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Aug 24, 2021

5 Benefits of Toll-Free Numbers for SMEs and SMBs

Toll-free numbers are being used by businesses to enable customers to contact them effortlessly. The technology is fast gaining ground in India, where companies rely on the solution and reap the toll-free number benefits.

May 8, 2021

Top 10 Cloud Call Center Providers in India

Getting access to a smart cloud call center software in India is the vital key to offer timely transformation of communication. Cloud call center softwares will help you achieve your customer satisfaction goal.

Aug 31, 2021

How Toll-Free Numbers Work: Types of Toll-Free Numbers, Business Benefits & Best practices

A Toll-free number is a cloud-based contact number used by businesses to enable their customers to call them free of cost.

Sep 1, 2021

Points to Keep in Mind Before Choosing Virtual Number for your Business

If you want to get a Virtual Phone Number, you should consider several vital points before selecting a Virtual Number.

Feb 15, 2022

A Brief Guide to Let You Know Why Your Business Needs a Toll-Free Number

An Indian Toll-free number should be your top priority if you are running a business in the competitive Indian business landscape.

Sep 7, 2021

How to Make Customer Support More Effective by Leveraging Toll-Free Number Service?

Any business can benefit from toll-free number service providers. Start-ups have different opinions about toll-free numbers, including that it is only for SMEs and established brands.

Sep 7, 2021

Integrate IVR with call recording feature to Respond to Customer Queries 24X7 in UAE

Businesses can record every call in real-time and listen to them later to improve their services. If you have a UAE business, you should get the IVR technology with the call recording feature.

Feb 11, 2022

An Exhaustive Guide on Virtual Numbers in 2022

Virtual numbers served as rescues for many businesses' by offering flexibility to customer support teams, who are still working from home.

June 9, 2021

Free Number is The New Free Style

A toll-free number is a virtual number that gives your customer the benefit of calling you, without any charges.

June 9,2021

Outbound Calling – The Must for all Industries

Outbound calling is a versatile solution. It can be used with all industries and in all sectors. Keep reading to find out

Sep 9,2021

How is Virtual Number beneficial in call management for Business Growth in UAE?

Virtual number is an advanced product of cloud telephony that helps businesses to improve their growth prospects.

Sep 9, 2021

How can Businesses enhance Customer Service using Virtual Numbers?

This question is doing rounds in the business circle and gaining immense popularity among all types of industries. Irrespective of their scale, organisations are integrating this solution into their systems to improve Customer Experience.

June 11, 2015

Cloud telephony gives voice to Educators

Educational institutes can enhance customer relationship using Cloud telephony solutions such as hosted IVR, Click to call, missed call and tollfree number

Feb 16, 2022

A Comprehensive Guide on Cloud Contact Centers With Features and Benefits

Cloud Contact Center is a cloud-based solution, and it has been developed to serve businesses to improve and modernise their call center operations.

June 29, 2017

10 ways to supercharge your sales growth with cloud communications

Want more leads and conversions? Here are 10 ways in which a cloud communications system can supercharge your sales growth.

Feb 14, 2022

An Exhaustive Guide to IVR and its Future in Business Communication

The IVR system is becoming an integral part of organisations that are marching ahead with a progressive approach.

Sep 13, 2021

Why Do Indian Entrepreneurs Rely on Virtual Phone Numbers for Excellent Customer Experience?

Indian entrepreneurs are increasingly relying on virtual phone numbers to provide an enhanced customer experience. But what is this technology about?

December 9, 2015

Cloud Calling: What’s Your First Choice?

Knowlarity offers a wide range of intelligent and flexible cloud solutions to provide access to voice communications from anywhere across the globe.

June 16, 2021

How Voice Search And Assistance Has Changed Search Patterns?

Voice searching is a boon by technology to humankind. You can relieve your fingers and hands and can communicate with a voice assistant verbally.

Aug 19, 2015

Experience a Hassle-Free Booking For Your Stay

Knowlarity's Super Receptionist service provided an easy platform for OYO ROOMS to establish strong communications system & ensure best customer experiences.

Nov 02, 2015

Experience Seamless Integration of Cloud-Based Communications

With most businesses gearing towards cloud technology, choosing the right service will complement your CRM workflow, offering seamless integration.

Jun 07, 2015

Find the right monetization model for your app

A simple framework that can aid app developers in deciding the best suited monetization model to their app

Jan 19, 2016

Five Interesting Uses of Toll-Free Numbers

Toll free is playing a critical role in branding, marketing and customer interaction. Today, there are more than 40 million Toll-Free Numbers in use.

Dec 22, 2016

Five Ways Knowlarity Cloud Telephony helps in Disaster Recovery

Being prepared for the disaster in businesses ensures that services never get affected or restricted and thus failover issues can be minimised.

Jun 11, 2016

For all SuperDads ­Knowlarity launches Dial­in number for Father’s Day special

Father's Day is a special occasion to thank your father for his unconditional love and support. A mere gift and card shall not speak your heart out, so why

Sep 15, 2021

Enable Agents to connect faster with your customers via Progressive Dialer

The progressive Dialer is one of the most useful technologies businesses can use to communicate with their customers.

August 23, 2015

Cloud Communications: The Future of Technology

Cloud communications, a popular technology facility has the potential to streamline business communications, leverage the brand and spark customer engagement.

June 19, 2019

4 Ways You Can Cut Down the Cost of Your Call Center

As competition in the market is brimming, customers are becoming a fundamental element of every business.

June 20, 2021

Dealing with Electronics Becomes Easy with IVR Services

Integrated voice response (IVR) is a system where the companies’ calls are attended by a prerecorded voice. IVR services for electronic industry.

May 22, 2021

How Freecharge scored big using Knowlarity’s TollFree number during World Cup

Knowlarity’s TollFree number solution helped Freecharge to increase the number of leads by 40% & is a great marketing tool to be used across the verticals.

June 23, 2019

Home appliance get a Boost through Outbound Calling

Home appliances are must have in the normal life of a modern man. It has been contributing in evolution right from the Stone Age. Outbound Calling helps by

June 24, 2019

Cloud telephony services India – the future

If you're wondering about how far cloud telephony has come, start thinking about how far it will go. Read more to know about cloud telephony services india.

June 25, 2019

Missed Call Solutions – a guide to poll

The secret to a good opinion or campaign poll is a cloud telephony solution that is commonly known as missed call solution.

June 26, 2019

Toll free no – a need for every company

Sometimes you wonder why every company needs a similar solution. Let me tell you why each and every company needs a toll free no!

Jan 09, 2015

Future of Cloud Telephony in India

Cloud telephony works when good old phone lines, sometimes large banks of them, terminate at a data center that uses specialized technology.

Jul 05, 2018

Get A Lead At No Cost With A Missed Call Number

Missed call numbers come with a lot of benefits for companies. Understand the importance and impact of a missed call number for lead generation at no cost.

March 14, 2022

Get a world-class customer support solution with Knowlarity’s new Call Centre

The cloud telephony experts at Knowlarity now have a new solution, which lets even fledgling startups and SMEs establish inbound call centres. Read more

May 15, 2015

Give your e-commerce business the cloud telephony advantage

Remember, the huge advantage of availing cloud telephony services for e-commerce is that your provider can scale up to meet your growing business needs.

Apr 03, 2015

Going global? Here’s your cheat sheet

Flexibility to cope with the local customer preferences, governance mechanisms, cultural sensitivity and workforce ambitions will be critical to success.

Jul 20, 2015

Grab Best Deals With a Miss Call

Online Classified, Missed Call, Virtual Number, E-Commerce, Cloud Communication

June 28, 2019

The best missed call service provider to ever exist

Learn why Knowlarity ranks number one in the 'best missed call service provider' list and how it maintains itself to be at the top!

Apr 02, 2015

Great customer experience makes Dr Lal Path Labs a leader

Knowlarity provides speedy, easy to use and personalized customer experience by inbound and outbound calling solutions to the company. Read more

June 13, 2021

And now it’s ZipDial and Twitter! What’s the secret?

And now it’s ZipDial and Twitter! What’s the secret?

May 25, 2021

How Knowlarity made call-handling easy for Easy Taxi in Singapore

How Knowlarity made call-handling easy for Easy Taxi

Oct 31, 2017

Death of Dumb Contact Center

It was not supposed to be like this. The customer service was supposed to solve our problems when we called them. It was not supposed to make us hate the experience and the product. What went wrong?

June 29, 2019

Be Super Efficient by Using Knowlarity’s Outbound Auto-Dialers

Knowlarity’s super dialers are powered for extreme performance in new age outbound call centers.

Sep 20, 2021

Use Click to Call solution to increase customer engagement & responses

Customer engagement is an absolute necessity to drive business growth and revenue. Today, businesses integrate the latest solutions and tools such as the Click to Call to increase customer engagement and responses.

Sep 20, 2021

How to improve the customer conversion rate with an Outbound contact center?

The Outbound contact center is one such solution that is helping organisations all over the UAE to promote their business.

Sep 20, 2021

he click-to-Call solution allows your customers to reach you with an instant click

The Click to call is an advanced technology that enables prospective customers to effortlessly get in touch with a business.

Sep 20, 2021

Toll-free Number Vs. Local Number - Which is the best for my business?

The Toll-free Number vs. local number debate is gaining prominence as the former technology has proved disruptive in the business landscape.

Sep 16, 2021

How can a business enhance CX with IVR Number?

The IVR number refers to Interactive Voice Response, and it is a cloud telephony technology that is helping a large number of businesses to streamline their business communication.

Sep 17, 2021

All you Need to Know About the Number Masking Solution

Number masking has become a massive necessity as organisations are prioritising data privacy while meeting customer expectations.

Sep 18, 2021

The Complete Guide to the Virtual Mobile Number CLI

The Virtual Mobile Number CLI refers to the cloud-based virtual number -Calling Line Identity. Businesses can make outbound calls to customers that display the ten-digit number.

Sep 19, 2021

All You Need to Know About the Softphone Solution

Move beyond the traditional phone system and mobile phones, get acquainted with Softphone. It is a computer software application with which a business can make, receive and manage calls

Oct 18, 2021

How are Virtual numbers transforming customer service for large enterprises?

A virtual number is a phone number without a direct connection to a telephone line. Through a virtual number, you can route calls to any member of your team who can take calls on the devices you choose.

Oct 18, 2021

How does Cloud call center solution boost business productivity?

Cloud-based contact centers have become the key to improving customer experiences, satisfaction, and retention in the age of digital channels.

Oct 18, 2021

How can you optimize your marketing campaigns using missed call service?

The simplicity of missed call solutions makes them a favorite among customers and businesses alike.

Oct 19, 2021

What Benefits A Startup Can Reap With Virtual Phone Numbers?

Business today knows no worldwide or virtual limits.

Oct 19, 2021

Importance of Softphone in increasing customer interaction

A softphone is faster, less expensive, and easier to set up than an analogue extension.

Oct 19, 2021

How to do cost-effective marketing using automated outbound calling

Outbound calling services relay pre-recorded voice messages to customers using automated calling services.

Oct 21, 2021

How can you increase Leads and improve Lead quality using the virtual number?

As the name suggests, the virtual number is a contact number in the cloud, and it is not assigned to a particular phone number or mobile number.

Oct 21, 2021

Enhance workforce productivity using cloud call center software

The cloud telephony provider Knowlarity offers cloud call center software that offers employees and managers simple widgets and dashboard displays, aligning enterprise and agent goals.

Oct 22, 2021

Enhance your customers calling experience using contact center software solution

Discover how Knowlarity’s cloud communication solutions can relieve your business representative team of some of their grievance redressal responsibilities and mundane tasks, empowering them to focus on strategic tasks and revenue generation.

Oct 22, 2021

Applications of Missed call service in the media industry

Media houses rely heavily on subscribers to succeed, this is where the missed call service providers can help.

Oct 22, 2021

Benefits of Softphone with WebRTC & MPLS

Softphone for business is a revolutionizing solution that has enabled companies to function way beyond the boundaries of physical limitations, even during the challenging times of the pandemic.

October 19, 2021

Why Business Needs An 1800 Toll-Free Number In India And How To Get One?

the demand for a toll-free number service provider in India is enhancing each passing day. Toll-free numbers can be apprehended as the type of telephone numbers that comprise distinct three-digit codes.

October 20, 2021

What Are The Essentials and Benefits Of IVR Systems in Customer Service?

IVR services can drastically impact efficiency by a positive expansion. IVR framework turned into an indistinguishable piece of different parts of customer service as well as the company in general.

22 October

Why an Interactive Voice Response (IVR) is important to Your Business

An IVR system is simply called Interactive Voice Response. It is programmed to offer callers a relevant, personalized and pleasant customer experience

Nov 15, 2021

Get Customer Feedback Using Missed Call Solution

Learn the benefits of a missed call solution and how businesses can deploy it to collect important feedback from their customers, complete with use cases.

Nov 16, 2021

Drive More Conversion Using Virtual Number Solution

A virtual number is an intelligent business solution with powerful features available at a very economical price

Oct 18, 2021

Benefits of Using Cloud Telephony in India for Business Organisations

This article will list the benefits of using the cloud telephony software of Knowlarity, which is a renowned cloud telephony provider with extensive features and services.

Nov 18, 2021

Optimize customers calling experience using cloud contact center software

Cloud contact center software can optimize customer experience satisfactorily. They can assist their queries the businesses are considering it as the best option.

Oct 19, 2021

Analyze Agent Performance Using Cloud Contact Center Software

A cloud contact center is a one-stop contact point for an organization hosted on an Internet server.

Nov 20, 2021

Nurture Quality Leads using Virtual Phone Number

Lowering the chance of missed calls while nurturing and increasing quality leads through virtual phone number solutions is what businesses are leveraging.

Nov 22, 2021

Ways to Ensure Privacy Using Outbound Calling Solution

Outbound calling solutions are helping businesses grow rapidly by expanding the customer base. How can outbound calling solutions enhance customer satisfaction by using security practices? Learn all about it here.

Nov 24, 2021

Broaden brand awareness using missed call service

This article covers all you should have some familiarity with regarding how to run a missed call promoting effort to draw in more leads and develop your business shrewdly while enhancing brand awareness

Nov 22, 2021

How to boost customer satisfaction using toll free numbers

Give your business a professional image, better marketing reach, faster delivery and higher credibility by using toll free numbers.

Nov 24, 2021

Expand your customer service reach through premium toll free numbers

To keep customers’ loyalty in the long run, your brand should be accessible easily. Click here to know how premium toll free numbers expand the reach of customer service.

Nov 25, 2021

Toll-Free Numbers: Powerful Tool To Track Marketing Campaigns

oll-free service providers in India offer impeccable solutions to organizations to analyze the results of their marketing strategy.

Dec 21, 2021

How does a Click-to-Call works and its benefits?

Click-to-call is a type of digital communication where the user clicks on a button or a link for immediate connection to another user.

Dec 22, 2021

How small businesses can leverage toll-free numbers for growth:

Toll-free number solutions are assisting your start-ups and small business as friendly and reputed organisations to the customers.

Dec 22, 2021

Why is virtual number essential for every business?

If you are looking to get the virtual number solution for your business, you can contact Knowlarity, the leading cloud communication service provider. They offer virtual numbers to track and analyse the communication workflows of your organisations.

Dec 22, 2021

The 2022 guide to virtual numbers

Using the virtual number solution in your business, you can receive actionable data insights on call performance.

Dec 24, 2021

How To Amplify Your Conversion Rates With Click To Call Solutions

Click-to-call is the easiest way to connect to a business in real-time instantly. Communication is made easier with this service.

Dec 24, 2021

How B2C Industries Can Improve Call Automation

Call automation is the technique of a telephony system that allows businesses to interact with customers along with features like speech analysis, call recording, live call monitoring, AI-based services, etc.

Dec 25, 2021

7 benefits of softphones

A softphone is a free, device-independent program that acts as a digital phone interface, permitting customers to make and receive calls.

Dec 25, 2021

How the WhatsApp Business API is helping brands speak up

Do you want to scale up your business faster with reliable communication? Then WhatsApp Business API might be the best solution for you. Read on to find out why.

Jan 10, 2022

7 Ways In Which A Virtual Number Can Boost A Start-Up's Growth

virtual numbers can help start-ups in growth significantly. Many organisations worldwide use virtual numbers to improve their business functionality and customer service delivery practices.

Jan 12, 2022

The Ultimate Guide to IVR, its benefits, and working

IVR is an automated phone system that responds to incoming calls, collects information from callers, and transfers them to the right department or gives a self-service option.

Jan 14, 2022

The Ultimate guide to Number Masking covering its Features, Uses and Benefits

Number Masking refers to a system that hides the business' and consumer's actual contact information. Instead, both parties see a temporary number. This protects personal data and allows for privacy.

Jan 15, 2022

How to Get Your CX High with a Virtual Number

We are also one of the leading virtual number providers in India. We help our clients realize the full potential of business communication

Jan 16, 2022

5 Reasons To Get A Cloud Contact Center For Your Start-Up Business

A cloud contact center can help automate business processes like customer query management, helpdesk services, appointments, etc.

Jan 20, 2022

An Exhaustive Guide on Click-to-Call Solution- with Features and Benefits

Click-to-call is the easiest way to connect to a business in real-time instantly. Communication is made easier with this service.

Jan 20, 2022

Uncover Missed Call Solution with its Features and Benefits

Missed call solution is an instant, cost-effective method to generate leads and collect valuable customer information.Each missed call comes with a new scope of opportunity.

Feb 13, 2022

How to Leverage IVR for Increase in Sales and ROI

IVR is a software system that lets companies take control of incoming calls. The purpose of IVR is to provide automatic voice recognition services for customers.

Feb 16, 2022

The Latest Trends in IVR for SMBs

IVR Solution ensures that your customers are not left waiting in the queue and also provides them with satisfactory answers through the pre-set menu.

Feb 17, 2022

Top 5 features that make IVR Solution a must-have in 2022

IVR Solution helps the businesses automate their customer interactions by using human-like voice for connecting with the customers instantly as they call.

Feb 18, 2022

Enhance your customer engagement with Toll-Free Numbers in 2022

Toll free numbers are those which start from 1800- and 1860- digits, are much easier to remember for the customers and not chargeable on the customers' end.

Feb 19, 2022

An exhaustive guide to Toll-Free numbers with features and benefits

Toll free number is a telephone number starting with 1800- or 1860- which is not chargeable to the customers when they call on it. It is much easier to remember and also creates a trustworthy brand image for the business

Feb 20, 2022

An exhaustive guide to using Missed Call Solution with features and Benefits

Missed Call Solution can help a business grow much faster by amplifying the customer engagement. It is user-friendly and easily scalable as per the business need.

Mar 4, 2022

The Ultimate Guide to Learn about Automated Outbound Call Center Services

Outbound call center software has become so common that it is used in various sectors from healthcare to financial services, retail, and e-commerce industries.

March 15, 2022

Understanding Softphone Software and its uses for businesses in 2022

A softphone, a software-based phone, allows its users to place calls over an internet connection. It eliminates the need of designated physical hardware, as you can easily install it on desktops and mobile devices.

March 24, 2022

Top 20 Trending Inbound and Outbound Call Center Scripts for Businesses

Call outbound dialers who use scripts may dramatically boost call productivity. This efficiency boost may have huge financial benefits.

March 25, 2022

How does IVR powered campaign offer better ROI for Education Industry from Lead Generation to Engagement

IVR is an automated phone technology where incoming callers can access information using a voice response system without speaking to an agent.

March 25, 2022

Which Auto Dialer is Best for Your Business

This article will discuss the different types of dialers used by telemarketers along with their benefits and the type of auto-dialer software best for your business

March 26, 2022

What Is the Difference between a Cloud Contact Center and an On-Premise Solution?

Cloud contact centers or cloud call centers are cloud-driven calling services that help the organization handle incoming and outgoing customer calls. Cloud-based call centers are flexible and scalable.

March 26, 2022

Auto Dialer Software India: An Introduction to Different Types of Dialers

Auto dialing software is one of the best tools to grow your business. It allows you to automate your calling campaigns and generate leads for your business. This article briefly introduces the different types of auto dialer software used in India.

March 26, 2022

Get More Leads Through Missed Call Service

Missed call solutions help businesses to call back those customers who give missed calls to their receivers.

March 28, 2022

How can businesses in India Benefit from Toll Free Numbers?

The Indian toll-free number becomes incredibly significant in this situation. Toll-free calling and toll-free numbers are now common concepts in India. The majority of businesses and customers find them relatively straightforward to use.

Mar 29, 2022

Virtual Phone Number for Your Business

Virtual numbers are like the original numbers and not assigned to any particular device so that they can be accessed through any device and location.

Mar 30, 2022

Top 6 Reasons Why Businesses Prefer Missed Call Solutions

Missed call solution seamlessly integrates with existing communication systems like SMS, IVR, or email at no additional cost. Often, an SMS is sent out to acknowledge the inquiry.

Apr 1, 2022

Best Toll-Free Number (1800) Service Providers in India

A toll-free number is a virtual phone number associated with several phone numbers. The caller's call is automatically transferred to the agent's line and is free of charge to the caller. Toll-free numbers cannot be used to make outgoing calls.

Apr 4, 2022

How to Choose the Best Auto Dialer Software in India

Get the most reliable and trusted auto dialer software services for your cloud telephony solution requirement.

Apr 11, 2022

What Is Meant By Virtual Number And How Can I Get Virtual Number In India?

Virtual number is a cloud-based phone number used by businesses to receive and make calls with any device over the internet. Though the functioning of the virtual numbers is similar to traditional phone numbers

Apr 14, 2022

What are the Benefits of A Virtual Number and How Much Does A Virtual Number Cost?

The benefits of virtual numbers and their cost-effective prices will blow your mind. Find out more here. We also talk about the benefits of Knowlarity’s virtual number offerings and the different pricing plans available according to businesses’ needs.

Apr 14, 2022

What is an IVR Application and How does a call move through the IVR System?

The benefits of virtual numbers and their cost-effective prices will blow your mind. Find out more here. We also talk about the benefits of Knowlarity’s virtual number offerings and the different pricing plans available according to businesses’ needs.

Apr 14, 2022

Why Is IVR Important And Top 5 Benefits Of An IVR?

IVR systems are cloud telephony services that can give customers access to account balances, account details, and other types of information that they might need. IVR systems can also transfer calls

Apr 15, 2022

What Is A Toll-Free Number, And How To Get Toll-Free Numbers In India

Toll-free numbers help increase lead conversion rates of any business by promoting their product when customers call them for inquiries. Many companies do not function beyond office hours.

Apr 18, 2022

What Do You Mean By The Cloud Solution For Call Center And How Does Cloud Contact Center Work

Cloud Contact Center agents address customer complaints and reply using advanced tools. These solutions, in particular, deliver officially branded touch points safely via social media APIs.

Apr 18, 2022

How To Buy Toll Free Number Online and Why Do I Need It for My Business?

Want to grow your business by generating more leads and increasing customer satisfaction? Start by opting for a Toll Free Number Solution to increase brand awareness

Apr 19, 2022

What is an auto dialer system, and How do I set up an auto dialer?

Learn about how to set up an automatic dialer and how it can bring a profitable business, Get a free trial of auto dialer solutions from Knowlarity!

Apr 19, 2022

How to Choose the Best Auto Dialer Software in India

Get the most reliable and trusted auto dialer software services for your cloud telephony solution requirement. Know what benefits and features the best auto dialer software in India can offer you.

Apr 20, 2022

What is phone number masking, and how to mask a phone number?

Learn more about what phone number masking is, why it is important, and how you can mask customer phone numbers using Knowlarity’s simple tools.

Apr 22, 2022

What is missed call number solution and How do you get missed call number ?

Missed call solutions were first implemented to save money on expensive phone bills. Its use has now grown to signal simple life updates such as arriving home safely, having a good date, or receiving goods.

Apr 22, 2022

What are missed call services and How do they work?

Missed call service is extremely beneficial to businesses and organizations in various industries, including healthcare, e-commerce, food delivery, politics, and many more

Apr 28, 2022

Why is number masking important & is it illegal to mask a phone number?

Discover more about the importance of phone number masking and if it is illegal to mask a phone number using Knowlarity’s cloud telephony-based solutions

May 4, 2022

Progressive Dialer vs. Predictive Dialer

An auto dialer is an extensively used software for automatically dialing calls and speeding up the client customer support process.

May 6, 2022

What is the Difference Between VoIP and Cloud Telephony?

VoIP stands for voice over internet protocol. Business VoIP is a modern-day business phone service that sends audio, video, and data over the internet rather than through a traditional PSTN landline.

May 7, 2022

What is IVR? Examples and benefits of IVR service

Enhance your customer satisfaction with IVR service and help yourself save money with this cost-effective alternative.

8 May, 2022

IVR Menu and its Key Features

IVR services is a technology that allows businesses to automate customer experience in outbound and inbound calls by using pre-recorded voice messages and Text to Speech technology.

May 9, 2022

What Is A Virtual Phone Number And How Does It Work?

A virtual phone number is nothing but a new way of generating phone numbers where you can choose your own number and change it as you wish. It sounds like the next big thing that the telecommunication industry has experienced so far.

May 9, 2022

What Is a Toll-Free Number? How Do I Call on a Toll-Free Number

Toll-free numbers are telephone numbers with distinct three-digit codes, mostly belonging to businesses or customer service.

May 10, 2022

What is the best software for call center and How can a call center improve?

People frequently complain about how unpleasant dealing with a call center is. It is unsurprising: customer expectations have skyrocketed since the digital age began, and your call center needs to accomplish the client goals in the long run.

May 10, 2022

Virtual Number Advantages And How Can I Get A Free Virtual Number

Virtual phone numbers are a new approach to selling a product or service using the internet. By using this marketing strategy, you can get your brand name and or business out there to a wider audience.

May 12, 2022

Auto Dialer: Know All About Knowlarity's Progressive and Predictive Dialers, Cost & Legality

A cloud-based auto dialer system is an outbound dialer software that automatically dials a set of contacts.

May 14, 2022

Missed Call Solution Benefits And How To Get Missed Call Solution For Your Business?

The missed call solution is a makeshift change in the experience of your online customers.

May 16, 2022

What is Click to Call, and How Do I Activate it?

Click-to-call functionality can be integrated with advanced IVR technology (interactive voice response) to communicate with the customer in the local language based on the customer's geographical location.

May 18, 2022

Learn Everything About Click to Call Solutions and their Benefits and Features

The click to call solution enables customers to communicate with your business at the click of a button.When customers can directly connect with a representative from the brand, it leads to higher trust and a positive impact on customers’ minds.

May 18, 2022

What Is Number Masking And How Can I Mask My Mobile Number?

What is number masking? Get number masking services for your business to mask the mobile numbers of your clients and team to maintain security.

May 21, 2022

What is missed call alert service and how do you activate it?

Knowlarity offers the best and most comprehensive missed call alert service in the market. With its many features and benefits, it is the perfect solution for businesses of all sizes.

May 22, 2022

What Is Outbound Auto Dialer and How Does Dialer Work?

An outbound auto dialer is a piece of hardware that lets you make many phone calls at once by automatically dialing numbers for you. This system saves time and helps reduce costs.

Jun 1, 2022

What is the meaning of Toll Free and How can I get a Toll Free Number

Toll-free number solutions have become indispensable in the present era of cut-throat competition. Organizations can stay connected with their esteemed customers and communicate effectively with the help of toll-free numbers.

Jun 2, 2022

What is the best software for call center and How can a call center improve

Call Center Software is a piece of software that allows you to manage communications with customers across numerous channels and sources.

June 3, 2022

What Is Call Masking and How Does a Call Masking Solution Work?

A call masking solution is crucial for securing your customers’ sensitive data from any sort of thefts and cyber dangers. Read on to know more about them!

Jun 4, 2022

The Complete Guide To Phone Number Masking

Masking of numbers is an advanced-level data protection technique that makes sure to safeguard the privacy of the customer’s contact number.

June 5, 2022

What are the main benefits of cloud contact center and how does cloud based contact center work

Contact centers recognize the cloud's potential with more technological adaptation. Find out here the things you need to know!

Jun 7, 2022

Is Virtual Number Free? How Do I Set Up a Virtual Phone Number?

A virtual number, also known as direct inward dialling (DID), allows you to route calls to your business wherever you are.

Jun 8, 2022

What Is An IVR? Use Of IVR In A Call Center, and How Does It Work?

In short, known as IVR, Interactive Voice Response interacts with customers using a pre-recorded message with touch-tone technology, spoken word responses, or both.

Jun 9, 2022

Is There an Automatic Dialer App? How to Get an Autodialer for Your Business?

An auto-dialer app is a software programme that can be used to automatically call people.

June 10, 2022

What is a softphone and how does it work

The softphone system is accessible on any device - not just traditional landline desk phones - since the calls are made over the internet and not throu1gh the traditional PSTN network.

Jun 13, 2022

What are Toll Free Number Services in India? How can I Find a Toll Free Number?

Toll-free numbers, also known as freephone numbers, are helpful if you want your callers to reach you without paying long-distance charges

Jun 14, 2022

What is IVR Solution? What Are the Types of IVR?

Interested in buying IVR solutions? Let’s get a crisp idea about its benefits & types.

Jun 15, 2022

What Is An Auto Dialer? What Is The Cost Of Auto Dialer Software In India?

An auto dialer software does exactly what its name suggests– it is software or hardware that allows you to make outbound calls in bulk or to multiple phone numbers simultaneously via an IVR system or recorded voice.

June 16, 2022

What Is a Call Center Solution and How Do Call Centers Solve Problems?

Get the benefit of software for call centers to improve productivity and customer satisfaction. Call center solutions help to meet your business goals.

Jun 17, 2022

How to Improve Call center Process with Cloud center System?

A call center system is an integral aspect of any business and should be given the attention it deserves. Companies can substantially increase customer satisfaction and reduce customer service response time by improving the call center process.

Jun 20, 2022

What Is DID Number The Complete Guide: What, Why, And How

A DID number allows you to route incoming calls directly to your business landline or cell phone, even if the call originates from outside your local area code.

Jun 21, 2022

How Call Recording Software Works And How Do You Manage Call Recording In Software

Call recording can also cause legal issues, so users must be careful about how they record calls. The guide will teach you how the call recording software works.

June 22, 2022

What is VoIP, and How Does it Work?

The VoIP technology is a panacea to all the pain points related to voice support. This blog will explain what it is, how it works, and which benefits make it the first choice for businesses.

June 23, 2022

Missed Call Service For More Customers

Ever wonders how missed call solutions are helping businesses get huge volumes of customers? Let’s dig into the answer.

June 24, 2022

8 Major Benefits of Using Automatic Call Distribution

Handling customer calls has always been arduous, but you can overcome this with the help of an automatic call distribution system. Click here to know its benefits.

June 24, 2022

Ways Click-to-Call Solution Will Benefit Your Business

Click-to-call has disrupted the customer service landscape, which provides immense benefits to businesses and consumers. Many businesses are making the shift towards a click-to-call solution.

June 25, 2022

Important Features of an Automated Calling System

Do you want to use an automated calling system, but are not sure about your decision? Click here to learn about the system’s important features and make the best call for your business.

June 25, 2022

What is a call management system and How do you manage calls?

Customer experience and call management are directly proportional to each other. Click here to know what a call management system is and what you should do to handle customer calls.

June 29, 2022

How to choose the best auto dialer software in India

Not sure which auto-dialer solution is best for you? Pick the best auto dialer system for your company with Knowlarity!

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