What is Automated Calling Service? Explain the 5 best Automated Calling Services of 2022!

Sep 19, 2022

What is the Automated Calling Service?

Business software solutions called automated call systems offer cloud service capabilities for automating phone calls. They allow businesses to take incoming calls and place outgoing calls without the assistance of contact center workers.

Businesses might employ an automated calling service to broadcast a voice message to grab potential leads and prospects. Even their whole contact list, which includes team members, can receive an event reminder or an emergency message.

Automated Phone Calling systems also assist businesses in delivering pertinent answering machine messages in response to customer assistance calls. It employs software and a modem to automatically enable a computer to dial a list of phone numbers.

An automated calling service makes sense when numerous outbound calls, messages, or emails are required where speed and accuracy are crucial. It is obvious while considering transitioning to an Automated Calling System from conventional phone methods. The time you save may be crucial when an emergency arises, and every second counts.

But which service should you choose? Here are the five best choices to help you make the decision better! The 5 best Automated Calling Services in 2022:

Based on the standard and diversity of features, price, usability, and other factors, here are some of our favorites.

1. Knowlarity

Knowlarity is an advanced speech analytics-capable auto dialer software program. The system utilizes Google Cloud and offers speech recognition, IVR, call center management, call monitoring, telemarketing management, and more.

2. Five9

Since Five9 is a wholly cloud-based service provider, companies are not required to invest in specialized hardware. Users require a headset and a computer with quick Internet access.

Salesforce, Microsoft, Oracle, and Zendesk are just a few of the contact relationship management (CRM) systems that Five9 interfaces with. Developers can use the cloud APIs of Five9 to design unique integrations with other programs.

Automated Calling

3. CallHippo

With the help of the AI-enabled auto dialer software solution CallHippo, you can give your consumers a better experience. The software is simple to use and cloud-based. It has strong call center and telephony capabilities.

CallHippo enables businesses to make more calls by assisting with workflow automation, managing and analyzing team performance, and increasing agent productivity.

4. Exotel

Exotel is Asia's largest cloud communication platform and supports 4000+ enterprises throughout India and the Southeast Asia region through calls and SMS for sales and support personnel. IVR, call tracking, recording, analytics, CRM integration, and other features are included. You won't ever again miss a customer call or SMS with Exotel!

5. Servetel

Servetel is an auto dialer software that answers incoming calls and greets callers. Without a human agent, this clever IVR system can walk clients through the fundamental problem-solving phases. Servetel's cloud communication solutions guarantee reliable and effective communication between your company and its clients.

What makes Knowlarity different?

The Automated Calling System from Knowlarity provides many advantages. It allows our users to rapidly set up a cloud-based communication system that will reach all of their customers. Also, it provides a unique set of features. It includes:

1. Integrated Auto Dialer: Our auto dialer software simplifies your calling process and increases agent productivity. The auto-dialer assists your agents in completing more tasks in less time, whether calling to make sales, collecting feedback, or performing surveys.

2. Outbound IVR: Every time a customer calls you, you can provide a seamless experience. Use our IVR solutions to remind and notify customers about services, products, due dates & more while personalizing, customizing, and sounding professional.

3. SMS Integration: With the help of our calling system, automated text messages and follow-up calls can be combined to better interact with clients.

Reap the Rewards of the Automated Calling System with Knowlarity!

Automated Calling Systems can give your contact center the advantage of offering more individualized service. While leveraging automation for follow-up calls and proactive client interaction, agents are given the freedom to concentrate on the consumer.

Want to learn more about Automated Phone Calling? Get in touch with us! Knowlarity enables users to take advantage of the significant benefits of employing an automated phone calling system. Leverage Knowlarity to get the most out of call automation right away!

Written By:  Manna Khare


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