What is missed call alert service and how do you activate it?

May 21, 2022

Having an official phone number is very important for any business, large or small. It's a way for customers to reach you, and it's a sign of professionalism. But, you can't answer every call! What happens if you miss an important one? Well, that's where missed call alert services come in.

As the name suggests, a missed call alert service is a service that notifies you whenever you miss a call from anyone. This way, you'll never really miss a call again, and you can always follow up with your customers. Knowlarity offers a missed call alert service for businesses of all sizes, so that the next time you miss a call, you'll know about it.

How to activate missed call alert service?

To activate your missed call alert service, you need to sign up for a Knowlarity account and add your business phone number. Once you've done that, you can activate the service by going to your settings and turning on the missed call alert toggle. That's it! Now you'll never miss a call again.

Features of missed call alert service

It is crucial to have a service for your business that can offer you the features of tracking all the missed calls that your business telephone number receives. A good service will allow you to view all the missed calls with the date and time of when they were received. Knowlarity missed call service offers businesses the following features:


With an Interactive Voice Response or IVR system in place, you can engage with your customers even when you are not available to attend their calls. This is done by playing a recorded message for the caller and giving them options to choose from by pressing certain keys on their phone.

- Automated Messages

The automated messages feature helps you to send a message to the caller as soon as the call is disconnected. You can also integrate this feature with your CRM system and your social media call campaign to automatically add the customer's contact details to your database.

- Toll-free Missed Call Numbers

Expand your customer base and improve your marketing efforts by giving callers the ability to use toll-free miss call numbers.

- Real-time Updates

The real-time updates feature allows you to view all the missed calls that your business telephone number receives in real-time. You can also set up alerts so that you are notified immediately when a missed call is received.

- Reporting and Analytics

The reporting and analytics features offered by Knowlarity allow you to track the performance of your missed call campaigns. You can view detailed reports of all the missed calls that your business telephone number receives, as well as the number of calls that were answered, the average call duration, and the average waiting time.

- Call Automatically Disconnects

This feature allows you to disconnect the call after a certain period of time automatically. This is useful if you do not want to charge your customers for their call or if you want to limit the call duration.

Benefits of missed call alert service

- Increase Lead Generation

By receiving prospect information in real-time for engagement, you can increase the speed at which you obtain quality leads.

- Expanded Market Reach

During the promotional time, send missed call SMS campaigns to increase brand recognition.

- Missed Call Services for Opt-ins

Avoid legal hassles for DND numbers by seeking client confirmation on particular services and product preferences for opt-ins.

- Launch Outbound Calling Campaigns

Treating the combination of missed call solution and outbound calling through dynamic messages to customer contact numbers as a whole.

- Enhance Interactivity for Campaigns

With the help of a missed call number alert service, you can enhance interactivity for your marketing and promotional campaigns. This is because it allows customers to engage with your brand without incurring any cost.

- Easy CRM Integration

A missed call solution can be easily integrated with your existing CRM system. This allows you to capture customer information and add it to your database automatically.

- Improved Customer Satisfaction

By offering a missed call service, you can improve customer satisfaction as it provides them with a convenient way to reach you.

- Reduced Telecommunication Costs

By using a missed call service, you can reduce your telecommunication costs as it eliminates the need for you to make outgoing calls.


Knowlarity offers the best and most comprehensive missed call alert service in the market. With its many features and benefits, it is the perfect solution for businesses of all sizes. Additionally, with Knowlarity, you can also get a FREE trial to test out our services without any commitment! Get Missed Call Alert Service from Knowlarity Today.

Written By:  Aakanksha


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