Call Recording Solutions for Your Business
Use Knowlarity’s Phone Call Recording services to capture every incoming and outgoing business call. Never miss out on important leads.
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What is Call Recording?
A phone call recording system enables businesses to record every interaction between their agents and customers. These calls can be further analyzed for understanding customer behaviour, monitoring agent performance and much more. Get Knowlarity’s phone recording service and understand your customer better.
Knowlarity’s Call Recording Solutions in India - Why Your Business Needs it?
Use Knowlarity’s phone call recording system to enhance your customers’ experience and a number of other benefits
Analyze a customer’s need by going through the conversation again and provide a convenient and suitable solution for their requirements. Ensure a good lead conversion ratio for your business.
Audit the recorded calls to understand your customer better and improve your customer retention rate. Improve a customer’s journey with your business by providing apt assistance whenever required.
Monitor all the inbound and outbound calls for understanding what works the best for your customers. Run multiple campaigns by targetting the right audience and strategizing better.
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What Makes Knowlarity One of the Top Call Recording Service Providers in India?
Automatic Speech Recognition solutions analyze recorded calls for previously entered keywords and sentiment analysis. Get customized dashboards with insights to enhance your customers’ experience.
Use the recorded calls on Knowlarity’s phone call recording software and train new and existing agents by going through the conversations again.
Monitor your agents’ performance by rehearing the recorded inbound and outbound calls and motivate them to enhance their productivity, thereby helping them get more conversions.

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