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May 3 2021

How can AI-driven speech analytics help in quality & compliance

In contact centers of today, artificial intelligence (AI) technology sits right at the intersection of compliance, quality management, and speech analytics.

May 4, 2021

Customer Sentiments Goldmine-Speech Analytics to boost customer satisfaction and loyalty

Customer sentiment analysis is a method of measuring the opinions of an individual or a group of people who are the brand audience.

Trusted by over 6000+ organizations across 65 countries

Today we are trusted by over 6000+ businesses across 65+ countries and is the leading cloud communication provider in emerging markets serving across multiple industrial verticals. We have a globally recognized name with over 300+ employees offering our clients unprecedented reliability and intelligence by enabling business communication through voice, video, AI and messaging through our smart platform.

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