Talk to Sales:

INDIA 1800-1020-340

INDIA 1800-1020-340
SINGAPORE +65-315-85-434
PHILIPPINES +63-264-06-899
DUBAI/UAE +971-455-08-331
THAILAND +66-208-03-980
SAUDI ARABIA +966-11-5204444

Call Recording Solutions for Your Business

Use Knowlarity’s Phone Call Recording services to capture every incoming and outgoing business call. Never miss out on important leads.

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What is Call Recording?

A phone call recording system enables businesses to record every interaction between their agents and customers. These calls can be further analyzed for understanding customer behaviour, monitoring agent performance and much more. Get Knowlarity’s phone recording service and understand your customer better.

Knowlarity’s Call Recording Solutions in India - Why Your Business Needs it?

Use Knowlarity’s phone call recording system to enhance your customers’ experience and a number of other benefits

Quality Lead Generation

Analyze a customer’s need by going through the conversation again and provide a convenient and suitable solution for their requirements. Ensure a good lead conversion ratio for your business.

Enhancing Customer Experience

Audit the recorded calls to understand your customer better and improve your customer retention rate. Improve a customer’s journey with your business by providing apt assistance whenever required.

Formulating Better Strategies

Monitor all the inbound and outbound calls for understanding what works the best for your customers. Run multiple campaigns by targetting the right audience and strategizing better.

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What Makes Knowlarity One of the Top Call Recording Service Providers in India?

Deep Analytics

Automatic Speech Recognition solutions analyze recorded calls for previously entered keywords and sentiment analysis. Get customized dashboards with insights to enhance your customers’ experience.

Learning and Development

Use the recorded calls on Knowlarity’s phone call recording software and train new and existing agents by going through the conversations again.

Agent Productivity

Monitor your agents’ performance by rehearing the recorded inbound and outbound calls and motivate them to enhance their productivity, thereby helping them get more conversions.

Or, Talk to Sales:

INDIA 1800-1020-340

INDIA 1800-1020-340
SINGAPORE +65-315-85-434
PHILIPPINES +63-264-06-899
DUBAI/UAE +971-455-08-331
THAILAND +66-208-03-980
SAUDI ARABIA +966-11-5204444

SOME HAPPY VOICES

What our customers say

With knowlarity’s Super Receptionist , we have dramatically improved our customer experience because of the real time feedback we now get.

SOUMYADEEP BARMAN

DIRECTOR

FASSO'S

Since we got Knowlarity’s emergency response solution (ERCC), the hospital has been able to reduce its error rate by 90%

RAJIV GUPTA

DEPUTY MANAGER, MEDICAL OPERATIONS

FORTIS

We are very happy with Knowlarity’s ability to deliver on time and suggest solutions to make the best use of their products.

SHRUTI GARG

CHIEF MANAGER – CLIENT ENGAGEMENT

TIMES GROUP

Frequently Asked Questions

A Phone Call Recording System enables businesses to record every interaction between their agents and customers. These calls can be further analyzed for understanding customer behaviour, monitoring agent performance and much more. Get Knowlarity’s Phone Recording Service and understand your customer better.

With the help of call forwarding solutions, a call is sent automatically to the next available agent. This feature ensures that the customer doesn’t have to wait long for getting their issue resolved.

Yes. 100% of business interactions are recorded and can be accessed anytime as per the requirement.

Yes, with the help of a phone recording service you can access the recorded calls for later use such as training and development, dissolving a conflict, running campaigns and much more.

Yes, you can access the recorded calls for a quality check purpose.

We serve over 65 countries, with a major presence in India and the middle east (Dubai/UAE, Saudi Arabia, Abu Dhabi).

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