Hosted PBX: A Complete Phone System For Your Business

May 19, 2021
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Hosted PBX, also known as IP PBX, is a complete phone system through which the links are carried over IP data networks. The Virtual PBX combines the features of a traditional PBX system and plenty of other advanced features.

If you’re looking for a complete solution with advanced features for your business communication, cloud-based technology may be your best option.

Here are the main features you can expect from your Virtual PBX: – Call recording – Call forwarding – Real-time analytics – Click to call – CRM integration – Whitelist/Blacklist option – Call back – Multi-agent access

Opting for a hosted PBX brings your business a range of offerings like virtual call center solutions, outbound calling campaigns, cloud-based communication solutions, etc. Here are 8 reasons why you should adopt cloud communication:

Cost-effective

No, it is not necessary to invest heavily in a Virtual PBX system. Basically, our products replace traditional expensive communication hardware system with affordable and intelligent cloud based communications for SMBs and enterprises. And there are no hidden maintenance costs added to it.

Real-time analytics

Cloud communications brings transparency to your business. With cloud, you can keep a hawk eye on all your business communications through call logs and recordings.

Plug-and-play

Because it’s all on the cloud, you don’t have to worry about hardware and software installations. It’s easy and instant.

Scalability

Your business is growing? So will your communication system. Cloud-based services can scale seamlessly to accommodate peak call volumes, business growth, or the use of resource-intensive features.

Flexibility

You’re taking a day off? Your employee can’t take calls today? Not to worry! You can modify your settings instantly and seamlessly at the click of a button. With browser based control management, configuring your connections is easy. Use the control management application to set configuration for an individual, group of people, or an entire department.

Security

All your data is safely vaulted away in servers.

24/7 availability

No matter where you are or how often you travel! Your business is never going to be affected.

Project a big image company

Your business can appear ‘bigger’ than it actually is with cloud-based offerings like professional/custom greeting, call management, support IVR, etc. After all, first impression is the best impression, right?

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