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Aug 24, 2021

5 Benefits of Toll-Free Numbers for SMEs and SMBs

Toll-free numbers are being used by businesses to enable customers to contact them effortlessly. The technology is fast gaining ground in India, where companies rely on the solution and reap the toll-free number benefits.

May 8, 2021

Top 10 Cloud Call Center Providers in India

Getting access to a smart cloud call center software in India is the vital key to offer timely transformation of communication. Cloud call center softwares will help you achieve your customer satisfaction goal.

Aug 31, 2021

How Toll-Free Numbers Work: Types of Toll-Free Numbers, Business Benefits & Best practices

A Toll-free number is a cloud-based contact number used by businesses to enable their customers to call them free of cost.

Sep 1, 2021

Points to Keep in Mind Before Choosing Virtual Number for your Business

If you want to get a Virtual Phone Number, you should consider several vital points before selecting a Virtual Number.

Feb 15, 2022

A Brief Guide to Let You Know Why Your Business Needs a Toll-Free Number

An Indian Toll-free number should be your top priority if you are running a business in the competitive Indian business landscape.

Sep 7, 2021

How to Make Customer Support More Effective by Leveraging Toll-Free Number Service?

Any business can benefit from toll-free number service providers. Start-ups have different opinions about toll-free numbers, including that it is only for SMEs and established brands.

Sep 7, 2021

Integrate IVR with call recording feature to Respond to Customer Queries 24X7 in UAE

Businesses can record every call in real-time and listen to them later to improve their services. If you have a UAE business, you should get the IVR technology with the call recording feature.

Feb 11, 2022

An Exhaustive Guide on Virtual Numbers in 2022

Virtual numbers served as rescues for many businesses' by offering flexibility to customer support teams, who are still working from home.

June 9, 2021

Free Number is The New Free Style

A toll-free number is a virtual number that gives your customer the benefit of calling you, without any charges.

June 9,2021

Outbound Calling – The Must for all Industries

Outbound calling is a versatile solution. It can be used with all industries and in all sectors. Keep reading to find out

Sep 9,2021

How is Virtual Number beneficial in call management for Business Growth in UAE?

Virtual number is an advanced product of cloud telephony that helps businesses to improve their growth prospects.

Sep 9, 2021

How can Businesses enhance Customer Service using Virtual Numbers?

This question is doing rounds in the business circle and gaining immense popularity among all types of industries. Irrespective of their scale, organisations are integrating this solution into their systems to improve Customer Experience.

June 11, 2015

Cloud telephony gives voice to Educators

Educational institutes can enhance customer relationship using Cloud telephony solutions such as hosted IVR, Click to call, missed call and tollfree number

Feb 16, 2022

A Comprehensive Guide on Cloud Contact Centers With Features and Benefits

Cloud Contact Center is a cloud-based solution, and it has been developed to serve businesses to improve and modernise their call center operations.

Feb 14, 2022

An Exhaustive Guide to IVR and its Future in Business Communication

The IVR system is becoming an integral part of organisations that are marching ahead with a progressive approach.

Mar 22, 2023

Call Recordings Were Made Compulsory By SEBI To Avoid Unauthorized Trading Activities

Call recordings have become an essential tool for the financial industry for preventing unauthorized trading activities.

Sep 13, 2021

Why Do Indian Entrepreneurs Rely on Virtual Phone Numbers for Excellent Customer Experience?

Indian entrepreneurs are increasingly relying on virtual phone numbers to provide an enhanced customer experience. But what is this technology about?

December 9, 2015

Cloud Calling: What’s Your First Choice?

Knowlarity offers a wide range of intelligent and flexible cloud solutions to provide access to voice communications from anywhere across the globe.

June 16, 2021

How Voice Search And Assistance Has Changed Search Patterns?

Voice searching is a boon by technology to humankind. You can relieve your fingers and hands and can communicate with a voice assistant verbally.

Aug 19, 2015

Experience a Hassle-Free Booking For Your Stay

Knowlarity's Super Receptionist service provided an easy platform for OYO ROOMS to establish strong communications system & ensure best customer experiences.

Nov 02, 2015

Experience Seamless Integration of Cloud-Based Communications

With most businesses gearing towards cloud technology, choosing the right service will complement your CRM workflow, offering seamless integration.

Jun 07, 2015

Find the right monetization model for your app

A simple framework that can aid app developers in deciding the best suited monetization model to their app

Jan 19, 2016

Five Interesting Uses of Toll-Free Numbers

Toll free is playing a critical role in branding, marketing and customer interaction. Today, there are more than 40 million Toll-Free Numbers in use.

Dec 22, 2016

Five Ways Knowlarity Cloud Telephony helps in Disaster Recovery

Being prepared for the disaster in businesses ensures that services never get affected or restricted and thus failover issues can be minimised.

Jun 11, 2016

For all SuperDads ­Knowlarity launches Dial­in number for Father’s Day special

Father's Day is a special occasion to thank your father for his unconditional love and support. A mere gift and card shall not speak your heart out, so why

Sep 15, 2021

Enable Agents to connect faster with your customers via Progressive Dialer

The progressive Dialer is one of the most useful technologies businesses can use to communicate with their customers.

August 23, 2015

Cloud Communications: The Future of Technology

Cloud communications, a popular technology facility has the potential to streamline business communications, leverage the brand and spark customer engagement.

June 19, 2019

4 Ways You Can Cut Down the Cost of Your Call Center

As competition in the market is brimming, customers are becoming a fundamental element of every business.

June 20, 2021

Dealing with Electronics Becomes Easy with IVR Services

Integrated voice response (IVR) is a system where the companies’ calls are attended by a prerecorded voice. IVR services for electronic industry.

May 22, 2021

How Freecharge scored big using Knowlarity’s TollFree number during World Cup

Knowlarity’s TollFree number solution helped Freecharge to increase the number of leads by 40% & is a great marketing tool to be used across the verticals.

June 23, 2019

Home appliance get a Boost through Outbound Calling

Home appliances are must have in the normal life of a modern man. It has been contributing in evolution right from the Stone Age. Outbound Calling helps by

June 24, 2019

Cloud telephony services India – the future

If you're wondering about how far cloud telephony has come, start thinking about how far it will go. Read more to know about cloud telephony services india.

June 25, 2019

Missed Call Solutions – a guide to poll

The secret to a good opinion or campaign poll is a cloud telephony solution that is commonly known as missed call solution.

June 26, 2019

Toll free no – a need for every company

Sometimes you wonder why every company needs a similar solution. Let me tell you why each and every company needs a toll free no!

Jan 09, 2015

Future of Cloud Telephony in India

Cloud telephony works when good old phone lines, sometimes large banks of them, terminate at a data center that uses specialized technology.

Jul 05, 2018

Get A Lead At No Cost With A Missed Call Number

Missed call numbers come with a lot of benefits for companies. Understand the importance and impact of a missed call number for lead generation at no cost.

March 14, 2022

Get a world-class customer support solution with Knowlarity’s new Call Centre

The cloud telephony experts at Knowlarity now have a new solution, which lets even fledgling startups and SMEs establish inbound call centres. Read more

Apr 03, 2015

Going global? Here’s your cheat sheet

Flexibility to cope with the local customer preferences, governance mechanisms, cultural sensitivity and workforce ambitions will be critical to success.

Jul 20, 2015

Grab Best Deals With a Miss Call

Online Classified, Missed Call, Virtual Number, E-Commerce, Cloud Communication

June 28, 2019

The best missed call service provider to ever exist

Learn why Knowlarity ranks number one in the 'best missed call service provider' list and how it maintains itself to be at the top!

Apr 02, 2015

Great customer experience makes Dr Lal Path Labs a leader

Knowlarity provides speedy, easy to use and personalized customer experience by inbound and outbound calling solutions to the company. Read more

June 13, 2021

And now it’s ZipDial and Twitter! What’s the secret?

And now it’s ZipDial and Twitter! What’s the secret?

May 25, 2021

How Knowlarity made call-handling easy for Easy Taxi in Singapore

How Knowlarity made call-handling easy for Easy Taxi

Oct 31, 2017

Death of Dumb Contact Center

It was not supposed to be like this. The customer service was supposed to solve our problems when we called them. It was not supposed to make us hate the experience and the product. What went wrong?

June 29, 2019

Be Super Efficient by Using Knowlarity’s Outbound Auto-Dialers

Knowlarity’s super dialers are powered for extreme performance in new age outbound call centers.

Sep 20, 2021

Use Click to Call solution to increase customer engagement & responses

Customer engagement is an absolute necessity to drive business growth and revenue. Today, businesses integrate the latest solutions and tools such as the Click to Call to increase customer engagement and responses.

Sep 20, 2021

How to improve the customer conversion rate with an Outbound contact center?

The Outbound contact center is one such solution that is helping organisations all over the UAE to promote their business.

Sep 20, 2021

he click-to-Call solution allows your customers to reach you with an instant click

The Click to call is an advanced technology that enables prospective customers to effortlessly get in touch with a business.

Sep 20, 2021

Toll-free Number Vs. Local Number - Which is the best for my business?

The Toll-free Number vs. local number debate is gaining prominence as the former technology has proved disruptive in the business landscape.

Sep 16, 2021

How can a business enhance CX with IVR Number?

The IVR number refers to Interactive Voice Response, and it is a cloud telephony technology that is helping a large number of businesses to streamline their business communication.

Sep 17, 2021

All you Need to Know About the Number Masking Solution

Number masking has become a massive necessity as organisations are prioritising data privacy while meeting customer expectations.

Sep 18, 2021

The Complete Guide to the Virtual Mobile Number CLI

The Virtual Mobile Number CLI refers to the cloud-based virtual number -Calling Line Identity. Businesses can make outbound calls to customers that display the ten-digit number.

Sep 19, 2021

All You Need to Know About the Softphone Solution

Move beyond the traditional phone system and mobile phones, get acquainted with Softphone. It is a computer software application with which a business can make, receive and manage calls

Oct 18, 2021

How are Virtual numbers transforming customer service for large enterprises?

A virtual number is a phone number without a direct connection to a telephone line. Through a virtual number, you can route calls to any member of your team who can take calls on the devices you choose.

Oct 18, 2021

How does Cloud call center solution boost business productivity?

Cloud-based contact centers have become the key to improving customer experiences, satisfaction, and retention in the age of digital channels.

Oct 18, 2021

How can you optimize your marketing campaigns using missed call service?

The simplicity of missed call solutions makes them a favorite among customers and businesses alike.

Oct 19, 2021

What Benefits A Startup Can Reap With Virtual Phone Numbers?

Business today knows no worldwide or virtual limits.

Oct 19, 2021

Importance of Softphone in increasing customer interaction

A softphone is faster, less expensive, and easier to set up than an analogue extension.

Oct 19, 2021

How to do cost-effective marketing using automated outbound calling

Outbound calling services relay pre-recorded voice messages to customers using automated calling services.

Oct 21, 2021

How can you increase Leads and improve Lead quality using the virtual number?

As the name suggests, the virtual number is a contact number in the cloud, and it is not assigned to a particular phone number or mobile number.

Oct 21, 2021

Enhance workforce productivity using cloud call center software

The cloud telephony provider Knowlarity offers cloud call center software that offers employees and managers simple widgets and dashboard displays, aligning enterprise and agent goals.

Oct 22, 2021

Enhance your customers calling experience using contact center software solution

Discover how Knowlarity’s cloud communication solutions can relieve your business representative team of some of their grievance redressal responsibilities and mundane tasks, empowering them to focus on strategic tasks and revenue generation.

Oct 22, 2021

Applications of Missed call service in the media industry

Media houses rely heavily on subscribers to succeed, this is where the missed call service providers can help.

Oct 22, 2021

Benefits of Softphone with WebRTC & MPLS

Softphone for business is a revolutionizing solution that has enabled companies to function way beyond the boundaries of physical limitations, even during the challenging times of the pandemic.

October 19, 2021

Why Business Needs An 1800 Toll-Free Number In India And How To Get One?

the demand for a toll-free number service provider in India is enhancing each passing day. Toll-free numbers can be apprehended as the type of telephone numbers that comprise distinct three-digit codes.

October 20, 2021

What Are The Essentials and Benefits Of IVR Systems in Customer Service?

IVR services can drastically impact efficiency by a positive expansion. IVR framework turned into an indistinguishable piece of different parts of customer service as well as the company in general.

22 October

Why an Interactive Voice Response (IVR) is important to Your Business

An IVR system is simply called Interactive Voice Response. It is programmed to offer callers a relevant, personalized and pleasant customer experience

Nov 15, 2021

Get Customer Feedback Using Missed Call Solution

Learn the benefits of a missed call solution and how businesses can deploy it to collect important feedback from their customers, complete with use cases.

Nov 16, 2021

Drive More Conversion Using Virtual Number Solution

A virtual number is an intelligent business solution with powerful features available at a very economical price

Oct 18, 2021

Benefits of Using Cloud Telephony in India for Business Organisations

This article will list the benefits of using the cloud telephony software of Knowlarity, which is a renowned cloud telephony provider with extensive features and services.

Nov 18, 2021

Optimize customers calling experience using cloud contact center software

Cloud contact center software can optimize customer experience satisfactorily. They can assist their queries the businesses are considering it as the best option.

Oct 19, 2021

Analyze Agent Performance Using Cloud Contact Center Software

A cloud contact center is a one-stop contact point for an organization hosted on an Internet server.

Nov 20, 2021

Nurture Quality Leads using Virtual Phone Number

Lowering the chance of missed calls while nurturing and increasing quality leads through virtual phone number solutions is what businesses are leveraging.

Nov 22, 2021

Ways to Ensure Privacy Using Outbound Calling Solution

Outbound calling solutions are helping businesses grow rapidly by expanding the customer base. How can outbound calling solutions enhance customer satisfaction by using security practices? Learn all about it here.

Nov 24, 2021

Broaden brand awareness using missed call service

This article covers all you should have some familiarity with regarding how to run a missed call promoting effort to draw in more leads and develop your business shrewdly while enhancing brand awareness

Nov 22, 2021

How to boost customer satisfaction using toll free numbers

Give your business a professional image, better marketing reach, faster delivery and higher credibility by using toll free numbers.

Nov 24, 2021

Expand your customer service reach through premium toll free numbers

To keep customers’ loyalty in the long run, your brand should be accessible easily. Click here to know how premium toll free numbers expand the reach of customer service.

Nov 25, 2021

Toll-Free Numbers: Powerful Tool To Track Marketing Campaigns

oll-free service providers in India offer impeccable solutions to organizations to analyze the results of their marketing strategy.

Dec 21, 2021

How does a Click-to-Call works and its benefits?

Click-to-call is a type of digital communication where the user clicks on a button or a link for immediate connection to another user.

Dec 22, 2021

How small businesses can leverage toll-free numbers for growth:

Toll-free number solutions are assisting your start-ups and small business as friendly and reputed organisations to the customers.

Dec 22, 2021

Why is virtual number essential for every business?

If you are looking to get the virtual number solution for your business, you can contact Knowlarity, the leading cloud communication service provider. They offer virtual numbers to track and analyse the communication workflows of your organisations.

Dec 22, 2021

The 2022 guide to virtual numbers

Using the virtual number solution in your business, you can receive actionable data insights on call performance.

Dec 24, 2021

How To Amplify Your Conversion Rates With Click To Call Solutions

Click-to-call is the easiest way to connect to a business in real-time instantly. Communication is made easier with this service.

Dec 24, 2021

How B2C Industries Can Improve Call Automation

Call automation is the technique of a telephony system that allows businesses to interact with customers along with features like speech analysis, call recording, live call monitoring, AI-based services, etc.

Dec 25, 2021

7 benefits of softphones

A softphone is a free, device-independent program that acts as a digital phone interface, permitting customers to make and receive calls.

Dec 25, 2021

How the WhatsApp Business API is helping brands speak up

Do you want to scale up your business faster with reliable communication? Then WhatsApp Business API might be the best solution for you. Read on to find out why.

Jan 10, 2022

7 Ways In Which A Virtual Number Can Boost A Start-Up's Growth

virtual numbers can help start-ups in growth significantly. Many organisations worldwide use virtual numbers to improve their business functionality and customer service delivery practices.

Jan 12, 2022

The Ultimate Guide to IVR, its benefits, and working

IVR is an automated phone system that responds to incoming calls, collects information from callers, and transfers them to the right department or gives a self-service option.

Jan 14, 2022

The Ultimate guide to Number Masking covering its Features, Uses and Benefits

Number Masking refers to a system that hides the business' and consumer's actual contact information. Instead, both parties see a temporary number. This protects personal data and allows for privacy.

Jan 15, 2022

How to Get Your CX High with a Virtual Number

We are also one of the leading virtual number providers in India. We help our clients realize the full potential of business communication

Jan 16, 2022

5 Reasons To Get A Cloud Contact Center For Your Start-Up Business

A cloud contact center can help automate business processes like customer query management, helpdesk services, appointments, etc.

Jan 20, 2022

An Exhaustive Guide on Click-to-Call Solution- with Features and Benefits

Click-to-call is the easiest way to connect to a business in real-time instantly. Communication is made easier with this service.

Jan 20, 2022

Uncover Missed Call Solution with its Features and Benefits

Missed call solution is an instant, cost-effective method to generate leads and collect valuable customer information.Each missed call comes with a new scope of opportunity.

Feb 13, 2022

How to Leverage IVR for Increase in Sales and ROI

IVR is a software system that lets companies take control of incoming calls. The purpose of IVR is to provide automatic voice recognition services for customers.

Feb 16, 2022

The Latest Trends in IVR for SMBs

IVR Solution ensures that your customers are not left waiting in the queue and also provides them with satisfactory answers through the pre-set menu.

Feb 17, 2022

Top 5 features that make IVR Solution a must-have in 2022

IVR Solution helps the businesses automate their customer interactions by using human-like voice for connecting with the customers instantly as they call.

Feb 18, 2022

Enhance your customer engagement with Toll-Free Numbers in 2022

Toll free numbers are those which start from 1800- and 1860- digits, are much easier to remember for the customers and not chargeable on the customers' end.

Feb 19, 2022

An exhaustive guide to Toll-Free numbers with features and benefits

Toll free number is a telephone number starting with 1800- or 1860- which is not chargeable to the customers when they call on it. It is much easier to remember and also creates a trustworthy brand image for the business

Feb 20, 2022

An exhaustive guide to using Missed Call Solution with features and Benefits

Missed Call Solution can help a business grow much faster by amplifying the customer engagement. It is user-friendly and easily scalable as per the business need.

Mar 4, 2022

The Ultimate Guide to Learn about Automated Outbound Call Center Services

Outbound call center software has become so common that it is used in various sectors from healthcare to financial services, retail, and e-commerce industries.

March 15, 2022

Understanding Softphone Software and its uses for businesses in 2022

A softphone, a software-based phone, allows its users to place calls over an internet connection. It eliminates the need of designated physical hardware, as you can easily install it on desktops and mobile devices.

March 24, 2022

Top 20 Trending Inbound and Outbound Call Center Scripts for Businesses

Call outbound dialers who use scripts may dramatically boost call productivity. This efficiency boost may have huge financial benefits.

March 25, 2022

How does IVR powered campaign offer better ROI for Education Industry from Lead Generation to Engagement

IVR is an automated phone technology where incoming callers can access information using a voice response system without speaking to an agent.

March 25, 2022

Which Auto Dialer is Best for Your Business

This article will discuss the different types of dialers used by telemarketers along with their benefits and the type of auto-dialer software best for your business

March 26, 2022

What Is the Difference between a Cloud Contact Center and an On-Premise Solution?

Cloud contact centers or cloud call centers are cloud-driven calling services that help the organization handle incoming and outgoing customer calls. Cloud-based call centers are flexible and scalable.

March 26, 2022

Auto Dialer Software India: An Introduction to Different Types of Dialers

Auto dialing software is one of the best tools to grow your business. It allows you to automate your calling campaigns and generate leads for your business. This article briefly introduces the different types of auto dialer software used in India.

March 26, 2022

Get More Leads Through Missed Call Service

Missed call solutions help businesses to call back those customers who give missed calls to their receivers.

March 28, 2022

How can businesses in India Benefit from Toll Free Numbers?

The Indian toll-free number becomes incredibly significant in this situation. Toll-free calling and toll-free numbers are now common concepts in India. The majority of businesses and customers find them relatively straightforward to use.

Mar 29, 2022

Virtual Phone Number for Your Business

Virtual numbers are like the original numbers and not assigned to any particular device so that they can be accessed through any device and location.

Mar 30, 2022

Top 6 Reasons Why Businesses Prefer Missed Call Solutions

Missed call solution seamlessly integrates with existing communication systems like SMS, IVR, or email at no additional cost. Often, an SMS is sent out to acknowledge the inquiry.

Apr 1, 2022

Best Toll-Free Number (1800) Service Providers in India

A toll-free number is a virtual phone number associated with several phone numbers. The caller's call is automatically transferred to the agent's line and is free of charge to the caller. Toll-free numbers cannot be used to make outgoing calls.

Apr 5, 2022

How to Choose the Best Auto Dialer Software in India

Get the most reliable and trusted auto dialer software services for your cloud telephony solution requirement.

Apr 11, 2022

What Is Meant By Virtual Number And How Can I Get Virtual Number In India?

Virtual number is a cloud-based phone number used by businesses to receive and make calls with any device over the internet. Though the functioning of the virtual numbers is similar to traditional phone numbers

Apr 14, 2022

What are the Benefits of A Virtual Number and How Much Does A Virtual Number Cost?

The benefits of virtual numbers and their cost-effective prices will blow your mind. Find out more here. We also talk about the benefits of Knowlarity’s virtual number offerings and the different pricing plans available according to businesses’ needs.

Apr 14, 2022

What is an IVR Application and How does a call move through the IVR System?

The benefits of virtual numbers and their cost-effective prices will blow your mind. Find out more here. We also talk about the benefits of Knowlarity’s virtual number offerings and the different pricing plans available according to businesses’ needs.

Apr 14, 2022

Why Is IVR Important And Top 5 Benefits Of An IVR?

IVR systems are cloud telephony services that can give customers access to account balances, account details, and other types of information that they might need. IVR systems can also transfer calls

Apr 15, 2022

What Is A Toll-Free Number, And How To Get Toll-Free Numbers In India

Toll-free numbers help increase lead conversion rates of any business by promoting their product when customers call them for inquiries. Many companies do not function beyond office hours.

Apr 18, 2022

What Do You Mean By The Cloud Solution For Call Center And How Does Cloud Contact Center Work

Cloud Contact Center agents address customer complaints and reply using advanced tools. These solutions, in particular, deliver officially branded touch points safely via social media APIs.

Apr 18, 2022

How To Buy Toll Free Number Online and Why Do I Need It for My Business?

Want to grow your business by generating more leads and increasing customer satisfaction? Start by opting for a Toll Free Number Solution to increase brand awareness

Apr 19, 2022

What is an auto dialer system, and How do I set up an auto dialer?

Learn about how to set up an automatic dialer and how it can bring a profitable business, Get a free trial of auto dialer solutions from Knowlarity!

Apr 20, 2022

What is phone number masking, and how to mask a phone number?

Learn more about what phone number masking is, why it is important, and how you can mask customer phone numbers using Knowlarity’s simple tools.

Apr 22, 2022

What is missed call number solution and How do you get missed call number ?

Missed call solutions were first implemented to save money on expensive phone bills. Its use has now grown to signal simple life updates such as arriving home safely, having a good date, or receiving goods.

Apr 22, 2022

What are missed call services and How do they work?

Missed call service is extremely beneficial to businesses and organizations in various industries, including healthcare, e-commerce, food delivery, politics, and many more

Apr 28, 2022

Why is number masking important & is it illegal to mask a phone number?

Discover more about the importance of phone number masking and if it is illegal to mask a phone number using Knowlarity’s cloud telephony-based solutions

May 4, 2022

Progressive Dialer vs. Predictive Dialer

An auto dialer is an extensively used software for automatically dialing calls and speeding up the client customer support process.

May 6, 2022

What is the Difference Between VoIP and Cloud Telephony?

VoIP stands for voice over internet protocol. Business VoIP is a modern-day business phone service that sends audio, video, and data over the internet rather than through a traditional PSTN landline.

May 7, 2022

What is IVR? Examples and benefits of IVR service

Enhance your customer satisfaction with IVR service and help yourself save money with this cost-effective alternative.

8 May, 2022

IVR Menu and its Key Features

IVR services is a technology that allows businesses to automate customer experience in outbound and inbound calls by using pre-recorded voice messages and Text to Speech technology.

May 9, 2022

What Is A Virtual Phone Number And How Does It Work?

A virtual phone number is nothing but a new way of generating phone numbers where you can choose your own number and change it as you wish. It sounds like the next big thing that the telecommunication industry has experienced so far.

May 9, 2022

What Is a Toll-Free Number? How Do I Call on a Toll-Free Number

Toll-free numbers are telephone numbers with distinct three-digit codes, mostly belonging to businesses or customer service.

May 10, 2022

What is the best software for call center and How can a call center improve?

People frequently complain about how unpleasant dealing with a call center is. It is unsurprising: customer expectations have skyrocketed since the digital age began, and your call center needs to accomplish the client goals in the long run.

May 10, 2022

Virtual Number Advantages And How Can I Get A Free Virtual Number

Virtual phone numbers are a new approach to selling a product or service using the internet. By using this marketing strategy, you can get your brand name and or business out there to a wider audience.

May 12, 2022

Auto Dialer: Know All About Knowlarity's Progressive and Predictive Dialers, Cost & Legality

A cloud-based auto dialer system is an outbound dialer software that automatically dials a set of contacts.

May 14, 2022

Missed Call Solution Benefits And How To Get Missed Call Solution For Your Business?

The missed call solution is a makeshift change in the experience of your online customers.

May 16, 2022

What is Click to Call, and How Do I Activate it?

Click-to-call functionality can be integrated with advanced IVR technology (interactive voice response) to communicate with the customer in the local language based on the customer's geographical location.

May 18, 2022

Learn Everything About Click to Call Solutions and their Benefits and Features

The click to call solution enables customers to communicate with your business at the click of a button.When customers can directly connect with a representative from the brand, it leads to higher trust and a positive impact on customers’ minds.

May 18, 2022

What Is Number Masking And How Can I Mask My Mobile Number?

What is number masking? Get number masking services for your business to mask the mobile numbers of your clients and team to maintain security.

May 21, 2022

What is missed call alert service and how do you activate it?

Knowlarity offers the best and most comprehensive missed call alert service in the market. With its many features and benefits, it is the perfect solution for businesses of all sizes.

May 22, 2022

What Is Outbound Auto Dialer and How Does Dialer Work?

An outbound auto dialer is a piece of hardware that lets you make many phone calls at once by automatically dialing numbers for you. This system saves time and helps reduce costs.

Jun 1, 2022

What is the meaning of Toll Free and How can I get a Toll Free Number

Toll-free number solutions have become indispensable in the present era of cut-throat competition. Organizations can stay connected with their esteemed customers and communicate effectively with the help of toll-free numbers.

Jun 2, 2022

What is the best software for call center and How can a call center improve

Call Center Software is a piece of software that allows you to manage communications with customers across numerous channels and sources.

June 3, 2022

What Is Call Masking and How Does a Call Masking Solution Work?

A call masking solution is crucial for securing your customers’ sensitive data from any sort of thefts and cyber dangers. Read on to know more about them!

Jun 4, 2022

The Complete Guide To Phone Number Masking

Masking of numbers is an advanced-level data protection technique that makes sure to safeguard the privacy of the customer’s contact number.

June 5, 2022

What are the main benefits of cloud contact center and how does cloud based contact center work

Contact centers recognize the cloud's potential with more technological adaptation. Find out here the things you need to know!

Jun 7, 2022

Is Virtual Number Free? How Do I Set Up a Virtual Phone Number?

A virtual number, also known as direct inward dialling (DID), allows you to route calls to your business wherever you are.

Jun 8, 2022

What Is An IVR? Use Of IVR In A Call Center, and How Does It Work?

In short, known as IVR, Interactive Voice Response interacts with customers using a pre-recorded message with touch-tone technology, spoken word responses, or both.

Jun 9, 2022

Is There an Automatic Dialer App? How to Get an Autodialer for Your Business?

An auto-dialer app is a software programme that can be used to automatically call people.

June 10, 2022

What is a softphone and how does it work

The softphone system is accessible on any device - not just traditional landline desk phones - since the calls are made over the internet and not throu1gh the traditional PSTN network.

Jun 13, 2022

What are Toll Free Number Services in India? How can I Find a Toll Free Number?

Toll-free numbers, also known as freephone numbers, are helpful if you want your callers to reach you without paying long-distance charges

Jun 14, 2022

What is IVR Solution? What Are the Types of IVR?

Interested in buying IVR solutions? Let’s get a crisp idea about its benefits & types.

Jun 15, 2022

What Is An Auto Dialer? What Is The Cost Of Auto Dialer Software In India?

An auto dialer software does exactly what its name suggests– it is software or hardware that allows you to make outbound calls in bulk or to multiple phone numbers simultaneously via an IVR system or recorded voice.

June 16, 2022

What Is a Call Center Solution and How Do Call Centers Solve Problems?

Get the benefit of software for call centers to improve productivity and customer satisfaction. Call center solutions help to meet your business goals.

Jun 17, 2022

How to Improve Call center Process with Cloud center System?

A call center system is an integral aspect of any business and should be given the attention it deserves. Companies can substantially increase customer satisfaction and reduce customer service response time by improving the call center process.

Jun 20, 2022

What Is DID Number The Complete Guide: What, Why, And How

A DID number allows you to route incoming calls directly to your business landline or cell phone, even if the call originates from outside your local area code.

Jun 21, 2022

How Call Recording Software Works And How Do You Manage Call Recording In Software

Call recording can also cause legal issues, so users must be careful about how they record calls. The guide will teach you how the call recording software works.

June 22, 2022

What is VoIP, and How Does it Work?

The VoIP technology is a panacea to all the pain points related to voice support. This blog will explain what it is, how it works, and which benefits make it the first choice for businesses.

June 23, 2022

Missed Call Service For More Customers

Ever wonders how missed call solutions are helping businesses get huge volumes of customers? Let’s dig into the answer.

June 24, 2022

8 Major Benefits of Using Automatic Call Distribution

Handling customer calls has always been arduous, but you can overcome this with the help of an automatic call distribution system. Click here to know its benefits.

June 24, 2022

Ways Click-to-Call Solution Will Benefit Your Business

Click-to-call has disrupted the customer service landscape, which provides immense benefits to businesses and consumers. Many businesses are making the shift towards a click-to-call solution.

June 25, 2022

Important Features of an Automated Calling System

Do you want to use an automated calling system, but are not sure about your decision? Click here to learn about the system’s important features and make the best call for your business.

June 25, 2022

What is a call management system and How do you manage calls?

Customer experience and call management are directly proportional to each other. Click here to know what a call management system is and what you should do to handle customer calls.

June 29, 2022

How to choose the best auto dialer software in India

Not sure which auto-dialer solution is best for you? Pick the best auto dialer system for your company with Knowlarity!

July 2, 2022

6 Reasons Why Businesses of All Sizes Need Virtual Phone Numbers

A virtual phone number can help you connect securely with anyone and anywhere through the Internet, which helps businesses in safeguarding their privacy.

July 4, 2022

Ideal IVR Service with Knowlarity!

There is no denying that IVR, or interactive voice response, is a game-changer. But how can you get it for your company? Learn more with Knowlarity!

July 5, 2022

Understanding Toll-Free Numbers and Their Benefits for B2C Communications

A toll-free number offers an excellent way for businesses to interact with their customers and quickly resolve their queries. Read on to know more.

July 6, 2022

What Is Cloud Call center And How Can We Improve Our Call center Environment?

Businesses can manage customer service over phone, text, mail, and social media using cloud-based contact centers. Beyond just making and receiving calls, software for call centers has sophisticated capabilities.

July 7, 2022

What are Automated Phone Calls and How to Make an Automated Phone Call?

An automated calling system, better known by the name IVR (Interactive Voice Response), gives callers the opportunity to access information through a voice-enabled response system of pre-recorded messages.

July 8, 2022

How do Auto Dialers work & How to install an Auto Dialer?

An Auto Dialer System is a software solution that will call numbers on a list. The auto-dialer will connect the caller to a live person or pre-recorded message.

July 8 , 2022

Call Masking Solutions For Effective Customer Interactions!

Learn about call-masking solutions to improve your customer interaction and business profile.

July 11, 2022

What Do You Mean By DID Number And How Do Your Customer Benefit?

DID numbers can be used anywhere in the globe and that call forwarding is frequently less expensive than international calling plans is one advantage over local numbers.

July 12, 2022

What Is Number Masking, And Explain Phone Number Masking For Customer Privacy?

Number masking is a voice-over-internet protocol system that safeguards the privacy of call participants. It will be your customer and agent in this scenario. Two on-call people/entities interact without revealing their phone numbers.

July 13, 2022

What is a Call Management System, and Why is Call Management Important?

A call management system is a comprehensive system through which businesses handle incoming customer calls. These call management services help track calls, collect valuable insights, and routing calls to the suitable department/person.

July 13, 2022

which Software Is Best For Call Recording And How Do I Record Phone Calls?

Transcribe every interaction to help your team grow, secure your legal responsibilities and serve your customers better with Knowlarity's call recording services,

July 14, 2022

What is a Missed Call Service & How to Turn it On/Off?

A Missed Call Number Alert Service is a cloud telephony solution companies use to advertise goods or services, carry out polls or surveys, confirm clients, and much more.

July 15, 2022

Missed Called Services for Cost-Effective Communication

Want to move away from the daily hassle of extensive customer interaction? Knowlarity's missed call services help keep your client interaction concise and satisfactory.

July 16, 2022

What Is Outbound Call Center Software And How Can I Improve My Outbound Call Center?

A call center where the agents place calls for various business services for a company like telemarketing, telesales, collections, etc., is called an outbound call center

July 18, 2022

What Is Outbound Dialing? How Does An Outbound Dialer Work?

An outbound auto-dialer is a software system that automates outbound calls from sales and customer care agents to prospective customers. Read on to find out more!

July 19, 2022

How To Do Automated Outbound Calling The Right Way?

Leveraging an automated calling system with human-like voice interaction to contact customers enhances customer interaction and helps businesses stay connected with customers.

July 20, 2022

What Are Inbound Call Centers? How Can I Improve My Inbound Call Center?

An inbound call center software is a communication facility explicitly built to manage incoming customer calls. It caters to a wide range of customer and potential customer queries, including product details

July 20, 2022

What Is Click To Call Solution And How Do I Use Click To Call?

Click-to-call has disrupted the customer service landscape, which provides immense benefits to businesses and consumers. Many businesses are making the shift towards a click-to-call solution.

July 21, 2022

Hardphones Vs. Softphones – Everything You Need To Know

WebRTC (Web Real-Time Communications) technology, which is used by softphones, is a free and open-source platform that is simple to incorporate into web-based applications.

July 23, 2022

7 Ways to Get A toll-free Number Online in 2022

The toll-free number solution has been in existence for more than 50 years to help businesses streamline customer support. Know how you can get one for your business.

July 24, 2022

Which is the Best IVR System for any Business and How can I get this IVR?

Do you want to set up IVR services for your business to route and expedite incoming calls? Know how with Knowlarity!

July 25, 2022

What Does An Auto Dialer Do? What are the Functions and Types of Auto-Dialers?

An auto-dialer app or software system is an outbound call-center solution that can dial customers’ phone numbers automatically from a list or database.

July 26, 2022

Know everything about getting a Virtual number in India.

Businesses are now using Virtual phone numbers to expand business services globally. It is a tool that has brought about a sea-change in the customer care landscape, helping organisations reach out to a bigger customer base. Know how!

July 27, 2022

What does Automatic Call Distribution mean, and how does an ACD work?

Automatic Call Distribution is a software solution that optimizes the call routes and smartly routes the incoming calls to specific agents based on certain criteria

July 28, 2022

What are the Different Types of Business Phone Systems?

Business telephone systems enable communication between employees and business owners and the capacity to answer incoming calls. There are numerous available business phone systems.

July 29, 2022

5 Reasons Why Businesses Prefer Missed Call Solutions

A missed call solution assists businesses to call back their customers who dialed a missed call on their preferred number. With the help of the auto-dialer

Aug 1, 2022

What Is Voice Broadcasting, And How Does It Work ?

Voice broadcasting is a mass communication software that enables bulk outbound calls to multiple numbers simultaneously. It is one of the best ways to connect and communicate with a large group audience at once.

Aug 3, 2022

How are Knowlarity Toll-free Numbers Different From Other Companies in India?

Every Indian toll-free number has a unique identity. Your customers will enjoy the most comfortable calling experience because toll-free numbers can be dialed from a landline or a mobile phone without incurring fees.

Aug 4, 2022

5 Tips To Manage Your Business Through Virtual Number

Businesses are looking for innovative ways to ensure customer satisfaction, and virtual numbers provide that you can effectively manage your business.

Aug 5, 2022

Call Center Solution: Some Features That Give You Edge Over Your Competitors

If you wish to get a call center solution, here are some features you should look for in call center software.

Aug 8, 2022

How IVR Solutions Reduce Cost and Gain Productivity for Your Business or Improve Customer Service

There are several benefits of IVR solutions. We can improve customer service using IVR solutions for our call centers.

Aug 9, 2022

What is an Automated Phone Calling System, and How do you know if a Number is Automated?

In our efficiency-driven world, automated calling systems are now almost universal, and many individuals routinely use them. But how does it benefit you? Keep reading to find out!

Aug 10, 2022

Some Key Points To Improve Agents’ Productivity Via Auto Dialer

Do you want your agents to be more productive at work? Deploy an autodialer and see the results. Here are the key points that will help.

Aug 11, 2022

How Predictive Dialer Makes An Outbound Calling Successful

Do you want to invest in predictive dialer software, but are unsure about its impact on outbound calling? Click here to know.

Aug 12, 2022

Top 10 Benefits of Number Masking Solution

Phone number masking is the method to hide our phone numbers when calling or texting someone. With the ever-increasing data privacy concerns, the number masking technique has become essential for businesses.

Aug 13, 2022

Ultimate Guide for Choosing and Using a Call Recording Software

Call recording services allow you to provide utmost customer satisfaction and help your business thrive. Read this to know more about call recording benefits.

Aug 14, 2022

A Comprehensive Guide for an Effective Inbound Call Center with Inbound Call Strategy

Know what it takes to build an effective inbound call center and how you can customize it for your customers.

Aug 16, 2022

DID Or DDI Numbers? Is A DID The Same As A Phone Number?

Direct-Dial-In, also called DDI, is at times called Direct-Inward-Dialing or DID. It allows businesses to eliminate the actual reception by creating a virtual telephone number.

Aug 18, 2022

Future Of Outbound Call Center Software In The Coming Years

Want to invest in outbound call center software but are unsure about its future? Read on to get clarity now.

Aug 19, 2022

Why Does Your Business Need a Missed Call Solution?

You should get missed call solution from a reputed provider like Knowlarity to collect customer feedback with no hassle.

Aug 20, 2022

What is outbound dialer and types of dialer used in call center?

Do you want to know about an outbound dialer and its types used in a call center? Read on to find out.

Aug 22, 2022

Call Masking Solution: Meaning, Benefits, Use Cases & Why to Use?

One of the great strategies to protect a customer's privacy and identity without compromising their data is to use call masking, also known as number masking or phone number masking.

Aug 23, 2022

How To Choose Best Automated Outbound Calling Software For Business?

Implementing automatic calling software can enhance the agents' productivity. If you wish to create the best call center solution for your businesses, leverage the potential of automatic calling software.

Aug 24, 2022

Tips To Choose Right Click To Call Solution For Your Business

Are you thinking about investing in click-to-call solutions but unsure how to choose the right one for your business? Get help here.

25 Aug, 2022

How Interactive Voice Broadcasting Can Be Beneficial For You?

Voice broadcasting is a great way of reaching out to your customers. Learn how IVR with voice broadcasting can enhance this experience.

26 Aug, 2022

Empower Your Team to Work Remotely with Business Phone Systems

Work from home is the new normal, so learn how cloud business phone systems enable businesses to work remotely yet improve their efficiency.

Aug 29, 2022

Call Management Software – What is it & What does it do?

Customer service executives can listen to recorded calls using Call Management Services and give agents feedback on performing better.

Sep 1, 2022

How to Get IVR Solution for Your Business

An Interactive Voice Response (IVR) system is an automated voice-based phone response system that we can use in enterprises to set up call center solutions.

Sept 2, 2022

How Lead Management Solution aids in identifying quality prospects?

Lead management solutions are meant to manage and nurture leads through the sales process. Read about how lead management software identifies quality prospects here.

5 Sept, 2022

Top 10 Virtual Phone Number Providers in 2022

The benefits of virtual numbers are endless. Irrespective of how small or large your enterprise is virtual phone numbers will always be cost-effective.

Sep 7, 2022

What is Progressive Dialer? What is the Cost of Progressive Dialer Software in India?

A progressive dialer is an automated dialing method in which computer software goes through a list of numbers generated in advance.

Sept 10, 2022

4 Tips to Manage Your Business Through Toll-Free Number Solution

Toll-free solutions have become the backbone of most businesses. This article will discuss toll-free numbers, their benefits, and four tips on how toll-free numbers can help manage your business.

Sept 14, 2022

What is a Call Center Solution & How Does it Work?

You can make better client relationships and offer a better customer experience via an effective call center solution, all while increasing team productivity.

Sep 19, 2022

What is Automated Calling Service? Explain the 5 best Automated Calling Services of 2022!

Businesses can utilize automated calling services for various purposes, from completing administrative work to generating leads for sales. Know more with us!

Sept 22, 2022

An Ultimate Guide on Outbound Calling in 2022

Outbound calling is one of the most successful ways to interact with existing customers or reach out to potential ones. Here, we have discussed them in detail.

26 Sept, 2022

Explain DID Number For Your Businesses and Enterprise

This article discusses DID number services and how it works. It also highlights DID number benefits from the enterprise's perspective.

Sep 28, 2022

What is call masking, and how does it work?

Call masking is a helpful tool that e-commerce companies may use to safeguard their customers and their company's phone lines.

Sep 30, 2022

How Can Masked Phone Numbers Benefit Your Business?

Masked phone numbers are the new way to go for businesses today. A masked number is a phone number that lets you conceal your identity for outgoing calls and texts.

Oct 3, 2022

5 Call Recording Benefits and How Knowlarity Can Help

There are numerous call recording benefits. This article will give a comprehensive view of call recording software and its advantages in the call center service.

Oct 7, 2022

What Is The Purpose Of Call Management and Explain 6 Best Call Management Systems For 2022

Call management solutions have become essential for businesses that receive massive customer calls. Let us explore some of the call management benefits.

Oct 10, 2022

4 Ways Inbound Call Center Can Help Your Business

Investing your money in an inbound call center and time framing an inbound call strategy helps deliver a better customer experience.

Oct 14, 2022

How Your Business Benefits from Outbound Call Center Services

Knowlarity is a renowned outbound call center software company that offers unparalleled and customized outbound call center software to its clients.

Oct 17, 2022

5 Ways Businesses Can Leverage Missed Call Marketing Service

A missed call marketing solution is a method that is both efficient and unique, and it can be used to improve any kind of sales and marketing endeavors.

Oct 18, 2022

Why Do You Need Outbound Dialer For Your Business

Outbound dialers have become an integral part of the call center service business. With auto-dialer, brands can effectively reach multiple customers without wasting much time & effort.

Oct 28, 2022

Top 6 Benefits of Cloud Telephony For Small Businesses

Learn about the benefits of cloud telephony that can help improve communication for any business.

Oct 31, 2022

Enhance Customer Engagement with Click To Call Solutions

Customer engagement is highly important, and to avoid losing out on any of the clients in the situations above, businesses need to integrate smart tools like a click-to-call solution.

Nov 1, 2022

What is a Softphone and Why Do We Use It?

If you are looking for VoIP options, a softphone is your best bet. Softphones are software applications that help you make calls through a computer or a mobile device.

Nov 4, 2022

Inbound Vs. Outbound IVR: Which One Does Your Call Center Need

Numerous customer-centric businesses have turned towards Interactive Voice Response (IVR) solutions. It helps better manage all inbound and outbound calls through an interactive menu-driven system

Nov 6, 2022

Top 5 Benefits Of Choosing IVR For Your Cloud Contact Center

IVR solutions play a significant role in a customer-centric market. Cloud contact centers often leverage IVRs to inbound telephony calling systems. Read to know the benefits. 

Nov 7, 2022

Call Center Software: 7 Features That Give You Edge Over Competitors

To achieve this, companies adopt different systems. One of the most common solutions is call center software. The ideal call center software must enable customer engagement.

Nov 9, 2022

Business Phone System - 5 Ways They Help Your Business

A business phone system can assist you in streamlining all your conversations and fostering better teamwork in your business. Here are 5 ways how it can do more.

Nov 12, 2022

Top Cloud Communication Trends To Follow In 2022

In simple terms, cloud communication is the use of the Internet for voice and text-based interactions.

Nov 14, 2022

Role of Call Recording in Improving Customer Service

Call recording is a highly effective technique to see improvements in all aspects of your business, regardless of which ones you wish to focus on. Let’s know-how.

Nov 16, 2022

How Can You Grow Your Business with Toll-Free Numbers?

Getting a toll-free number is an affordable approach to growing your brand and staying in touch with your clients. But, how can it assist in your business growth? Let’s know!

Nov 18, 2022

The Role Of Automatic Outbound Calling For SMBs

It's challenging to grow a small business. However, productivity can be increased by using automated outbound phoning. Here's why you should invest in one.

Nov 21, 2022

Step-by-Step Working Procedure of Automatic Call Distribution System

Anyone who has ever worked in a call center understands how challenging it can be when multiple consumers call at once.

Nov 23, 2022

Top Benefits of Auto Dialer

This article will give you a complete walkthrough of the auto-dialer solution, what it does, and various auto-dialer benefits.

Nov 25, 2022

What Is DID? Why Does Your Business Need It?

How a direct-dial number makes it easy to handle the volume of inbound calls for the next phase of any business by connecting callers seamlessly.

Nov 28, 2022

What is a Virtual Number? Difference Between Virtual Number & IVR. Benefits of Virtual Numbers with IVR!

Virtual mobile numbers operate online rather than through a service provider or phone company. These are frequently used by companies to communicate with their clients & manage their accounts on social media sites like WhatsApp.

Nov 30, 2022

Different Features Of Call Management

Maintaining proper communication and doing business are two different sides of a coin. Every customer-facing business requires a call management service to maximize productivity.

Dec 1, 2022

Difference Between Auto Dialer & Predictive Dialer

Understand the key differences between auto-dialers and predictive dialers and their role in outbound call automation.

Dec 5, 2022

Benefits & Limitations of Number Masking

That's where the necessity for phone number masking is relevant. Number masking ensures that the data of both parties to the phone call is genuine.

Dec 9, 2022

Best Call Recording Software for the Industry

It might be challenging to pick call recording software. There are many options available, and they vary considerably. Here’s how you can decide on the best.

Dec 12, 2022

What Is Automated Calling And What Are The Two Types Of Outbound Calls?

As we can understand from its name, the automated calling system automatically places a call as soon as a support agent puts the phone down after resolving reported issues.

Dec 14, 2022

What is DID Number & How Do You Choose the Right Service?

Many businesses utilize DID numbers since they let customers get in touch with a certain person or department directly. Here’s what you should know about DIDs!

Dec 16, 2022

What Does A Call Centre Auto Dialer do? How Much Do Auto Dialers Cost?

Find out what a call center auto dialer is and how it works to make your call center a revenue, productivity, and customer satisfaction powerhouse.

Dec 19, 2022

Phone Number Masking: A Complete Guide To Securing Sensitive Information In Call Centers

With call masking, we can communicate without disclosing our personal contact information. Wondering how it happens? Well, a proxy telephone number is used when we place a call for a conversation.

Dec 21, 2022

Understanding Cloud Contact Centers and the Factors that Contribute to Their Success

A cloud contact center should be employed if you wish to enhance your customers' experiences on a single, integrated platform. Know how to make it successful!

Dec 22, 2022

5 Ways Cloud Telephony Can Help Businesses Go Green

Businesses worldwide are increasingly embracing cloud computing for various good reasons, but cloud telephony is another unnoticed but important rider on the same cloud wave.

Dec 23, 2022

Voice Broadcasting of Marketing Messages| Business Voice Broadcasting

Voice broadcasting software can do a lot for your business by letting your marketing messages reach millions of people in a short period of time.

Dec 26, 2022

Everything you need to know about click-to-call solutions

Learn what are click-to-call solutions, how they function, their important features, and the benefits of using Knowlarity's click-to-call software

Dec 27, 2022

Use and Scope of Outbound Dialer in Different Voice Solutions

Learn more about how and where you can use Knowlarity's outbound dialers in different voice solutions in our new blog to get started with this innovation

Dec 28, 2022

Why You Need A Toll Free Number: A Free Guide

Business marketing and connecting customers through phone calls have drastically shifted from traditional calls to toll-free ones.

Dec 30, 2022

Top 6 Benefits of Voice Broadcasting for a Business

Voice broadcasting software enables companies to record voice messages and send them to customers, giving them a very effective and convenient way to connect.

Jan 2, 2023

6 Ways To Improve Customer Experience Using IVR Solution

Enterprises are looking for new ways to improve the customer experience through IVR solutions. This article will give a quick walkthrough of the six aspects we can use to improve customer experience using Interactive Voice Response (IVR) solutions.

Jan 4, 2023

Top 5 Benefits of Using Virtual Number Solution in 2023

A VoIP phone system, which stands for Voice over Internet Protocol, is essentially what a virtual phone number is. Therefore, calls are connected through the internet rather than cables and plugs. The use of traditional phones is rapidly declining.

Jan 6, 2023

5Ws of Cloud Telephony Services for your Business

Cloud telephony refers to a service which enables a company to transfer all telephone facilities to the cloud. This means that the company can now perform all the telephony functions with data storage and internet facilities.

Jan 9, 2022

5 Cloud Contact Center Trends To Look Out For In The Future

If you want to leverage outbound call center solutions, Knowlarity is the best. This article will provide five cloud contact center trends to look out for in the future.

Jan 11, 2023

Explain Auto Dialers And Outbound Dialers & How To Choose The Right One

Auto dialers help improve efficiency and results for a business. Here is how to select the right auto dialer service for business.

Jan 13, 2023

What Is A DID Number And How Do Your Customers Benefit?

DID number is a popular telephony service that works as a virtual landline. Here, the customer can directly call a specific phone number associated with a brand's agent.

Jan 16, 2023

Call Management Software – Effective Tools, Processes And Metrics Businesses Need

A call management software can route calls within the customer support team as per the set parameters. The main purpose of call management software is to effectively handle business calls by following a set system.

Jan 17, 2022

7 Reasons You Should Integrate With Knowlarity

If you want to leverage a cloud telephony service provider, try Knowlarity. It offers a holistic set of call center and customer support services, Knowlarity is the best.

Jan 19, 2023

An Exhaustive Guide to Voice Broadcasting Software

This article is an exhaustive guide on voice broadcasting software, its features, and its benefits.

Jan 21, 2023

5 Ways Businesses Can Leverage Missed Call Alert Service

Missed call alert service is a cloud telephony solution delivering an easy way to understand potential customers who want to contact your business.

Jan 23, 2023

Toll-Free Number Vs IVR Solution Everything You Need To Know To Get Started

This article is a detailed guide on toll-free numbers, IVR numbers, and how they differ. We will also discuss outbound IVR software and the best service provider for toll-free and IVR solutions.

Jan 25, 2023

Phone Number Masking Know Meaning, Benefits, Use Cases & Why To Use

Call masking or phone number masking is a security and privacy solution that various cloud-based telephony and other call center-based brands use to protect customers' phone numbers.

Jan 30, 2023

6 Emerging CX Trends For Virtual Number In 2023

This article is a quick walkthrough of the six emerging customer experience trends call centers will witness in 2023 through virtual numbers solutions.

Feb 3, 2023

Redefining the Contact Centers with Integration of Artificial Intelligence & Cloud Telephony

The integration of artificial intelligence (AI) and cloud telephony is helping businesses provide a seamless and efficient customer experience. Let us first discuss cloud technology, artificial intelligence, and their respective impacts.

Feb 6, 2023

What Are Missed Call Services & How Do I Stop Missing Phone Calls

Looking for a comprehensive guide on missed call alert services? Keep reading to find more and improve your customer service.

Feb 10, 2023

How is Virtual Phone Service, Enabling Freedom, Portability, and Call Analytics?

Virtual phone numbers are a must-have technology for many start-ups and small to medium-sized businesses (SMBs). With every labor hour and penny spent, the cost and resource management of these companies are of the utmost importance.

Feb 13, 2023

The Advantages of Integrating AI in Your Cloud Contact Center

The involvement of Artificial Intelligence (AI) in cloud contact centers has completely changed the way a business interacts with its customers.

Feb 15, 2023

Manage Business Customer Relationships with Personalized IVR Solutions for Increased Profitability

Interactive Voice Response (IVR) is an automated voice system that simplifies customer segmentation and routing. It allows customers to make choices by pressing keys on their phone. IVR solutions have become an integral part of modern business operations.

Feb 17, 2023

Maximizing The Use of Missed Call Services For Lead Generation

Missed call services are a great as well as an innovative way of generating leads for any business in this digital age.

Feb 20, 2023

Advantages of Using Virtual Numbers for Your Business: Enhancing Flexibility, Reach & Customer Support

Virtual numbers are a super powerful tool acting as a communication channel enhancer for many businesses. It also has the potential to improve customer service for any business.

Feb 22, 2023

The Versatility and Power of Automated Outbound Calling Solutions for Businesses

Automated outbound calling is a call center process that enhances agent productivity by utilizing dialer software to place calls via the Internet from predetermined lists of leads or accounts.

Feb 24, 2023

The Impact of Toll-Free Numbers on Customer Service and Satisfaction

A toll-free number is a phone number that is free of charge for customers to call, regardless of their geographical location.

Feb 27, 2023

The Benefits of Integrating Call Management Software with Your CRM

Integration of call management software with your CRM can provide some great benefits to your business.

Mar 3, 2023

Improving Customer Service and Lead Generation with Auto Dialer Technology

Auto Dialer software is a cloud telephony solution that facilitates businesses in communicating with their customers or clients through automated calls, messages, or emails.

Mar 6, 2023

Virtual Numbers For International Expansion: How to Expand Your Business Globally?

Virtual numbers, also known as cloud-based phone numbers, represent a revolutionary leap in communication technology, routing calls via the internet rather than traditional telephone lines.

Mar 9, 2023

Missed Call Solutions and Customer Segmentation: How Businesses Can Target The Right Audience at the Right Time

Missed call solutions, also known as missed call marketing, is a super popular way of marketing commonly used by businesses from developing countries like Africa & India.

Mar 13, 2023

The Role of Toll-free Numbers in Attribution Modeling and Marketing ROI

oll-free number solutions have become vital to the marketing strategy with the increased allocation of resources towards digital advertising channels.

Mar 15, 2023

Harnessing the Power of IVR and WFO Analytics for Contact Center Efficiency and Excellence

Interactive Voice Response (IVR) is a sophisticated and dynamic telephone menu system that enables callers to provide input via their phone's buttons, allowing the call to be identified, segmented, and channeled to the most suitable agent or department.

Mar 27, 2023

The ROI of Click to Call: Demonstrating the Business Value of the Solution

Click to call services to help customers in creating a more direct & personal connection with a business.

Mar 3, 2023

Why is an Interactive Voice Response (IVR) important to Your Business?

An IVR system is simply called Interactive Voice Response. It is programmed to offer callers a relevant, personalized and pleasant customer experience.

Apr 5, 2023

Analyzing the Effectiveness of IVR Systems for Outbound Call Campaigns

Interactive Voice Response (IVR) systems have become a significant technology in the world of customer service and outbound call campaigns.

Apr 10, 2022

Unleashing the Power of Missed Call Services for Explosive Company Growth

Missed call services have become a super popular tool, in recent years, for companies to engage with their customers.

Apr 13, 2023

Unlocking the Secrets to Measure the Impact of Your Toll-Free Number

A toll-free number can be an extremely valued asset for any business offering its customers an easy way to connect with you without incurring any costs.

Apr 18, 2023

Virtual Numbers in Multi-Channel Marketing: Analyzing the Impact on Customer Engagement and Conversion

Virtual phone numbers represent a potent asset for enterprises involved in multichannel marketing.

May 15, 2023

The Impact of Cloud Contact Centers on Organizational Agility and Flexibility

Cloud contact centers are transforming the way organizations conduct business, providing a platform for greater agility and flexibility.

May 24, 2023

Empower Your Sales Team with Cloud-Based Contact Center Tools

These cloud-based communication channels enable businesses to streamline their correspondence channels, elevate customer experience, and ultimately propel their sales growth.

Jan 3, 2024

How to Get 1800 Toll Free Number for Your Enterprises in India?

A 1800 toll free number isn't just a sequence of digits; it's a powerful tool for businesses. Not only does it lend a professional sheen to your brand.

Jan 31, 2024

What is IVR Solution and Explain its Key Features and Advantages?Interactive Voice Response (IVR) is a technology that allows automated interaction between a computerized system and callers through voice and touch-tone keypad inputs.

Interactive Voice Response (IVR) is a technology that allows automated interaction between a computerized system and callers through voice and touch-tone keypad inputs.

Feb 15, 2024

Optimizing E-Commerce Operations: Key Strategies for Integrating a Virtual Phone Number System

Virtual phone number offers features like call logging and recording, and even sends voicemails directly to your email.

Feb 28, 2024

Personalization 2.0: Crafting Tailored Customer Experiences with Virtual Numbers

Embrace the power of Personalization 2.0 with Knowlarity’s virtual numbers, and watch your business transform into a customer-centric haven where everyone feels valued and understood.

March 4, 2024

The Toll-Free Experience That Elevates Customer Journeys

Toll-free service providers can help you by making your toll-free number even more powerful by integrating it with other communication channels and technologies

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Today we are trusted by over 6000+ businesses across 65+ countries and is the leading cloud communication provider in emerging markets serving across multiple industrial verticals. We have a globally recognized name with over 300+ employees offering our clients unprecedented reliability and intelligence by enabling business communication through voice, video, AI and messaging through our smart platform.

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