How Can You Secure Your Business Data While Working Remotely?

May 6, 2021

Regardless of the size of the companies, business data is important as it helps to make strategic decisions. Due to this businesses require huge storage and a secured connection in business communication. The usage and storage of the data have evolved over time and companies are now using CRM and POS systems. Advancement in tech intervention has allowed the companies to move to the cloud to safeguard the company’s as well as the clients’ data. The latest technology has the capability to capture the business data which helps the companies to improve their business operation efficiency based on that recorded data.

However, business data is consumed by salespeople, marketers, webmasters, customer service and HR in various forms. When this situation is added to the remote workspace, the protection of the data comes to a point of concern. Every industrial segment including BFSI, Healthcare, ITes, Education, Government agencies and many more businesses are required to maintain their confidentiality of data. Thus, cracking the code of keeping the business data safe is sometimes difficult when companies are working remotely. Remote working scenarios also come with unique challenges to encounter with. Hence, companies can sustain the situation by identifying the loopholes to fix with suitable solutions.

Loopholes to Consider for Possible Data Breach

  1. Devices: Working equipment like Phones, laptops and desktops are prone to malware attacks when working from outside office space.
  2. Internet Connection: The remote access from their devices with home wifi or a shared wifi connection, increases the risk of business data getting compromised from an unsecured connection.
  3. Preventive Security Controls: The absence of security control to monitor sensitive data may open the doors of losing data in remote work environments.

4 Steps to Secure Your Business Data When Working Remotely

Businesses are switching to smart technologies and solutions to prevent data breaches. One such solution that has witnessed a huge spike is cloud-based solutions. Cloud computing services offer data security by enabling a smooth remote work environment. Every business from large enterprises to small startups is able to take leverage of cloud solutions to their advantage. Knowlarity also offers smart cloud telephony solutions to help companies work securely from any remote location. Take a look at the steps involved while using a cloud-based solution to allow remote working at ease.

Every employee needs to have secured login credentials. Knowlarity’s online dashboard panel ensures secured individual login. The multi-factor authentication credentials can be shared with the employee to sign-in securely.

Hence, companies can create multi-factor authentication to safeguard business information.

Restricted Account Access for Remote Team

The measure of offering limited access to business data to remote workforce ensures no extraction of additional information from their end. Remote employees are at risk of accidentally sharing confidential data within their contacts.

By initiating a delegated access, the remote team can only view or access the documents only related to their work execution. Besides, the server administrator can also create a unique folder for the remote team to upload important documents. Knowlarity’s every smart solution offers restricted account access for every team.

Usage of Personal Wifi Network

By avoiding the usage of a public or shared wifi network, the remote workforce ensures connecting via a secure connection. For remote applications, VPN technology protects traffic when using personal wifi.

Remote employees can use a VPN (Virtual Private Network) to ensure the safety of business data. While using Knowlarity’s solution, businesses can initiate a personal VPN pin to their employees to work securely using their home wifi.

Monitor Remote Team While Tracking Remote Data

Businesses are generally using Data Loss Prevention tools to monitor sensitive information for data privacy. To keep track of all the data, companies are required to keep a check on their data protection policies.

The alternate method that most companies are taking advantage of is by switching to the cloud. While switching to Knowlarity’s cloud telephony solutions, the remote working agents can be easily monitored as the data is available in real-time from any location. This process ensures data privacy and does not require keeping track of data protection policies.

Secure Your Data with Smart Solutions

Cloud telephony solutions simply enable a secure connection between the business and its customers. Discover the power of AI-enabled solutions that covers Virtual Number, Cloud contact center, IVR (Interactive Voice Response) system, Number masking, Super Receptionist, and more. Knowlarity’s server can be integrated with any CRM tool and through API’s, ensuring automated & smooth transition of the business.

  1. A cloud contact center enables a remote team that can be managed from any location via a secure connection.
  2. Usage of a virtual number enables the feature of a number masking solution as well for business communication between the company and the clients’ ensuring data privacy.
  3. Number masking works, when the agent connects with the customer, the contact details and related information, is hidden enabling data privacy from both ends.
  4. IVR system enables automation of voice processes that can be sent to clients through a secured connection and the response is also saved automatically on the cloud storage.

Secure your business data while working remotely by using various protocols & smart solutions. It will enable data privacy for every company from large to small. Companies can also provide essential training to remote employees to work towards safeguarding business information.

Written By:  Admin


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