Aug 24, 2021
Toll-free numbers are being used by businesses to enable customers to contact them effortlessly. The technology is fast gaining ground in India, where companies rely on the solution and reap the toll-free number benefits.
May 8, 2021
Getting access to a smart cloud call center software in India is the vital key to offer timely transformation of communication. Cloud call center softwares will help you achieve your customer satisfaction goal.
Aug 31, 2021
A Toll-free number is a cloud-based contact number used by businesses to enable their customers to call them free of cost.
Sep 1, 2021
If you want to get a Virtual Phone Number, you should consider several vital points before selecting a Virtual Number.
Feb 15, 2022
An Indian Toll-free number should be your top priority if you are running a business in the competitive Indian business landscape.
Sep 7, 2021
Any business can benefit from toll-free number service providers. Start-ups have different opinions about toll-free numbers, including that it is only for SMEs and established brands.
Sep 7, 2021
Businesses can record every call in real-time and listen to them later to improve their services. If you have a UAE business, you should get the IVR technology with the call recording feature.
Feb 11, 2022
Virtual numbers served as rescues for many businesses' by offering flexibility to customer support teams, who are still working from home.
June 9, 2021A toll-free number is a virtual number that gives your customer the benefit of calling you, without any charges.
June 9,2021
Outbound calling is a versatile solution. It can be used with all industries and in all sectors. Keep reading to find out
Sep 9,2021Virtual number is an advanced product of cloud telephony that helps businesses to improve their growth prospects.
Sep 9, 2021
This question is doing rounds in the business circle and gaining immense popularity among all types of industries. Irrespective of their scale, organisations are integrating this solution into their systems to improve Customer Experience.
June 11, 2015
Educational institutes can enhance customer relationship using Cloud telephony solutions such as hosted IVR, Click to call, missed call and tollfree number
Feb 16, 2022
Cloud Contact Center is a cloud-based solution, and it has been developed to serve businesses to improve and modernise their call center operations.
Feb 14, 2022
The IVR system is becoming an integral part of organisations that are marching ahead with a progressive approach.
Mar 22, 2023
Call recordings have become an essential tool for the financial industry for preventing unauthorized trading activities.
Sep 13, 2021
Indian entrepreneurs are increasingly relying on virtual phone numbers to provide an enhanced customer experience. But what is this technology about?
December 9, 2015
Knowlarity offers a wide range of intelligent and flexible cloud solutions to provide access to voice communications from anywhere across the globe.
June 16, 2021
Voice searching is a boon by technology to humankind. You can relieve your fingers and hands and can communicate with a voice assistant verbally.
Aug 19, 2015
Knowlarity's Super Receptionist service provided an easy platform for OYO ROOMS to establish strong communications system & ensure best customer experiences.
Nov 02, 2015
With most businesses gearing towards cloud technology, choosing the right service will complement your CRM workflow, offering seamless integration.
Jun 07, 2015
A simple framework that can aid app developers in deciding the best suited monetization model to their app
Jan 19, 2016
Toll free is playing a critical role in branding, marketing and customer interaction. Today, there are more than 40 million Toll-Free Numbers in use.
Dec 22, 2016
Being prepared for the disaster in businesses ensures that services never get affected or restricted and thus failover issues can be minimised.
Jun 11, 2016
Father's Day is a special occasion to thank your father for his unconditional love and support. A mere gift and card shall not speak your heart out, so why
Sep 15, 2021
The progressive Dialer is one of the most useful technologies businesses can use to communicate with their customers.
August 23, 2015
Cloud communications, a popular technology facility has the potential to streamline business communications, leverage the brand and spark customer engagement.
June 19, 2019
As competition in the market is brimming, customers are becoming a fundamental element of every business.
June 20, 2021
Integrated voice response (IVR) is a system where the companies’ calls are attended by a prerecorded voice. IVR services for electronic industry.
May 22, 2021
Knowlarity’s TollFree number solution helped Freecharge to increase the number of leads by 40% & is a great marketing tool to be used across the verticals.
June 23, 2019
Home appliances are must have in the normal life of a modern man. It has been contributing in evolution right from the Stone Age. Outbound Calling helps by
June 24, 2019
If you're wondering about how far cloud telephony has come, start thinking about how far it will go. Read more to know about cloud telephony services india.
June 25, 2019
The secret to a good opinion or campaign poll is a cloud telephony solution that is commonly known as missed call solution.
June 26, 2019
Sometimes you wonder why every company needs a similar solution. Let me tell you why each and every company needs a toll free no!
Jan 09, 2015
Cloud telephony works when good old phone lines, sometimes large banks of them, terminate at a data center that uses specialized technology.
Jul 05, 2018
Missed call numbers come with a lot of benefits for companies. Understand the importance and impact of a missed call number for lead generation at no cost.
March 14, 2022
The cloud telephony experts at Knowlarity now have a new solution, which lets even fledgling startups and SMEs establish inbound call centres. Read more
Apr 03, 2015
Flexibility to cope with the local customer preferences, governance mechanisms, cultural sensitivity and workforce ambitions will be critical to success.
Jul 20, 2015
Online Classified, Missed Call, Virtual Number, E-Commerce, Cloud Communication
June 28, 2019
Learn why Knowlarity ranks number one in the 'best missed call service provider' list and how it maintains itself to be at the top!
Apr 02, 2015
Knowlarity provides speedy, easy to use and personalized customer experience by inbound and outbound calling solutions to the company. Read more
June 13, 2021
And now it’s ZipDial and Twitter! What’s the secret?
May 25, 2021
How Knowlarity made call-handling easy for Easy Taxi
Oct 31, 2017
It was not supposed to be like this. The customer service was supposed to solve our problems when we called them. It was not supposed to make us hate the experience and the product. What went wrong?
June 29, 2019
Knowlarity’s super dialers are powered for extreme performance in new age outbound call centers.
Sep 20, 2021
Customer engagement is an absolute necessity to drive business growth and revenue. Today, businesses integrate the latest solutions and tools such as the Click to Call to increase customer engagement and responses.
Sep 20, 2021
The Outbound contact center is one such solution that is helping organisations all over the UAE to promote their business.
Sep 20, 2021
The Click to call is an advanced technology that enables prospective customers to effortlessly get in touch with a business.
Sep 20, 2021
The Toll-free Number vs. local number debate is gaining prominence as the former technology has proved disruptive in the business landscape.
Sep 16, 2021
The IVR number refers to Interactive Voice Response, and it is a cloud telephony technology that is helping a large number of businesses to streamline their business communication.
Sep 17, 2021
Number masking has become a massive necessity as organisations are prioritising data privacy while meeting customer expectations.
Sep 18, 2021
The Virtual Mobile Number CLI refers to the cloud-based virtual number -Calling Line Identity. Businesses can make outbound calls to customers that display the ten-digit number.
Sep 19, 2021
Move beyond the traditional phone system and mobile phones, get acquainted with Softphone. It is a computer software application with which a business can make, receive and manage calls
Oct 18, 2021
A virtual number is a phone number without a direct connection to a telephone line. Through a virtual number, you can route calls to any member of your team who can take calls on the devices you choose.
Oct 18, 2021
Cloud-based contact centers have become the key to improving customer experiences, satisfaction, and retention in the age of digital channels.
Oct 18, 2021
The simplicity of missed call solutions makes them a favorite among customers and businesses alike.
Oct 19, 2021
Business today knows no worldwide or virtual limits.
Oct 19, 2021
A softphone is faster, less expensive, and easier to set up than an analogue extension.
Oct 19, 2021
Outbound calling services relay pre-recorded voice messages to customers using automated calling services.
Oct 21, 2021
As the name suggests, the virtual number is a contact number in the cloud, and it is not assigned to a particular phone number or mobile number.
Oct 21, 2021
The cloud telephony provider Knowlarity offers cloud call center software that offers employees and managers simple widgets and dashboard displays, aligning enterprise and agent goals.
Oct 22, 2021
Discover how Knowlarity’s cloud communication solutions can relieve your business representative team of some of their grievance redressal responsibilities and mundane tasks, empowering them to focus on strategic tasks and revenue generation.
Oct 22, 2021
Media houses rely heavily on subscribers to succeed, this is where the missed call service providers can help.
Oct 22, 2021
Softphone for business is a revolutionizing solution that has enabled companies to function way beyond the boundaries of physical limitations, even during the challenging times of the pandemic.
October 19, 2021
the demand for a toll-free number service provider in India is enhancing each passing day. Toll-free numbers can be apprehended as the type of telephone numbers that comprise distinct three-digit codes.
October 20, 2021
IVR services can drastically impact efficiency by a positive expansion. IVR framework turned into an indistinguishable piece of different parts of customer service as well as the company in general.
22 October
An IVR system is simply called Interactive Voice Response. It is programmed to offer callers a relevant, personalized and pleasant customer experience
Nov 15, 2021
Learn the benefits of a missed call solution and how businesses can deploy it to collect important feedback from their customers, complete with use cases.
Nov 16, 2021
A virtual number is an intelligent business solution with powerful features available at a very economical price
Oct 18, 2021
This article will list the benefits of using the cloud telephony software of Knowlarity, which is a renowned cloud telephony provider with extensive features and services.
Nov 18, 2021
Cloud contact center software can optimize customer experience satisfactorily. They can assist their queries the businesses are considering it as the best option.
Oct 19, 2021
A cloud contact center is a one-stop contact point for an organization hosted on an Internet server.
Nov 20, 2021
Lowering the chance of missed calls while nurturing and increasing quality leads through virtual phone number solutions is what businesses are leveraging.
Nov 22, 2021
Outbound calling solutions are helping businesses grow rapidly by expanding the customer base. How can outbound calling solutions enhance customer satisfaction by using security practices? Learn all about it here.
Nov 24, 2021
This article covers all you should have some familiarity with regarding how to run a missed call promoting effort to draw in more leads and develop your business shrewdly while enhancing brand awareness
Nov 22, 2021
Give your business a professional image, better marketing reach, faster delivery and higher credibility by using toll free numbers.
Nov 24, 2021
To keep customers’ loyalty in the long run, your brand should be accessible easily. Click here to know how premium toll free numbers expand the reach of customer service.
Nov 25, 2021
oll-free service providers in India offer impeccable solutions to organizations to analyze the results of their marketing strategy.
Dec 21, 2021
Click-to-call is a type of digital communication where the user clicks on a button or a link for immediate connection to another user.
Dec 22, 2021
Toll-free number solutions are assisting your start-ups and small business as friendly and reputed organisations to the customers.
Dec 22, 2021
If you are looking to get the virtual number solution for your business, you can contact Knowlarity, the leading cloud communication service provider. They offer virtual numbers to track and analyse the communication workflows of your organisations.
Dec 22, 2021
Using the virtual number solution in your business, you can receive actionable data insights on call performance.
Dec 24, 2021
Click-to-call is the easiest way to connect to a business in real-time instantly. Communication is made easier with this service.
Dec 24, 2021
Call automation is the technique of a telephony system that allows businesses to interact with customers along with features like speech analysis, call recording, live call monitoring, AI-based services, etc.
Dec 25, 2021
A softphone is a free, device-independent program that acts as a digital phone interface, permitting customers to make and receive calls.
Dec 25, 2021
Do you want to scale up your business faster with reliable communication? Then WhatsApp Business API might be the best solution for you. Read on to find out why.
Jan 10, 2022
virtual numbers can help start-ups in growth significantly. Many organisations worldwide use virtual numbers to improve their business functionality and customer service delivery practices.
Jan 12, 2022
IVR is an automated phone system that responds to incoming calls, collects information from callers, and transfers them to the right department or gives a self-service option.
Jan 14, 2022
Number Masking refers to a system that hides the business' and consumer's actual contact information. Instead, both parties see a temporary number. This protects personal data and allows for privacy.
Jan 15, 2022
We are also one of the leading virtual number providers in India. We help our clients realize the full potential of business communication
Jan 16, 2022
A cloud contact center can help automate business processes like customer query management, helpdesk services, appointments, etc.
Jan 20, 2022
Click-to-call is the easiest way to connect to a business in real-time instantly. Communication is made easier with this service.
Jan 20, 2022
Missed call solution is an instant, cost-effective method to generate leads and collect valuable customer information.Each missed call comes with a new scope of opportunity.
Feb 13, 2022
IVR is a software system that lets companies take control of incoming calls. The purpose of IVR is to provide automatic voice recognition services for customers.
Feb 16, 2022
IVR Solution ensures that your customers are not left waiting in the queue and also provides them with satisfactory answers through the pre-set menu.
Feb 17, 2022
IVR Solution helps the businesses automate their customer interactions by using human-like voice for connecting with the customers instantly as they call.
Feb 18, 2022
Toll free numbers are those which start from 1800- and 1860- digits, are much easier to remember for the customers and not chargeable on the customers' end.
Feb 19, 2022
Toll free number is a telephone number starting with 1800- or 1860- which is not chargeable to the customers when they call on it. It is much easier to remember and also creates a trustworthy brand image for the business
Feb 20, 2022
Missed Call Solution can help a business grow much faster by amplifying the customer engagement. It is user-friendly and easily scalable as per the business need.
Mar 4, 2022
Outbound call center software has become so common that it is used in various sectors from healthcare to financial services, retail, and e-commerce industries.
March 15, 2022
A softphone, a software-based phone, allows its users to place calls over an internet connection. It eliminates the need of designated physical hardware, as you can easily install it on desktops and mobile devices.
March 24, 2022
Call outbound dialers who use scripts may dramatically boost call productivity. This efficiency boost may have huge financial benefits.
March 25, 2022
IVR is an automated phone technology where incoming callers can access information using a voice response system without speaking to an agent.
March 25, 2022
This article will discuss the different types of dialers used by telemarketers along with their benefits and the type of auto-dialer software best for your business
March 26, 2022
Cloud contact centers or cloud call centers are cloud-driven calling services that help the organization handle incoming and outgoing customer calls. Cloud-based call centers are flexible and scalable.
March 26, 2022
Auto dialing software is one of the best tools to grow your business. It allows you to automate your calling campaigns and generate leads for your business. This article briefly introduces the different types of auto dialer software used in India.
March 26, 2022
Missed call solutions help businesses to call back those customers who give missed calls to their receivers.
March 28, 2022
The Indian toll-free number becomes incredibly significant in this situation. Toll-free calling and toll-free numbers are now common concepts in India. The majority of businesses and customers find them relatively straightforward to use.
Mar 29, 2022
Virtual numbers are like the original numbers and not assigned to any particular device so that they can be accessed through any device and location.
Mar 30, 2022
Missed call solution seamlessly integrates with existing communication systems like SMS, IVR, or email at no additional cost. Often, an SMS is sent out to acknowledge the inquiry.
Apr 1, 2022
A toll-free number is a virtual phone number associated with several phone numbers. The caller's call is automatically transferred to the agent's line and is free of charge to the caller. Toll-free numbers cannot be used to make outgoing calls.
Apr 5, 2022
Get the most reliable and trusted auto dialer software services for your cloud telephony solution requirement.
Apr 11, 2022
Virtual number is a cloud-based phone number used by businesses to receive and make calls with any device over the internet. Though the functioning of the virtual numbers is similar to traditional phone numbers
Apr 14, 2022
The benefits of virtual numbers and their cost-effective prices will blow your mind. Find out more here. We also talk about the benefits of Knowlarity’s virtual number offerings and the different pricing plans available according to businesses’ needs.
Apr 14, 2022
The benefits of virtual numbers and their cost-effective prices will blow your mind. Find out more here. We also talk about the benefits of Knowlarity’s virtual number offerings and the different pricing plans available according to businesses’ needs.
Apr 14, 2022
IVR systems are cloud telephony services that can give customers access to account balances, account details, and other types of information that they might need. IVR systems can also transfer calls
Apr 15, 2022
Toll-free numbers help increase lead conversion rates of any business by promoting their product when customers call them for inquiries. Many companies do not function beyond office hours.
Apr 18, 2022
Cloud Contact Center agents address customer complaints and reply using advanced tools. These solutions, in particular, deliver officially branded touch points safely via social media APIs.
Apr 18, 2022
Want to grow your business by generating more leads and increasing customer satisfaction? Start by opting for a Toll Free Number Solution to increase brand awareness
Apr 19, 2022
Learn about how to set up an automatic dialer and how it can bring a profitable business, Get a free trial of auto dialer solutions from Knowlarity!
Apr 20, 2022
Learn more about what phone number masking is, why it is important, and how you can mask customer phone numbers using Knowlarity’s simple tools.
Apr 22, 2022
Missed call solutions were first implemented to save money on expensive phone bills. Its use has now grown to signal simple life updates such as arriving home safely, having a good date, or receiving goods.
Apr 22, 2022
Missed call service is extremely beneficial to businesses and organizations in various industries, including healthcare, e-commerce, food delivery, politics, and many more
Apr 28, 2022
Discover more about the importance of phone number masking and if it is illegal to mask a phone number using Knowlarity’s cloud telephony-based solutions
May 4, 2022
An auto dialer is an extensively used software for automatically dialing calls and speeding up the client customer support process.
May 6, 2022
VoIP stands for voice over internet protocol. Business VoIP is a modern-day business phone service that sends audio, video, and data over the internet rather than through a traditional PSTN landline.
May 7, 2022
Enhance your customer satisfaction with IVR service and help yourself save money with this cost-effective alternative.
8 May, 2022
IVR services is a technology that allows businesses to automate customer experience in outbound and inbound calls by using pre-recorded voice messages and Text to Speech technology.
May 9, 2022
A virtual phone number is nothing but a new way of generating phone numbers where you can choose your own number and change it as you wish. It sounds like the next big thing that the telecommunication industry has experienced so far.
May 9, 2022
Toll-free numbers are telephone numbers with distinct three-digit codes, mostly belonging to businesses or customer service.
May 10, 2022
People frequently complain about how unpleasant dealing with a call center is. It is unsurprising: customer expectations have skyrocketed since the digital age began, and your call center needs to accomplish the client goals in the long run.
May 10, 2022
Virtual phone numbers are a new approach to selling a product or service using the internet. By using this marketing strategy, you can get your brand name and or business out there to a wider audience.
May 12, 2022
A cloud-based auto dialer system is an outbound dialer software that automatically dials a set of contacts.
May 14, 2022
The missed call solution is a makeshift change in the experience of your online customers.
May 16, 2022
Click-to-call functionality can be integrated with advanced IVR technology (interactive voice response) to communicate with the customer in the local language based on the customer's geographical location.
May 18, 2022
The click to call solution enables customers to communicate with your business at the click of a button.When customers can directly connect with a representative from the brand, it leads to higher trust and a positive impact on customers’ minds.
May 18, 2022
What is number masking? Get number masking services for your business to mask the mobile numbers of your clients and team to maintain security.
May 21, 2022
Knowlarity offers the best and most comprehensive missed call alert service in the market. With its many features and benefits, it is the perfect solution for businesses of all sizes.
May 22, 2022
An outbound auto dialer is a piece of hardware that lets you make many phone calls at once by automatically dialing numbers for you. This system saves time and helps reduce costs.
Jun 1, 2022Toll-free number solutions have become indispensable in the present era of cut-throat competition. Organizations can stay connected with their esteemed customers and communicate effectively with the help of toll-free numbers.
Jun 2, 2022Call Center Software is a piece of software that allows you to manage communications with customers across numerous channels and sources.
June 3, 2022
A call masking solution is crucial for securing your customers’ sensitive data from any sort of thefts and cyber dangers. Read on to know more about them!
Jun 4, 2022
Masking of numbers is an advanced-level data protection technique that makes sure to safeguard the privacy of the customer’s contact number.
June 5, 2022
Contact centers recognize the cloud's potential with more technological adaptation. Find out here the things you need to know!
Jun 7, 2022
A virtual number, also known as direct inward dialling (DID), allows you to route calls to your business wherever you are.
Jun 8, 2022
In short, known as IVR, Interactive Voice Response interacts with customers using a pre-recorded message with touch-tone technology, spoken word responses, or both.
Jun 9, 2022
An auto-dialer app is a software programme that can be used to automatically call people.
June 10, 2022
The softphone system is accessible on any device - not just traditional landline desk phones - since the calls are made over the internet and not throu1gh the traditional PSTN network.
Jun 13, 2022
Toll-free numbers, also known as freephone numbers, are helpful if you want your callers to reach you without paying long-distance charges
Jun 14, 2022
Interested in buying IVR solutions? Let’s get a crisp idea about its benefits & types.
Jun 15, 2022
An auto dialer software does exactly what its name suggests– it is software or hardware that allows you to make outbound calls in bulk or to multiple phone numbers simultaneously via an IVR system or recorded voice.
June 16, 2022
Get the benefit of software for call centers to improve productivity and customer satisfaction. Call center solutions help to meet your business goals.
Jun 17, 2022
A call center system is an integral aspect of any business and should be given the attention it deserves. Companies can substantially increase customer satisfaction and reduce customer service response time by improving the call center process.
Jun 20, 2022
A DID number allows you to route incoming calls directly to your business landline or cell phone, even if the call originates from outside your local area code.
Jun 21, 2022
Call recording can also cause legal issues, so users must be careful about how they record calls. The guide will teach you how the call recording software works.
June 22, 2022
The VoIP technology is a panacea to all the pain points related to voice support. This blog will explain what it is, how it works, and which benefits make it the first choice for businesses.
June 23, 2022
Ever wonders how missed call solutions are helping businesses get huge volumes of customers? Let’s dig into the answer.
June 24, 2022
Handling customer calls has always been arduous, but you can overcome this with the help of an automatic call distribution system. Click here to know its benefits.
June 24, 2022
Click-to-call has disrupted the customer service landscape, which provides immense benefits to businesses and consumers. Many businesses are making the shift towards a click-to-call solution.
June 25, 2022
Do you want to use an automated calling system, but are not sure about your decision? Click here to learn about the system’s important features and make the best call for your business.
June 25, 2022
Customer experience and call management are directly proportional to each other. Click here to know what a call management system is and what you should do to handle customer calls.
June 29, 2022
Not sure which auto-dialer solution is best for you? Pick the best auto dialer system for your company with Knowlarity!
July 2, 2022
A virtual phone number can help you connect securely with anyone and anywhere through the Internet, which helps businesses in safeguarding their privacy.
July 4, 2022There is no denying that IVR, or interactive voice response, is a game-changer. But how can you get it for your company? Learn more with Knowlarity!
July 5, 2022A toll-free number offers an excellent way for businesses to interact with their customers and quickly resolve their queries. Read on to know more.
July 6, 2022
Businesses can manage customer service over phone, text, mail, and social media using cloud-based contact centers. Beyond just making and receiving calls, software for call centers has sophisticated capabilities.
July 7, 2022An automated calling system, better known by the name IVR (Interactive Voice Response), gives callers the opportunity to access information through a voice-enabled response system of pre-recorded messages.
July 8, 2022
An Auto Dialer System is a software solution that will call numbers on a list. The auto-dialer will connect the caller to a live person or pre-recorded message.
July 8 , 2022
Learn about call-masking solutions to improve your customer interaction and business profile.
July 11, 2022
DID numbers can be used anywhere in the globe and that call forwarding is frequently less expensive than international calling plans is one advantage over local numbers.
July 12, 2022
Number masking is a voice-over-internet protocol system that safeguards the privacy of call participants. It will be your customer and agent in this scenario. Two on-call people/entities interact without revealing their phone numbers.
July 13, 2022A call management system is a comprehensive system through which businesses handle incoming customer calls. These call management services help track calls, collect valuable insights, and routing calls to the suitable department/person.
July 13, 2022Transcribe every interaction to help your team grow, secure your legal responsibilities and serve your customers better with Knowlarity's call recording services,
July 14, 2022A Missed Call Number Alert Service is a cloud telephony solution companies use to advertise goods or services, carry out polls or surveys, confirm clients, and much more.
July 15, 2022
Want to move away from the daily hassle of extensive customer interaction? Knowlarity's missed call services help keep your client interaction concise and satisfactory.
July 16, 2022A call center where the agents place calls for various business services for a company like telemarketing, telesales, collections, etc., is called an outbound call center
July 18, 2022An outbound auto-dialer is a software system that automates outbound calls from sales and customer care agents to prospective customers. Read on to find out more!
July 19, 2022Leveraging an automated calling system with human-like voice interaction to contact customers enhances customer interaction and helps businesses stay connected with customers.
July 20, 2022
An inbound call center software is a communication facility explicitly built to manage incoming customer calls. It caters to a wide range of customer and potential customer queries, including product details
July 20, 2022
Click-to-call has disrupted the customer service landscape, which provides immense benefits to businesses and consumers. Many businesses are making the shift towards a click-to-call solution.
July 21, 2022
WebRTC (Web Real-Time Communications) technology, which is used by softphones, is a free and open-source platform that is simple to incorporate into web-based applications.
July 23, 2022
The toll-free number solution has been in existence for more than 50 years to help businesses streamline customer support. Know how you can get one for your business.
July 24, 2022
Do you want to set up IVR services for your business to route and expedite incoming calls? Know how with Knowlarity!
July 25, 2022An auto-dialer app or software system is an outbound call-center solution that can dial customers’ phone numbers automatically from a list or database.
July 26, 2022Businesses are now using Virtual phone numbers to expand business services globally. It is a tool that has brought about a sea-change in the customer care landscape, helping organisations reach out to a bigger customer base. Know how!
July 27, 2022
Automatic Call Distribution is a software solution that optimizes the call routes and smartly routes the incoming calls to specific agents based on certain criteria
July 28, 2022
Business telephone systems enable communication between employees and business owners and the capacity to answer incoming calls. There are numerous available business phone systems.
July 29, 2022
A missed call solution assists businesses to call back their customers who dialed a missed call on their preferred number. With the help of the auto-dialer
Aug 1, 2022
Voice broadcasting is a mass communication software that enables bulk outbound calls to multiple numbers simultaneously. It is one of the best ways to connect and communicate with a large group audience at once.
Aug 3, 2022
Every Indian toll-free number has a unique identity. Your customers will enjoy the most comfortable calling experience because toll-free numbers can be dialed from a landline or a mobile phone without incurring fees.
Aug 4, 2022
Businesses are looking for innovative ways to ensure customer satisfaction, and virtual numbers provide that you can effectively manage your business.
Aug 5, 2022
If you wish to get a call center solution, here are some features you should look for in call center software.
Aug 8, 2022
There are several benefits of IVR solutions. We can improve customer service using IVR solutions for our call centers.
Aug 9, 2022
In our efficiency-driven world, automated calling systems are now almost universal, and many individuals routinely use them. But how does it benefit you? Keep reading to find out!
Aug 10, 2022
Do you want your agents to be more productive at work? Deploy an autodialer and see the results. Here are the key points that will help.
Aug 11, 2022
Do you want to invest in predictive dialer software, but are unsure about its impact on outbound calling? Click here to know.
Aug 12, 2022
Phone number masking is the method to hide our phone numbers when calling or texting someone. With the ever-increasing data privacy concerns, the number masking technique has become essential for businesses.
Aug 13, 2022
Call recording services allow you to provide utmost customer satisfaction and help your business thrive. Read this to know more about call recording benefits.
Aug 14, 2022
Know what it takes to build an effective inbound call center and how you can customize it for your customers.
Aug 16, 2022
Direct-Dial-In, also called DDI, is at times called Direct-Inward-Dialing or DID. It allows businesses to eliminate the actual reception by creating a virtual telephone number.
Aug 18, 2022
Want to invest in outbound call center software but are unsure about its future? Read on to get clarity now.
Aug 19, 2022
You should get missed call solution from a reputed provider like Knowlarity to collect customer feedback with no hassle.
Aug 20, 2022
Do you want to know about an outbound dialer and its types used in a call center? Read on to find out.
Aug 22, 2022
One of the great strategies to protect a customer's privacy and identity without compromising their data is to use call masking, also known as number masking or phone number masking.
Aug 23, 2022
Implementing automatic calling software can enhance the agents' productivity. If you wish to create the best call center solution for your businesses, leverage the potential of automatic calling software.
Aug 24, 2022
Are you thinking about investing in click-to-call solutions but unsure how to choose the right one for your business? Get help here.
25 Aug, 2022
Voice broadcasting is a great way of reaching out to your customers. Learn how IVR with voice broadcasting can enhance this experience.
26 Aug, 2022
Work from home is the new normal, so learn how cloud business phone systems enable businesses to work remotely yet improve their efficiency.
Aug 29, 2022
Customer service executives can listen to recorded calls using Call Management Services and give agents feedback on performing better.
Sep 1, 2022
An Interactive Voice Response (IVR) system is an automated voice-based phone response system that we can use in enterprises to set up call center solutions.
Sept 2, 2022
Lead management solutions are meant to manage and nurture leads through the sales process. Read about how lead management software identifies quality prospects here.
5 Sept, 2022
The benefits of virtual numbers are endless. Irrespective of how small or large your enterprise is virtual phone numbers will always be cost-effective.
Sep 7, 2022
A progressive dialer is an automated dialing method in which computer software goes through a list of numbers generated in advance.
Sept 10, 2022
Toll-free solutions have become the backbone of most businesses. This article will discuss toll-free numbers, their benefits, and four tips on how toll-free numbers can help manage your business.
Sept 14, 2022
You can make better client relationships and offer a better customer experience via an effective call center solution, all while increasing team productivity.
Sep 19, 2022
Businesses can utilize automated calling services for various purposes, from completing administrative work to generating leads for sales. Know more with us!
Sept 22, 2022
Outbound calling is one of the most successful ways to interact with existing customers or reach out to potential ones. Here, we have discussed them in detail.
26 Sept, 2022
This article discusses DID number services and how it works. It also highlights DID number benefits from the enterprise's perspective.
Sep 28, 2022
Call masking is a helpful tool that e-commerce companies may use to safeguard their customers and their company's phone lines.
Sep 30, 2022
Masked phone numbers are the new way to go for businesses today. A masked number is a phone number that lets you conceal your identity for outgoing calls and texts.
Oct 3, 2022
There are numerous call recording benefits. This article will give a comprehensive view of call recording software and its advantages in the call center service.
Oct 7, 2022
Call management solutions have become essential for businesses that receive massive customer calls. Let us explore some of the call management benefits.
Oct 10, 2022
Investing your money in an inbound call center and time framing an inbound call strategy helps deliver a better customer experience.
Oct 14, 2022
Knowlarity is a renowned outbound call center software company that offers unparalleled and customized outbound call center software to its clients.
Oct 17, 2022
A missed call marketing solution is a method that is both efficient and unique, and it can be used to improve any kind of sales and marketing endeavors.
Oct 18, 2022
Outbound dialers have become an integral part of the call center service business. With auto-dialer, brands can effectively reach multiple customers without wasting much time & effort.
Oct 28, 2022
Learn about the benefits of cloud telephony that can help improve communication for any business.
Oct 31, 2022
Customer engagement is highly important, and to avoid losing out on any of the clients in the situations above, businesses need to integrate smart tools like a click-to-call solution.
Nov 1, 2022
If you are looking for VoIP options, a softphone is your best bet. Softphones are software applications that help you make calls through a computer or a mobile device.
Nov 4, 2022
Numerous customer-centric businesses have turned towards Interactive Voice Response (IVR) solutions. It helps better manage all inbound and outbound calls through an interactive menu-driven system
Nov 6, 2022
IVR solutions play a significant role in a customer-centric market. Cloud contact centers often leverage IVRs to inbound telephony calling systems. Read to know the benefits.
Nov 7, 2022
To achieve this, companies adopt different systems. One of the most common solutions is call center software. The ideal call center software must enable customer engagement.
Nov 9, 2022
A business phone system can assist you in streamlining all your conversations and fostering better teamwork in your business. Here are 5 ways how it can do more.
Nov 12, 2022
In simple terms, cloud communication is the use of the Internet for voice and text-based interactions.
Nov 14, 2022
Call recording is a highly effective technique to see improvements in all aspects of your business, regardless of which ones you wish to focus on. Let’s know-how.
Nov 16, 2022
Getting a toll-free number is an affordable approach to growing your brand and staying in touch with your clients. But, how can it assist in your business growth? Let’s know!
Nov 18, 2022
It's challenging to grow a small business. However, productivity can be increased by using automated outbound phoning. Here's why you should invest in one.
Nov 21, 2022
Anyone who has ever worked in a call center understands how challenging it can be when multiple consumers call at once.
Nov 23, 2022
This article will give you a complete walkthrough of the auto-dialer solution, what it does, and various auto-dialer benefits.
Nov 25, 2022
How a direct-dial number makes it easy to handle the volume of inbound calls for the next phase of any business by connecting callers seamlessly.
Nov 28, 2022
Virtual mobile numbers operate online rather than through a service provider or phone company. These are frequently used by companies to communicate with their clients & manage their accounts on social media sites like WhatsApp.
Nov 30, 2022
Maintaining proper communication and doing business are two different sides of a coin. Every customer-facing business requires a call management service to maximize productivity.
Dec 1, 2022
Understand the key differences between auto-dialers and predictive dialers and their role in outbound call automation.
Dec 5, 2022
That's where the necessity for phone number masking is relevant. Number masking ensures that the data of both parties to the phone call is genuine.
Dec 9, 2022
It might be challenging to pick call recording software. There are many options available, and they vary considerably. Here’s how you can decide on the best.
Dec 12, 2022
As we can understand from its name, the automated calling system automatically places a call as soon as a support agent puts the phone down after resolving reported issues.
Dec 14, 2022
Many businesses utilize DID numbers since they let customers get in touch with a certain person or department directly. Here’s what you should know about DIDs!
Dec 16, 2022
Find out what a call center auto dialer is and how it works to make your call center a revenue, productivity, and customer satisfaction powerhouse.
Dec 19, 2022
With call masking, we can communicate without disclosing our personal contact information. Wondering how it happens? Well, a proxy telephone number is used when we place a call for a conversation.
Dec 21, 2022
A cloud contact center should be employed if you wish to enhance your customers' experiences on a single, integrated platform. Know how to make it successful!
Dec 22, 2022
Businesses worldwide are increasingly embracing cloud computing for various good reasons, but cloud telephony is another unnoticed but important rider on the same cloud wave.
Dec 23, 2022
Voice broadcasting software can do a lot for your business by letting your marketing messages reach millions of people in a short period of time.
Dec 26, 2022
Learn what are click-to-call solutions, how they function, their important features, and the benefits of using Knowlarity's click-to-call software
Dec 27, 2022
Learn more about how and where you can use Knowlarity's outbound dialers in different voice solutions in our new blog to get started with this innovation
Dec 28, 2022
Business marketing and connecting customers through phone calls have drastically shifted from traditional calls to toll-free ones.
Dec 30, 2022
Voice broadcasting software enables companies to record voice messages and send them to customers, giving them a very effective and convenient way to connect.
Jan 2, 2023
Enterprises are looking for new ways to improve the customer experience through IVR solutions. This article will give a quick walkthrough of the six aspects we can use to improve customer experience using Interactive Voice Response (IVR) solutions.
Jan 4, 2023
A VoIP phone system, which stands for Voice over Internet Protocol, is essentially what a virtual phone number is. Therefore, calls are connected through the internet rather than cables and plugs. The use of traditional phones is rapidly declining.
Jan 6, 2023
Cloud telephony refers to a service which enables a company to transfer all telephone facilities to the cloud. This means that the company can now perform all the telephony functions with data storage and internet facilities.
Jan 9, 2022
If you want to leverage outbound call center solutions, Knowlarity is the best. This article will provide five cloud contact center trends to look out for in the future.
Jan 11, 2023
Auto dialers help improve efficiency and results for a business. Here is how to select the right auto dialer service for business.
Jan 13, 2023
DID number is a popular telephony service that works as a virtual landline. Here, the customer can directly call a specific phone number associated with a brand's agent.
Jan 16, 2023
A call management software can route calls within the customer support team as per the set parameters. The main purpose of call management software is to effectively handle business calls by following a set system.
Jan 17, 2022
If you want to leverage a cloud telephony service provider, try Knowlarity. It offers a holistic set of call center and customer support services, Knowlarity is the best.
Jan 19, 2023
This article is an exhaustive guide on voice broadcasting software, its features, and its benefits.
Jan 21, 2023
Missed call alert service is a cloud telephony solution delivering an easy way to understand potential customers who want to contact your business.
Jan 23, 2023
This article is a detailed guide on toll-free numbers, IVR numbers, and how they differ. We will also discuss outbound IVR software and the best service provider for toll-free and IVR solutions.
Jan 25, 2023
Call masking or phone number masking is a security and privacy solution that various cloud-based telephony and other call center-based brands use to protect customers' phone numbers.
Jan 30, 2023
This article is a quick walkthrough of the six emerging customer experience trends call centers will witness in 2023 through virtual numbers solutions.
Feb 3, 2023
The integration of artificial intelligence (AI) and cloud telephony is helping businesses provide a seamless and efficient customer experience. Let us first discuss cloud technology, artificial intelligence, and their respective impacts.
Feb 6, 2023
Looking for a comprehensive guide on missed call alert services? Keep reading to find more and improve your customer service.
Feb 10, 2023
Virtual phone numbers are a must-have technology for many start-ups and small to medium-sized businesses (SMBs). With every labor hour and penny spent, the cost and resource management of these companies are of the utmost importance.
Feb 13, 2023
The involvement of Artificial Intelligence (AI) in cloud contact centers has completely changed the way a business interacts with its customers.
Feb 15, 2023
Interactive Voice Response (IVR) is an automated voice system that simplifies customer segmentation and routing. It allows customers to make choices by pressing keys on their phone. IVR solutions have become an integral part of modern business operations.
Feb 17, 2023
Missed call services are a great as well as an innovative way of generating leads for any business in this digital age.
Feb 20, 2023
Virtual numbers are a super powerful tool acting as a communication channel enhancer for many businesses. It also has the potential to improve customer service for any business.
Feb 22, 2023
Automated outbound calling is a call center process that enhances agent productivity by utilizing dialer software to place calls via the Internet from predetermined lists of leads or accounts.
Feb 24, 2023
A toll-free number is a phone number that is free of charge for customers to call, regardless of their geographical location.
Feb 27, 2023
Integration of call management software with your CRM can provide some great benefits to your business.
Mar 3, 2023
Auto Dialer software is a cloud telephony solution that facilitates businesses in communicating with their customers or clients through automated calls, messages, or emails.
Mar 6, 2023
Virtual numbers, also known as cloud-based phone numbers, represent a revolutionary leap in communication technology, routing calls via the internet rather than traditional telephone lines.
Mar 9, 2023
Missed call solutions, also known as missed call marketing, is a super popular way of marketing commonly used by businesses from developing countries like Africa & India.
Mar 13, 2023
oll-free number solutions have become vital to the marketing strategy with the increased allocation of resources towards digital advertising channels.
Mar 15, 2023
Interactive Voice Response (IVR) is a sophisticated and dynamic telephone menu system that enables callers to provide input via their phone's buttons, allowing the call to be identified, segmented, and channeled to the most suitable agent or department.
Mar 27, 2023
Click to call services to help customers in creating a more direct & personal connection with a business.
Mar 3, 2023An IVR system is simply called Interactive Voice Response. It is programmed to offer callers a relevant, personalized and pleasant customer experience.
Apr 5, 2023
Interactive Voice Response (IVR) systems have become a significant technology in the world of customer service and outbound call campaigns.
Apr 10, 2022
Missed call services have become a super popular tool, in recent years, for companies to engage with their customers.
Apr 13, 2023
A toll-free number can be an extremely valued asset for any business offering its customers an easy way to connect with you without incurring any costs.
Apr 18, 2023
Virtual phone numbers represent a potent asset for enterprises involved in multichannel marketing.
May 15, 2023
Cloud contact centers are transforming the way organizations conduct business, providing a platform for greater agility and flexibility.
May 24, 2023
These cloud-based communication channels enable businesses to streamline their correspondence channels, elevate customer experience, and ultimately propel their sales growth.
Jan 3, 2024
A 1800 toll free number isn't just a sequence of digits; it's a powerful tool for businesses. Not only does it lend a professional sheen to your brand.
Jan 31, 2024
Interactive Voice Response (IVR) is a technology that allows automated interaction between a computerized system and callers through voice and touch-tone keypad inputs.
Feb 15, 2024
Virtual phone number offers features like call logging and recording, and even sends voicemails directly to your email.
Feb 28, 2024
Embrace the power of Personalization 2.0 with Knowlarity’s virtual numbers, and watch your business transform into a customer-centric haven where everyone feels valued and understood.
March 4, 2024
Toll-free service providers can help you by making your toll-free number even more powerful by integrating it with other communication channels and technologies
April 12, 2024
Knowlarity being the best IVR service provider exemplifies the evolution of personalized customer interactions.
May 09, 2024
Virtual numbers, or Direct Inward Dialing (DID) numbers, exist in the cloud, transcending the traditional limitations of physical phone lines.
May 22, 2024
A virtual number, also known as Direct Inward Dialing (DID), is not tied to a specific device. It's an internet-based phone system that allows you to route calls to multiple devices.
June 03, 2024
Toll-free numbers, also known as 800 numbers or freephone numbers, offer a plethora of advantages for businesses:
June 10, 2024
Virtual phone numbers are a powerful tool for small businesses in India to establish a robust communication infrastructure, enhance brand image, and ultimately achieve business growth.
Jul 01, 2024
IVR services can address this challenge by providing automated FAQs and step-by-step procedures, assisting customers while freeing up agents.
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