Even today, many clients would rather call a business phone number than send an email. With toll-free lines, your new and existing clients may effortlessly contact your company without incurring any costs.
But first, let's look at how to get a Toll-Free Number in India and its advantages.
A toll-free number is a virtual phone number associated with several phone numbers. The caller's call is automatically transferred to the agent's line and is free of charge to the caller. Toll-free numbers cannot be used to make outgoing calls.
Advanced features like IVR services, call routing, call monitoring and call analytics are available with cloud-based, toll-free number services. These 1800 numbers are also memorable and generate much revenue.
But how do Toll-Free Numbers differ from virtual phone numbers? A virtual contact number is the phone number stored in the cloud. These numbers are linked to a phone line and are set up to route incoming calls to a list of phone numbers you choose.
A toll-free number, on the other hand, is a virtual phone number with the prefix 1800-XXX-XXXX. Customers can reach you for free by calling toll-free numbers, as the business covers the cost of calling these numbers.
With toll-free cloud telephony, having a toll-free number comes with a slew of advantages for business owners.
Getting a toll-free number offers you great features that will more than compensate for the few cents per minute you spend to accept incoming calls on your toll-free number, whether you're a solopreneur or have a huge team of talented experts.
#Convert More Leads:
Toll-Free Numbers generate higher call volumes, resulting in higher business lead conversion rates.
You will never lose a business lead because the call is routed to your agents. You may also keep track of, record, and react to every incoming business call, allowing you to better monitor customer expectations and convert leads.
#Broadens your exposure:
Premium toll-free numbers may increase your customer care attention without having to invest much in advanced infrastructure. Beyond a local area code, toll-free phone numbers communicate a larger presence. It's also a great idea for businesses looking to reach a larger audience.
#Better customer retention:
Customer retention improves as a result of better services. As a result, providing good service to existing and new callers is critical. According to a study, nearly three out of five customers believe that outstanding customer service is the most important factor in creating and keeping brand loyalty.
A toll-free number makes it easier to provide hassle-free support regardless of location or time, resulting in higher customer satisfaction.
#Strengthens your brand image:
Imagine being able to call a toll-free, 24-hour helpline for immediate assistance, regardless of your location. Isn't it convenient?
You may provide your consumers with the same level of ease by using a toll-free number service. Your customers will feel appreciated and have faith in your company. Not only will this increase client loyalty, but it will also improve your bottom line.
Knowlarity is the largest cloud communication provider in emerging markets, servicing a wide range of industry verticals, and is trusted by over 6000 companies in 65 countries. With over 300 workers worldwide, we provide unmatched reliability and intelligence to our clients by enabling business communication via audio, video, AI, and messaging via our smart platform.
Knowlarity brings a Toll-Free Number protocol that can efficiently boost your services and products with toll-free number campaigns.
Our toll-free number solution features:
Your customers can contact you for free using Knowlarity's 1800 business Toll-Free Number solution. You may also guarantee that agents and customers have a smooth relationship for problem resolution, upcoming promotions, and events.
With Knowlarity, you can build your brand recall value and enhance customer satisfaction by being available to your customers even after business hours. Get user feedback and survey results over Toll-Free Numbers with Knowlarity!Written By: Aakanksha