

Cloud Telephony

Scale your business on the cloud. Say goodbye to traditional PBX system

Additional Super Receptionist Features Powering Our Suite of Communication Solutions


 

Artificial Intelligence

  • Artificial intelligence experience to reduce human intervention
  • Proactive and personalized two way engagement between IVR’s and customers made possible.
 

 

Integration

  • Integrate international and homegrown CRM software with artificial intelligence capabilities
  • Plug & play call center services within the CRM. No separate web interface required
 

Customised Cloud Telephony Solutions for every industry


Reach out to your customers, reduce CoD cancellations and operational costs 
  • Outbound SMS with OTPs
  • Missed Call Solution for number verification
  • Personalized outbound calls with interactive IVR to reduce Cash-on-Delivery cancellations
  • Hosted customer care technology for reduced operational costs
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Increase customer engagement, manage dealerships, automate reminders and track interactions 
  • Direct customer queries to a virtual number
  • Bulk virtual numbers for dealerships
  • Automated outbound calls and SMS for appointment reminders, product and service promotions
  • Mobile app syncing with Virtual Number to track field force’s mobile interactions
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Automate reminders, alerts and promotions, connect with customers with a click, and more.
  • Outbound calls and SMS for automatic payment reminders, transaction authentication alerts and promotions
  • Customized Outbound and Virtual Number emergency solution for bank ATM branches
  • Dedicated Virtual Number for HNI customers
  • Click to Call widget on the website for free connectivity to bank agents and instant resolution of queries
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Instant and free calls to agents, automate seasonal promotion and conduct market research 
  • Click to call widget on desktop website, mobile web, email campaigns and social media sets for instant and free calls to agents.
  • Automated outbound calls for seasonal promotions
  • Missed call solution for polling, voting and market research
  • Exclusive virtual numbers for each media to track marketing campaign ROI
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Increase inquiries and click through rate, automate calling, increase ad traction and track calls
  • Click-to-call widget on the website to Increase inquiries and click through rate
  • Automated outbound calling solution to validate a large database for correct information
  • Missed Call Solution to increase an advertisement’s traction and response rate
  • Dedicated virtual number to track calls for your advertisers and charge a premium.
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Increase inquiries and click through rate, automate calling, increase ad traction and track calls
  • Automated outbound calling and SMS for booking confirmation and promotional campaigns
  • Mobile app for field agents (linked with a virtual number) to monitor marketing campaigns
  • Missed call solution to track customer engagement with marketing campaigns
  • Click-to-call widget for desktop and mobile website, and social media channels for hassle-free calling to agents
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Every Solution Packed with Powerful Features


 

Record all scattered communication

Our mobile app for a distributed contact center ensures that all the business conversations happening remotely on your field agents’ personal mobile phone are tracked and recorded so you never miss a business lead.

 

Ensure Data Security

Knowlarity saves your customer data on the most secure platform available presently. Scale as required without having to worry about the maintenance.

 

24×7, 365 days support available

Receive extended support anytime of the day and years for your clients.

 

Real time analytics dashboards

Knowlarity’s cloud telephony easily integrates with any CRM. Draw business insights with a customizable daily and periodic dashboard of call performance, spot trends and improve lead management.

 

Personalized Customer Experience

Enhance customer experience with custom greetings in regional languages. Personalized IVR feature directs a customer to the right menu option basis the caller history,thus reducing the call waiting time.

 

International Presence

Experience unprecedented reach sans infrastructure.Knowlarity’s virtual numbers can be used for international locations and help widen your customer base without setting up any office.

Trusted by over 15000+ organizations more than 65 countries


Or, Talk to Sales for more information

 INDIA

1800-419-0333

 SINGAPORE

+65-315-85-434

 PHILIPPINES

+63-264-06-899

 DUBAI/UAE

+971-455-08-331

 THAILAND

+66-208-03-980

 SAUDI ARABIA

+966-11-5204444

 

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